15 Best Sales Calls Recording Software in 2025

In 2025, sales teams rely heavily on call recording software to enhance customer interactions, analyze sales conversations, and improve team performance. With AI-driven insights, cloud-based storage, and CRM integrations, these tools have become essential for businesses looking to scale their sales operations efficiently.

Among the top solutions, AI-powered transcription, real-time analytics, and seamless CRM integration. This guide will explore the 15 best sales call recording software of 2025, helping you choose the right tool for your business. Data is this new oil – the popular phrase quoted incessantly in various videos, articles, and podcasts is no longer relevant today. Why? Because it has become a necessity today. Organizations of all sizes collect data for various purposes. One particular team that is getting increasingly dependent on data is the sales team. Data helps them in making key decisions that help them in converting prospects into customers. However, keeping track of so much data is not an easy task. That’s where sales recording software comes in. It helps in automating and streamlining the data collection process during sales calls. In this post, we will dive deep and understand what is sales recording software, its benefits, and some of the best sales recording software in India. 

What is a Call Recording Software?

Sales recording software is a tool that enables businesses to record, store, and manage their sales calls. The call recording can be used for sales coaching, quality assurance, and compliance purposes. These smart tools have the capability to record calls when triggered by specific events – it could be when a call is placed to a specific number or when a customer’s call is transferred to your reps. Along with call recording, these software programs also let you track and analyze various call metrics like call duration, call outcomes, call frequency, etc.

Why Should You Record Your Sales Calls Using Sales Recording Software? 

There are various benefits to recording your sales call using sales recording software. Here are a few of them –

• The recordings can be used to train your new sales recruits. This will help in improving their performance from day one. By letting them hear actual calls of successful sales reps, you can help the reps develop their communication and sales skills quickly.
• The recordings can be used as evidence in case of a dispute between your business and a customer. It is a clear record of the conversation that can easily reduce the chances of any misunderstandings or miscommunications during your deals. 
• The recordings can help in better understanding your customers and identify areas where you can improve your customer service. For instance, by recording and analyzing sales calls, you will be able to identify common customer complaints and concerns, which can be then addressed immediately to improve customer satisfaction.
• The recordings can also help you in evaluating the performance of your reps and ensure that they are adhering to company policies and procedures.

Now that you know what sales recording software and what are the benefits of sales recording software, let us look at some of the top sales recording software in India.

Top Sales Recording Software in 2025

We understand that every business has different requirements, and selecting the right sales recording software can be a make-or-break decision for your business’s success. That’s why we have researched and analyzed some of the most popular sales recording software in India to help you narrow down your search. 

1. FreJun

FreJun is the best sales recording software and is used by businesses of all sizes to record and analyze their sales calls. Besides call recording, FreJun offers state-of-the-art features like Chrome extension, autodialer, call logging, virtual number, call routing, and even integrates with some of the top CRMs like HubSpot, Pipedrive, Zoho CRM, etc. FreJun offers completely transparent pricing and comes with a no-questions-asked free trial. Every plan of FreJun offers unlimited calling options, which means you can make, receive, and record as many calls as you want in a month. 

Key Features:

• Virtual U.S. local and toll-free numbers.
• Click-to-call functionality.
• Automatic call transcription and storage.
• CRM/ATS integration for seamless data management.
• AI-powered call analytics.
• Voice broadcasting capabilities for marketing purposes.
• Truecaller integration to improve call pickup rates.

Pricing – The most basic plan starts at ₹ 1,299

G2 – 4.9 out of 5 

Check out our blog on ​​Top 9 Budget-Friendly Cloud-Based Phone Dialers Integrated With LeadSquared CRM

2. TeleCRM

TeleCRM is a home-grown smart tele-calling software that is also an efficient call recording software. It is used by sales teams from a variety of industries, like real estate, education, financial services, call centers, etc., to record and manage their interactions with potential customers and customers. Apart from call recording, TeleCRM comes loaded with features like Autodialer, Lead Management, Task Creator, Triggers and Workflows.

