UAE Number: Top 8 Providers With No Hidden Costs

Securing a UAE number is often one of the first moves any international company makes when expanding into Dubai or Abu Dhabi. It builds local trust, makes it easier for customers to pick up your calls, and dramatically increases the chance they’ll engage with your team.

But in 2025, choosing the right UAE telecom solution isn’t just about getting a local line. It’s about avoiding hidden costs, complicated contracts, and systems that do nothing beyond basic dialling. The smartest businesses look for solutions that go beyond voice — integrating calls into CRM workflows, analysing conversations for smarter sales, and making every customer touchpoint count.

This guide breaks down the most popular UAE number providers, what fees to look out for, and why companies aiming for long-term growth ultimately choose advanced platforms like FreJun.

Why A UAE Number Matters For Your Business

Customers in the UAE are far more likely to trust and respond to a local number. When they see a familiar +971 prefix, or recognise common Etisalat or du codes, they pick up — simple as that.

A UAE number means:

• More calls answered: Local area codes increase pickup rates dramatically.
  
• Higher callback rates: Customers feel safer returning local missed calls.
  
• Regulatory alignment: UAE telecom law often prefers or mandates local number presence for some industries.
  

That’s why it’s the foundation for building strong customer relationships in the UAE — whether you’re selling SaaS to Dubai startups or supporting shoppers in Sharjah.

Common Hidden Costs To Watch Out For UAE Number

Unfortunately, many UAE telecom plans lure businesses with attractive sticker prices, only to pile on fees later. Here’s what to watch for:

• Setup fees: Many traditional carriers charge upfront costs just to activate a line.
  
• Per-minute charges: Especially for inbound toll-free numbers or international forwarding.
  
• Contract lock-ins: Some providers require 12-36-month minimum terms.
  
• Add-on charges: Call recording, analytics, or even basic call routing often cost extra.
  
• Support tiers: Want priority help? Some plans charge more for responsive support.
  

Over time, these hidden expenses can turn a “cheap” UAE number into a surprisingly costly line item.

Top 8 UAE Number Providers Compared

Finding the right UAE number provider isn’t just about pricing — it’s about reliability, local trust, smart features, and making sure you aren’t blindsided by hidden costs. While dozens of companies promise UAE virtual numbers or local SIMs, only a handful stand out for business use in 2025. Here’s how the top options compare — and why FreJun clearly leads the pack.

1. FreJun – The Smartest VoIP Number Solution for International Growth

FreJun leads the VoIP industry by offering a robust, feature-packed platform designed for businesses of all sizes. Whether you are a small startup or an enterprise, FreJun is equipped with advanced AI-driven tools, global virtual numbers, and seamless integrations with popular platforms like Salesforce, HubSpot, and Microsoft Teams. It empowers businesses to optimize customer engagement, increase productivity, and manage calls more effectively.

Key Features:

•   Global Virtual Numbers: Acquire local or toll-free numbers to create a professional image in regions like Dubai.

                    Why is a Virtual Number Beneficial for your Business?

• In-Depth Analytics: Gain actionable insights through performance tracking to refine your communication strategies.
• Flexible Scalability: Ideal for companies of all sizes, whether you’re a startup or an enterprise-level organization.
• AI-Driven Insights: Harness the power of AI for accurate call transcription, detailed tracking, and meaningful analytics that drive business decisions.

                    The Benefits of Using AI Insight for Call Management

• Multilingual Transcription: Support a diverse audience with multi-language transcription for global communication.
• CRM Compatibility: Seamlessly integrate with top CRM tools like Salesforce and HubSpot to enhance workflow automation and customer relationship management.

                     Customer Relationships: Logging Sales Calls in Zoho CRM

Pricing:  Standard: Begins at $14.49 per user, per month.

              Professional: Starts at $16.69 per user, per month.

G2 Rating: 4.9/5 (Read Reviews)

2. CallHippo – Best for Outbound Sales & Global Virtual Numbers

CallHippo is an elastic VoIP solution that is well-suited to sales and support teams that need global access and visibility in real time. It offers virtual numbers in over 50 countries, power dialers, call recording, and strong CRM integrations with Zoho and HubSpot. Its ease of setup and use make it the ideal solution for UAE teams that are outbound specialists.

Key Features:

• Virtual phone numbers in over 50 countries, including the UAE
• Smart call routing and advanced power dialer support
• CRM integration with Zoho, HubSpot, and Salesforce
• Real-time analytics and performance tracking
• Call recording, tagging, and logging for insights

Pricing: Starts at $30 per month

G2 Reviews: 4.4/5 

3. Exotel – Best for Scalable Cloud Telephony in MENA

Exotel is among the leading cloud telephony platforms employed by MENA companies. It provides VoIP calling, IVR, SMS APIs, and auto-dialers with enterprise-grade reliability. With its regulatory compliance, Exotel is a great choice for UAE companies that need secure, scalable communication infrastructure.

Key Features:

• VoIP calling and IVR with enterprise-grade scalability
• APIs for SMS, calls, and teleconsultation alerts
• Compliant with UAE telecom and MENA data rules
• Auto-dialer for high-volume outbound calling
• Real-time reports on agent activity and call status

Pricing: Custom (based on call volumes and API usage)

G2 Reviews: 4.3/5 

4. Knowlarity – Best for Enterprise-Grade VoIP with UAE Compliance

Knowlarity provides a full-featured VoIP and CPaaS platform designed for enterprises needing scalable, compliant communication tools. Popular in sectors like BFSI and real estate, it offers advanced IVR, call routing, and campaign analytics under a UAE-compliant framework.

