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Voice over Internet Protocol (VoIP) calling has emerged to be one of the best forms of communication today. In the last few years, traditional telephony has taken a backseat, while VoIP technology continues to gain momentum. Now, if you’ve heard about VoIP calling but are puzzled by its uses, particularly on its usage, this blog […]
Businesses heavily rely on data-driven insights to make informed decisions. For companies that rely on phone calls for lead generation and other processes involving customer communication, a platform offering advanced call tracking and call analysis capabilities is important. CallRail is one such solution known for this. It lets you stay on top of your customer
India and the USA share close ties, particularly in the business world. There are numerous businesses operating branches and serving customers on both sides. This means the need for seamless cross-border communication between them is critical. However, even today, there are several small businesses that shy away from expanding their operations to the other country
Effective communication has always been the key to success for many businesses. Whether it’s interacting with clients, collaborating with remote teams, or even answering queries of customers in a timely manner, having a reliable communication platform is essential. While JustCall has long been a go-to solution for many businesses, it’s not suited for all kinds
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In 2025, Countries worldwide enforce their own rules to protect callers’ rights. Businesses frequently make cold calls and service calls to connect with prospects and existing customers. In most cases, they record these calls for training and quality assurance. To avoid lawsuits, penalties, and potential reputational or financial losses, you must understand the call recording
Effective communication is important for small businesses to thrive in the cutthroat business world. And whenever we talk about business communication, one of the first things that come to our mind is a dialer software solution. Business owners know that a reliable dialer software solution can be the difference between growth and stagnation in sales.
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Customers are the lifeline of any business. To keep your business growing, you need to maintain a strong relationship with your customers and give them the importance they deserve. One of the most effective and easiest ways to achieve this is through a CRM. A CRM or Customer Relationship Management software is a platform that
In 2025, India is one of the fastest-growing economies in the world. In the last couple of decades, there has been a huge upsurge in the number of businesses setting up their bases here. These companies are always on the lookout for fresh talent from all parts of the country. Even though there is no
It’s widely known that Canada and the United States have thriving business ecosystems that house a plethora of companies attracting millions of employees from all parts of the world. Unfortunately, this automatically translates to an increased workload for the HR team. They end up getting swamped with countless job applications on a daily basis, which
SIP (Session Initiation Protocol) trunking is a communication process that uses an application layer protocol to drive VoIP connectivity between PSTN(Public Switched Telephone Network) and on-premises phone systems. In simple language, SIP trunk lets you transition from your existing PBX network to an internet-driven network. With businesses in India rapidly adopting VoIP solutions, SIP (Session