Key Features 

• Lead Management: Easily manage and categorize leads to streamline sales processes.
• Automated Follow-ups: Set up automated reminders for follow-up calls and tasks.
• Call Tracking: Track calls, record conversations, and analyze sales interactions.
• CRM Integration: Integrates with various CRM tools to centralize lead and customer data.
• Multi-User Access: Supports team collaboration with multiple user roles and permissions.
• Customizable Dashboards: Create personalized dashboards for monitoring performance.
• Real-Time Analytics: Provides real-time insights and reporting on team and lead performance.

Pricing– The most basic plan starts at ₹ 699 per month. There is a forever free plan, but that doesn’t offer call recording

G2 – Not yet rated

3. Openphone

Openphone is an all-in-one business phone system designed for sales teams worldwide. It works on all types of devices and platforms, including iOS, Android, and even your desktops. The platform offers call recording functionality plus advanced features like voicemail-to-text transcription, IVR, analytics and reporting, group calls, etc. It can also be integrated with platforms like Salesforce, Gong, HubSpot CRM, Zapier, etc. 

Key Features 

• VoIP Calling: Provides cloud-based calling with a professional phone system.
• Business Phone Numbers: Offers local and toll-free numbers for businesses.
• Text Messaging: Send and receive business SMS messages from the app.
• Team Collaboration: Supports team features, including shared inboxes and call routing.
• Call Forwarding: Forward calls to multiple devices or team members.
• Voicemail Transcription: Converts voicemails into text for easy review.
• Integration with Apps: Integrates with tools like Slack, Zapier, and Google Contacts.

Pricing– The most basic plan starts at $13 per month when billed annually

G2 – 4.8 out of 5

4. Salestrail

Salestrail is one of the few software in this list that offers call recording functionality without the need for a VoIP or a cloud telephony solution. The best part about call recording in Salestrail is that you do not have to get call recording permission from the other party on the call. You can make the calls using your regular phone number while Salestrail records your call in the background. Besides call recording, you get a cloud-based analytics dashboard and the ability to export call data in CSV format. 

Key Features 

• Call Tracking: Tracks and logs calls made by sales reps, providing detailed call insights.
• Sales Activity Tracking: Monitors sales activity across calls, meetings, and emails.
• AI-Powered Insights: Uses AI to analyze sales interactions and provide actionable insights.
• CRM Integration: Seamlessly integrates with CRMs to sync lead and customer data.
• Customizable Dashboards: Provides customizable dashboards for performance monitoring.
• Call Recording & Transcription: Records calls and transcribes them for easy reference.
• Follow-Up Reminders: Set automatic reminders for follow-ups based on call outcomes.
• Real-Time Analytics: Offers real-time insights into sales performance and metrics.

Pricing– The most basic plan starts at $3.5 per user per month

G2 – 4.8 out of 5

5. TL;DV

TL; DV is a sales call recording platform that works seamlessly with Google Meet and Zoom. The goal of this platform is to ensure that your sales team can follow up with prospects faster, collaborate with each other better, and identify the best moments to close a deal. It is also ideal for sales coaching because it turns your recordings into snippets that can be used for reference by new sales reps. With TL; DV, the call transcripts can be translated into 20+ languages, and you can search through the library of transcripts using any keywords.

Key Features 

• Meeting Transcriptions: Automatically transcribes meetings and calls for easy reference.
• AI-Powered Summaries: Generates concise summaries of meetings, highlighting key points and action items.
• Real-Time Notes: Offers real-time note-taking during meetings for efficient documentation.
• Integration with Video Platforms: Integrates with platforms like Zoom and Google Meet for seamless meeting capture.
• Searchable Archive: Allows users to search through transcriptions and summaries for quick information retrieval.
• Action Item Detection: Detects and highlights action items from meetings to keep teams on

Prcing– There are 2 plans: A free plan which comes with basic features, and a Pro plan, which costs $20 per month per user and comes loaded with features like Salesforce and Hubspot integration, analytics, and the ability to download recordings

G2 – 4.9 out of 5

6. Salesken 

Salesken is an AI-powered sales recording platform that is used predominantly for sales coaching. Sales teams also use it to identify opportunities and areas of improvement in their sales calls. Some of the notable features of this platform include call summary, transcription, omnichannel support, real-time guidance, pitch intelligence, and of course, call recording. The USP of this platform is its ability to instantly connect with a myriad of platforms, including dialers, CRMs, calendars, sale engagement software, webinar, lead sources, and email platforms. 

