Overview
Connect FreJun to your Zoho apps through Zoho PhoneBridge and make calls with a single click from Zoho CRM, Zoho Recruit, Zoho Desk, and other Zoho products – with every call automatically logged back into your Zoho records.
Once installed, every call is logged with its recording in both Zoho and FreJun, so nothing needs to be entered manually. Unlike FreJun’s organization-wide integrations, this one uses a hybrid setup – a Zoho admin installs the FreJun app from the Marketplace once for the organization, but each individual user still needs to authenticate their own account before their calls sync.
Key Features
- Click-to-call from any Zoho app – Once connected, call directly from Zoho CRM, Zoho Recruit, Zoho Desk, or any other Zoho product.
- Automatic call logging and recording – Every call is logged with its recording in both Zoho and FreJun, with no manual data entry.
- Works across the entire Zoho suite – Supported for all Zoho products, including Zoho Bigin, with consistent data sync between FreJun and Zoho.
- Click-to-call on any webpage – The FreJun Chrome Extension adds a Click-to-Call button next to phone numbers on any webpage, including Zoho. Network calling is also supported directly from within Zoho, without relying on the extension.
How to Integrate
Installation steps:
- Install FreJun from the Zoho Marketplace.
- After installation, log in to your FreJun account and connect Zoho PhoneBridge under Settings → Integrations → Zoho PhoneBridge.
- It will redirect you to the integration page. Click Accept to complete the integration process.
That’s it! After successful installation, you can click to call directly from your Zoho account. Call logs, along with recordings, will be updated in both your Zoho and FreJun accounts.
Step 4: Install the Chrome Extension for Click-to-Call on any page
Install the FreJun Chrome Extension and log in with your FreJun credentials to add a Click-to-Call button next to phone numbers on any webpage, including Zoho.
Note: This is a hybrid setup – a Zoho admin installs the FreJun app once for the organization from the Zoho Marketplace, but each user still needs to connect and authenticate their own account before their calls sync.