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Cloud Telephony

7 Ways in which Cloud Telephony Benefits the Healthcare Sector

The healthcare industry is growing rapidly, and to compete and grow, many hospitals have started to move their business to the cloud. Cloud telephony benefits the healthcare institutions by helping them provide medical assistance round-the-clock and much more. Cloud telephony technology is witnessing a surge within the healthcare sector as it simplifies the communication process …

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How is Cloud Telephony Beneficial for Remote Employees?

The evolution of business communication technology has made it easier for employees to work remotely. One such communication technology is cloud telephony which provides 24/7 connectivity and flexibility to remote workers. It has proven to be a game-changer in this pandemic when most employees are working from home. COVID-19 has forced businesses to adapt to …

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Why is a Virtual Number Beneficial for your Business?

Every business requires a robust yet flexible communication system to run its operations. Cloud telephony provides several solutions to boost the business communication process and overcome challenges. A virtual number is one such solution. It connects you seamlessly with all your stakeholders by providing 24/7 connectivity from any remote location. What is a virtual number? …

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IVR (Interactive Voice Response) System – Why do you need it?

Today almost every business is shifting its operations to cloud by automating its processes using various components of cloud-based telephony. One such component is the Interactive voice response(IVR) system, an effective form of customer self-service and call flow management.  Table of Contents What is IVR? Features of IVR How does it work? Benefits of an …

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Cloud Telephony : The Ultimate Guide

The Private sector has been going through a massive digital transformation since the outbreak of the COVID-19. Businesses are switching to new technologies that help them exist in this highly competitive market. One such technology is cloud telephony which is becoming increasingly popular among companies these days. An effective communication system determines half of the …

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