Key Features 

• AI-Powered Sales Coaching: Provides real-time coaching to sales reps based on conversation analysis.
• Call Analytics: Analyzes sales calls for insights on customer sentiment, engagement, and key moments.
• Speech-to-Text Transcriptions: Transcribe conversations for review and training purposes.
• Lead Scoring: Scores leads based on conversation quality and engagement.
• Performance Insights: Offers real-time performance metrics and dashboards for sales teams.
• CRM Integration: Integrates with CRMs to sync data and automate workflows.
• Automated Feedback: Provides instant feedback to sales reps on their performance after each call.

Pricing: Contact the Salesken team for pricing details

G2 – 5 out of 5

7. Convin

The next sales recording software is Convin which lets you record, track, transcribe, and analyze sales calls with a single click of a button. Thanks to a powerful AI engine, Convin automatically logs the call after analyzing it and uploads the call notes automatically into your CRM. Convin also lets you search for call records with the help of the topic filter feature. And the best part is it can even analyze the soft skills of your reps and reports it along with your daily call reports.

Key Features 

• AI-Powered Conversation Analytics: Analyzes sales and customer conversations to provide insights into tone, sentiment, and key interactions.
• Real-Time Coaching: Offers live feedback during calls to guide sales reps toward better performance.
• Call Recording & Transcription: Records and transcribes calls for review and training.
• Lead Scoring: Scores and prioritizes leads based on conversation quality and engagement.
• Performance Insights: Provides detailed performance metrics and dashboards for sales teams.
• CRM Integration: Integrates with popular CRM platforms to sync data and improve sales workflows.
• Deal Intelligence: Tracks deal progress and analyzes sales pipeline conversations to identify potential opportunities or risks.
• Automated Reporting: Automatically generates reports on team performance, call metrics, and customer sentiment.

Pricing: The most basic plan starts at $50 per user per month. It is suitable for small teams. There is also a free 15-day trial for you to explore the tool without any restrictions

G2 – 4.8 out of 5 

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8. Recordia

Recordia is a cloud-based solution sales recording solution that is perfect for both large enterprises and SMBs. It helps in recording, storing, and analysis of sales calls. Recordia offers plug & play integration with CRMs like Salesforce and Dynamics. Recordia also stores the full transcripts of your calls into these CRM so that you can access the rep’s conversation anytime, anywhere. This is also made possible due to the device-agnostic nature of Recordia. The recordings are transcribed irrespective of what device your teams use; it could be mobiles, landlines, or even SIP phones.

Key Features 

• Call Recording: Records all incoming and outgoing calls for easy reference and compliance purposes.
• Speech Analytics: Analyzes conversations for sentiment, keyword detection, and insights into customer interactions.
• Real-Time Monitoring: Allows managers to monitor live calls for quality assurance and coaching opportunities.
• Call Transcription: Automatically transcribes calls to text for better documentation and searchability.
• CRM Integration: Integrates with CRM systems to automatically log call data and customer interactions.
• Analytics Dashboard: Provides actionable insights and performance metrics through an easy-to-read dashboard.

Pricng: Contact the Recordia team for pricing details

G2 –  Not available

9. Circleloop 

Circleloop is a sales recording software that works with both desktop and mobile. The tool lets you record, playback, download, or even share the call recordings. This makes it ideal not only for sales coaching but also for quality control. Apart from call recording, Circleloop offers powerful features like call redirect, out-of-hours routing, SMS, voicemail, and transcription, to name a few. Circleloop also integrates with many productivity tools and CRMs like Zoho CRM, Pipedrive, Intercom, HubSpot, Freshdesk, and Copper.

