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UAE Virtual Number: Step-by-Step Setup Guide for Beginners

UAE Virtual Number: Step-by-Step Setup Guide for Beginners

When it comes to reaching customers in the UAE, trust and accessibility go hand-in-hand. Whether you’re selling products, providing remote support, or scheduling appointments with clients, your phone number says a lot before you even say “hello.”

That’s where a UAE virtual number comes into play — an affordable, scalable, and smart way to establish a local presence without setting up a physical office. And with a provider like FreJun, getting one is simpler than you think.

In this guide, we’ll take you through what a UAE virtual number is, why you need one, and — most importantly — a clear, easy, and beginner-friendly process to get up and running quickly.

What Is a UAE Virtual Number?

A UAE virtual number is a telephone number that looks just like a regular UAE local or mobile number (+971) — but it’s hosted entirely in the cloud.

UAE Virtual Numbers

That means you can make and receive calls across devices like smartphones, laptops, and desktops — from anywhere in the world. Whether you want a Dubai landline number, Abu Dhabi toll-free number, or UAE mobile number for WhatsApp and SMS, FreJun lets you provision one in minutes and connect it to your existing business tools.

Why Should Your Business Get a UAE Virtual Number?

Before we jump into the setup process, let’s explore the top reasons companies choose UAE virtual numbers:

Benefits of UAE Virtual number

  • Build Trust Locally: Customers feel more comfortable answering a familiar UAE area code.
  • Increase Reach & Responsiveness: Answer calls, SMS, and WhatsApp from anywhere — office, home, or abroad.
  • Lower International Costs: Avoid hefty roaming fees and manage all UAE calls in one affordable plan.
  • Streamline Communication: Integrate voice, WhatsApp, and CRM under one number for smoother conversations.
  • Scale Without Hardware: No need for office phones or PBX hardware — add or remove numbers as you grow.

And the best part? Providers like FreJun make the entire process quick, digital, and seamless.

Step-by-Step Guide: How to Set Up a UAE Virtual Number

Here’s exactly how to set up your UAE Virtual Number with FreJun — whether you’re a startup, SME, or established business looking to scale:

Setting up of UAE Virtual number

Step 1: Choose a Reputable Provider

Pick a cloud-based service that offers local UAE numbers with CRM integration, AI analytics, and call routing.

Step 2: Decide on Your Number Type

Do you need a Dubai landline, a UAE toll-free number, or a mobile number? FreJun lets you select the perfect number type to suit your team and region-specific goals.

Step 3: Submit KYC & Business Documents

The UAE requires businesses to submit valid documentation — like a trade license or passport — for verification. FreJun’s compliance team guides you every step of the way so there’s no delay.

Step 4: Get Instant Activation

Once approved, your number is activated within 24–48 hours. No long wait times — and no hardware!

Step 5: Configure Routing, IVR & Call Flows

FreJun’s dashboard allows you to set up:

  • Personalized greetings
  • IVR menus to direct callers to the right team
  • Time-based routing to manage off-hours queries
  • Voicemail and call recording preferences
    And all this can be updated anytime.

Step 6: Integrate with CRM, WhatsApp, and More

Sync your new UAE virtual number to your favorite CRM — HubSpot, Salesforce, Zoho — and enable call popups, auto-logging, and even WhatsApp messaging.

Step 7: Test & Train Your Team

Make some test calls, train your team to use the new features like call recording, tagging, and AI-driven insights. FreJun’s dedicated support team will help you go live smoothly.

And you’re ready! From submitting documents to making your first call, the entire process is often completed within a few days, all with minimal hassle.

Why FreJun Is the Best UAE Virtual Number Provider

FreJun

When it comes to choosing the right UAE virtual number provider for your business, there are plenty of options out there — but few truly offer the level of flexibility, automation, and support that modern teams need to succeed. That’s exactly where FreJun shines. Unlike traditional VoIP services that stop at providing a phone number, FreJun is built to be a complete business communication platform, purpose-designed for businesses that want to do more with every conversation.

Here’s why FreJun stands out as the top UAE virtual number provider for your team:

1. Instant Provisioning with Compliance Taken Care Of

With FreJun, you don’t have to navigate UAE telecom regulations on your own. FreJun handles all the compliance and paperwork behind the scenes, so you can provision your UAE virtual number quickly and confidently — no tedious back-and-forth or worrying about local regulations. FreJun’s team is experienced in UAE TDRA policies and simplifies the entire process for you.

