Call automation for data driven teams | FreJun
Skype has long been a household name, connecting individuals and businesses across the world through its reliable chat and calling features. However, as technology evolves, so do the options available to users. Businesses seeking enhanced functionality, security, and overall performance are always on the lookout for better options. If you are one among them, this …
Call tracking software allows companies to monitor, record, and analyse their phone interactions with leads and customers. By adopting call tracking software, companies enjoy a variety of benefits, such as improved customer service, access to valuable insights, improved sales processes, and better employee performance. However, all these benefits can be realised only if you choose …
This article discusses how Artificial Intelligence (AI) is being used for sales call analysis and boost overall sales performance in an organization. It highlights the benefits of analysing sales calls, including personalised conversations, identifying opportunities, optimising sales budgets, and improving the onboarding process for new associates. AI-based call analysis is explained as a method of …
AI Insights from Sales Call Analysis: Techniques for Maximizing Revenue Read More »
Zoiper, with its user-friendly interface and compatibility with different platforms, has undeniably been a popular choice among VoIP users. But in this fast-growing voice call landscape, it is important to understand that no single platform can cater to every individual or organisation’s unique requirements. Thus, it is essential to find different alternatives to Zopier and …
Gone are the days when most of your employees and clients lived in the same city or even the same country. Today, in this hyper-connected world, these stakeholders can be present anywhere in the world. This means you need to embrace an ecosystem of frictionless communication that is not affected by international boundaries. Whether you’re …
How to Get a Free VoIP Number for International Calling in India? Read More »
A calling dialer service is popularly known as auto-dialer or simply dialer. To the unversed, it is a modern technology that automates the process of making outbound calls. This makes it a great choice for sales teams and customer support teams who have to make several calls in a single day. By adopting a calling …
In 2024, the demand for flexible, feature-rich, and efficient softphone solutions will be at an all-time high. Having a reliable softphone solution will create a world of difference in your daily operations. Cost-efficiency, flexibility, and mobility are some of the benefits you can enjoy by adopting softphones in your organisation. Now the key question is …
The world has quickly moved away from traditional landlines to more versatile and cost-effective internet phone solutions. Popularly known as Voice over Internet Protocol (VoIP) services, this communication technology has revolutionized the way businesses connect with their customers. A wide range of features, affordability, scalability, and flexibility are some of the key advantages offered by …
Want to work in a call center? You are not alone. This career has boomed in popularity over the past few years. Call center roles offer employees flexible working conditions and plenty of advancement opportunities. Plus, it is a great way to learn and grow with all types of brands or industries that interest you. …
Critical Skill Sets for Optimal Call Center Agent Teams Read More »
Communication is the lifeline of any modern company today. It successfully connects an organization’s employees, customers, and opportunities across the world. Pipedrive is a popular name in the Customer Relationship Management (CRM) world. For many years, it has been enabling businesses to manage their sales processes efficiently. But how to use Pipedrive for communication? What …
Pipedrive Calling In India: Frequently Asked Questions Read More »