Key Features 

• Cloud-Based Phone System: Provides a cloud-based VoIP system for seamless communication.
• Business Phone Numbers: Offers local, national, and international phone numbers for businesses.
• Call Routing: Routes calls to the right team members based on availability and skill set.
• Call Recording: Records calls for compliance, training, and quality assurance purposes.
• IVR (Interactive Voice Response): Customizable IVR menus to direct calls to the appropriate department or person.
• Team Collaboration: Facilitates team communication with shared call logs, notes, and performance insights.

Pricing: The most basic plan is called Pay as you go, and it is priced at £5 per user

G2 –  4.3 out of 5

10. CrazyCall

CrazyCall’s recording tool records both inbound and outbound calls between your reps and customers. This makes it ideal for both sales and customer service calls. Every call recording is saved and accessible in the manager’s panel, which can be accessed 24X7. You can also listen to or download the recordings as per your needs. Besides call recording, other popular features of this platform include call monitoring, autodialer, and conference calls. CrazyCall also generates a quick overview of all the important KPIs and also gives you access to detailed reports about the performance of your sales team.

Key Features 

• Cloud-Based Call Center: Offers a fully cloud-based platform for managing calls and customer interactions.
• Automatic Call Distribution (ACD): Ensures calls are distributed efficiently to the right agents based on predefined rules.
• Interactive Voice Response (IVR): Allows customers to interact with a computerized system before reaching an agent.
• Power Dialer: Automates dialing for agents to increase call volume and productivity.
• Call Recording: Provides high-quality call recordings for training, quality assurance, and compliance purposes.
• Real-Time Analytics: Offers real-time reports and data on call performance, agent activity, and customer interactions.

Pricing: The most basic plan is priced at $20 per month per user. There is also a free trial available

G2 –  Not rated

11. JustCall

Justcall is a conversation intelligence software that can also be used as a sales recording software. It automatically records all your sales calls and empowers you to monitor your team’s performance. Justcall is a cloud-based solution which means all you need is an active internet connection to track your sales calls. It offers native integration with over 100+ CRMs for automated call logging. This means you have a single source of truth for all your customer interactions.

Key Features 

• Cloud-Based Phone System: Offers a cloud phone system for managing calls, texts, and emails from anywhere.
• Voice & SMS Communication: Supports voice calls and SMS messaging for both individual and team communication.
• Call Forwarding: Enables call forwarding to any phone number, ensuring calls are not missed.
• Auto Dialer: Automates outbound dialing for higher productivity and reduced agent downtime.
• IVR (Interactive Voice Response): Allows customers to interact with a pre-recorded voice system to route calls to the correct department.
• Call Recording: Records calls for quality assurance, training, and compliance purposes.
• Team Collaboration Tools: Includes features like team-wide notes, shared inbox, and real-time chat to enhance internal collaboration.
• CRM Integration: Integrates with various CRMs (like Salesforce, HubSpot, and Zoho) to centralize communication and customer data.
• Customizable Call Flows: Lets users design custom workflows for incoming and outgoing calls based on business needs.

Pricing: The most basic plan is priced at $24 per user per month. However, there is a condition that you need to subscribe for at least 2 users

G2 –  4.3 out of 5

12. CallRail

CallRail is a call recording and call analytics platform that captures and monitors both your inbound and outbound calls. Besides recording calls, CallRail also transcribes, analyzes, and scores the leads attending the calls. The platform can even identify words and phrases in the call to determine if the lead is a qualified lead or not. The calls can also be transcribed, which helps you understand the overall context of the call without even having to listen to the recording. 

Key Features 

• Call Tracking: Tracks inbound calls from various marketing channels (Google Ads, social media, SEO, etc.) to measure ROI.
• Dynamic Number Insertion (DNI): Dynamically replaces phone numbers on a website to match the source of the traffic for better tracking.
• Call Recording: Records calls for quality assurance, compliance, training, and performance analysis.
• SMS Tracking: Tracks SMS conversations to gain insights into text message interactions with customers.
• Call Attribution: Provides detailed call attribution to identify the specific campaigns, keywords, or ads driving phone calls.
• Advanced Reporting: Offers customizable reporting features to track call performance, agent metrics, and marketing effectiveness.