2. Seamless CRM Integration for Smarter Workflows

FreJun is built for businesses that run on CRM data. Whether you use HubSpot, Salesforce, Zoho, Pipedrive, or any other CRM, FreJun connects your UAE number directly to your workflow, so every call, text, and voicemail is auto-logged into your CRM. No manual data entry, no lost leads — just smarter, faster processes that give you back hours every week.

3. AI-Powered Call Intelligence & Insights

FreJun goes beyond simply making and receiving calls. Every conversation is recorded and transcribed in real-time, powered by AI to detect customer sentiment, highlight next steps, and extract key details, such as action items and dates. This means your team never has to hunt for context — every past call is instantly searchable and shareable.

4. Multi-Channel Support from a Single Number

Your UAE virtual number doesn’t have to be limited to voice calls. FreJun enables you to communicate via WhatsApp, SMS, and even automated campaigns, all from one number and one platform. Whether you’re confirming appointments or launching personalized outreach, FreJun centralises all your touchpoints so you can support your customers on their terms — without juggling different apps.

5. Scalable Infrastructure Ready for Growth

FreJun’s platform is designed for businesses at every stage — from startups entering new markets to large, distributed teams with complex call routing requirements. Need a single UAE number today and ten more next quarter? FreJun lets you scale up or down instantly — with zero hardware, flexible pricing, and built-in team-level permissions and reporting.

6. Built-In Training & Quality Controls

FreJun isn’t just a phone service — it’s a performance booster for your team. With real-time coaching tools like call whispering and barging, AI-powered sentiment analysis, and call recording for review, managers can quickly identify training opportunities and help reps improve. The result? Higher customer satisfaction and better business outcomes.

7. 24/7 Support and Hassle-Free Onboarding

FreJun understands that moving to a new phone system can feel daunting, especially across international borders. That’s why FreJun offers dedicated support teams to help you configure your UAE number, set up call flows and IVRs, integrate your tools, and answer any questions your team might have along the way. Every setup is tailored to your needs, so you hit the ground running.

In short, FreJun gives you all the power of a virtual phone number without the complexity, making it the most intelligent, automation-driven, and scalable UAE number solution you’ll find. Whether you’re launching into new territories, looking to streamline your existing communications, or preparing for rapid growth, FreJun is your trusted partner for smarter communication, better customer relationships, and real business results.

Key Takeaways

Setting up a UAE virtual number doesn’t need to be complex or time-consuming. Whether you want to grow into the UAE market or support UAE customers better, a virtual number powered by FreJun gives you the local presence and global flexibility you need.

Virtual Number Process

And most importantly, FreJun simplifies every part of the process. From choosing a number and submitting paperwork to customising IVRs and tracking call performance, FreJun is the easiest, most feature-rich UAE virtual number provider for beginners and growing businesses alike.

Final Thoughts & Recommendations

Establishing a UAE virtual number is more than just setting up a new contact point — it’s about making a strategic investment in your company’s future growth. Whether you’re entering the UAE for the first time or looking to support customers already there, having a recognizable local number instantly positions your business as approachable, credible, and committed to the region.

And the real power of a virtual number lies in how you use it. It’s one thing to own a UAE number; it’s another to make sure every call is smarter, trackable, and actionable. That’s where choosing a proven partner like FreJun can make all the difference.

FreJun doesn’t just help you set up UAE numbers — it empowers your entire team to communicate efficiently across borders and time zones. From advanced CRM integration to automated call recording and AI-powered insights, FreJun ensures that your UAE virtual number becomes an engine for productivity and customer delight.

UAE Virtual number flowchart

And most importantly, FreJun simplifies the entire setup so that even if you’re new to virtual numbers, you can go live quickly, confidently, and fully compliant with UAE regulations.

Try FreJun Free for 3 Days →

Further ReadingsIs Globfone Enough for Recruiters and Sales Teams? Here’s Why You Need FreJun

FAQs

Q: How long does it take to activate a UAE virtual number?

Most UAE virtual numbers go live within 24–48 hours after completing KYC verification through FreJun.

Q: Can calls be made and received from outside the UAE?

Yes. FreJun enables users to make and receive UAE-based calls globally — without roaming charges or location restrictions.

Q: Is CRM integration available for call tracking?

FreJun integrates seamlessly with leading CRMs like HubSpot, Zoho, and Salesforce, ensuring every interaction is automatically tracked and logged.

Q: Can WhatsApp and SMS be added to a UAE virtual number?

Yes. Multi-channel communication is supported, allowing teams to handle voice, WhatsApp, and SMS through the same UAE number.

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Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.