Pricing: The most basic plan is priced at $45 per user per month. There is a 14-day free trial for you to explore the tool without any commitment 

G2 –  4.6 out of 5

13. Revenue.io

Revenue.io is a sales recording software that gives you complete visibility into every sales conversation. The tool can be configured to record calls in any type of phone system, including desk phones or mobile phones. All the calls are logged in Salesforce instantly for you to access them anytime. Revenue.io also lets you annotate call records with actionable feedback and create a repository of best sales calls for new recruits to listen to and learn. Along with recording all the calls, Revenue.io can also transcribe them for those who do not want to listen to the entire call recording. 

Key Features 

• Sales Communication Platform: Offers an all-in-one platform to optimize sales calls, including voice, email, and chat interactions.
• AI-Powered Call Coaching: Uses artificial intelligence to analyze sales calls and provide real-time coaching and feedback to agents.
• Real-Time Call Monitoring: Provides live call monitoring for managers to listen in, whisper to agents, or take over calls when needed.
• Call Tracking: Tracks calls and provides detailed analytics on call performance, lead conversion, and sales activities.
• Automated Call Routing: Automatically routes calls to the appropriate agent or team based on specific criteria or rules.

Pricing: Contact the Revenue.io team for pricing details

G2 –  4.7 out of 5

14. Ringover

Ringover is a call-tracking platform that records sales calls based on configured recording rules. In other words, you can decide whether to record all calls or just a type of call. It even gives you complete control over your recordings and even lets you manage storage preferences with a single click. One of the best features of Ringover is that your agent can pause and resume recording at any time during a live call. This is particularly useful when the prospect or the customer has to share sensitive information. 

Key Features 

• Cloud-Based Phone System: A cloud-based communication system that allows businesses to manage calls from anywhere, on any device.
• Voice and Video Calling: Supports both voice and video calls for flexible communication with customers and team members.
• Call Routing: Intelligent call routing to ensure calls are directed to the appropriate department or agent based on predefined criteria.
• Call Recording: Automatically records calls for training, quality control, and compliance purposes.
• IVR (Interactive Voice Response): Provides an automated phone menu to route customers to the right person or department.

Pricing: The most basic plan costs $19 per user per month

G2 –  4.5 out of 5

15. Convirza

The last sales recording software on our list is Convirza which automatically records all your sales calls and lets you review them in minutes. This feature makes it ideal for monitoring and giving instant feedback to your reps. You can download the calls to your device anytime. You can also add comments and tags and categorize calls for better management. It also comes with collaboration features like emailing the calls to your team members within the platform.

Key Features 

• Call Tracking: Tracks phone calls from various marketing channels to measure ROI and optimize campaigns.
• Call Attribution: Provides detailed insights into which marketing sources, keywords, or ads are driving phone calls, helping businesses understand their customer acquisition channels.
• Call Recording: Automatically records calls for quality assurance, training, compliance, and performance analysis.
• Real-Time Call Analytics: Provides real-time data on call performance, allowing businesses to monitor call activity and make data-driven decisions instantly.
• Lead Scoring: Scores calls based on pre-defined criteria to identify high-quality leads and prioritize follow-ups. 

Pricing: The most basic plan costs $19 per month. There is also a free trial plan that can be activated without a credit card

G2 –  4.2 out of 5

Wrapping Up

Sales call recording software has become a game-changer in 2025, offering AI-powered insights, real-time coaching, and seamless CRM integration. Among the top tools, Frejun leads the way with its advanced automation, smart analytics, and cost-effective scalability. As the needs of your customers evolve, the demand for efficient and effective sales tools grows. One such tool – sales recording software has transformed the way businesses approach sales calls. Whether you’re part of an SMB or a large enterprise, there is a sales recording tool out there that fit your needs. 15 such tools have been highlighted in this post to make your lives simpler. Pick one to streamline your sales processes and boost your bottom line.

Check out the sales coaching tools list here.

Further Reading – The Ultimate Guide to Call Recording Software for Sales Teams