Key Features:

• Cloud-based VoIP with IVR and virtual numbers
• Click-to-call and live call tracking features
• CRM integrations with Salesforce and Zoho
• Advanced analytics for voice campaign performance
• Data compliance with UAE telecom laws

Pricing: Custom 

G2 Reviews: 4.1/5

5. Dialpad – Best for AI-Powered Voice & Messaging

Dialpad is a cloud-based voice over internet protocol system that unites voice, video, and message in combination with AI-powered capabilities at its core. Through the application of smart transcriptions, real-time coaching, and syncing with CRM, Dialpad suits UAE-based remote employees and customer-centric companies looking for data-driven communications.

Key Features:

• AI-powered call summaries and smart transcription
• Unified platform for voice, video, and messaging
• CRM and productivity suite integration (Google/MS 365)
• Sentiment detection during live calls
• Mobile and desktop support for hybrid teams

Pricing: Starts at $15 per month

G2 Reviews: 4.4/5

6. CEQUENS – Best Local CPaaS Solution

CEQUENS is a leading CPaaS (Communication Platform as a Service) provider headquartered in the Middle East. Tailored for businesses operating in the MENA region, CEQUENS offers powerful cloud communication APIs that enable seamless messaging, voice, and WhatsApp integration at scale.

It’s especially valuable for UAE enterprises that need local compliance, verified messaging delivery, and customizable communication flows without building from scratch. From e-commerce order alerts to secure OTP verifications, CEQUENS powers enterprise-grade communication in a fully regulated environment.

Key Features:

• Supports programmable SMS, voice, and WhatsApp APIs
• Built for MENA enterprises with local compliance
• Enables secure and verified message delivery
• Real-time tracking and delivery reports
• Scales for OTPs, marketing, and support alerts

Pricing: Custom

G2 Reviews: 4.6/5

7. Ooma Office – Best Budget VoIP for Small UAE Teams

Ooma Office is a low-cost VoIP phone system that is ideal for startups and small businesses. It comes with virtual receptionists, call forwarding, voicemail-to-email, and an easy-to-use dashboard—ideal for UAE SMEs that would like hassle-free communication.

Key Features:

• VoIP calling with desktop and mobile access
• Virtual receptionist and smart call routing
• Voicemail-to-email functionality
• Simple dashboard for admins and users
• Designed for small business use cases

Pricing: Starts at $19.95 per user/month

G2 Reviews: 4.6/5

8. 3CX – Best Customizable PBX VoIP System

3CX is a feature-rich PBX-based VoIP that can be either installed on-premises or in the cloud. It comes with advanced call management, IVR, and SIP trunking features—perfect for UAE organizations operating in heavily regulated industries with complete control desired over their communication infrastructure.

Key Features:

• Hosted or on-prem PBX system with SIP support
• Advanced IVR, call queues, and routing
• CRM integration with Microsoft Dynamics, Zoho, etc.
• Mobile and desktop apps for global access
• Full control over infrastructure and call flows

Pricing: Free plan for up to 10 users; paid plans start at ~$145 per year

G2 Reviews: 4.4/5

Why FreJun Is The Smarter Choice For Growing Teams

FreJun doesn’t just give you a UAE number — it delivers an intelligent communication platform that transforms how your business connects with customers.

• AI call transcription & sentiment analysis: Every call is analysed, so your managers know exactly what’s working.
  
• CRM-first design: Whether your team lives in Salesforce, HubSpot, Zoho, or Pipedrive, FreJun auto-logs calls, tags outcomes, and even triggers workflows based on conversations.
  
• Multi-channel support: Use the same UAE number for voice, SMS, and WhatsApp, meeting customers on their preferred channels.
  
• Predictable pricing: No hidden costs. Call recording, analytics, compliance tools — all included.
  
• Rapid scaling: Add new UAE numbers or agents in minutes, not weeks.
  
• Full compliance: Built for UAE telecom regulations and global data privacy.
  

So, rather than paying piecemeal for call recordings, CRM add-ons, or basic analytics, you get an all-in-one system purpose-built to drive conversions.

Key Takeaways

Securing a UAE number is one of the smartest moves you can make when entering the Emirates market. But how you do it matters just as much as having it.

Most traditional carriers or piecemeal VoIP solutions only give you part of what you need — a dial tone, without intelligence, integration, or insights. FreJun, on the other hand, turns your UAE number into a growth machine. It helps your reps close deals faster, your managers coach more effectively, and your entire business learn from every conversation.

So if you’re aiming to not only look local, but truly build lasting, data-backed customer relationships in the UAE, don’t settle for an ordinary telecom line. Choose FreJun, and let every call drive smarter, more predictable growth.

Final Thoughts And Recommendations

Choosing the right UAE number provider isn’t just a routine operational decision — it’s a foundational choice that shapes how your business will connect, build trust, and grow in one of the world’s most dynamic markets.

Dubai, Abu Dhabi, and the wider UAE don’t just represent new customers. They represent some of the most discerning, tech-savvy, and service-focused buyers on the planet. Whether you’re selling to B2B companies in Dubai Internet City or consumers across the Gulf, your first impression often starts with a simple phone call.

With FreJun, it’s a completely different story. Yes, you get a clean, fully compliant UAE number. But that’s only the beginning. Behind that number is a platform designed from the ground up to transform every conversation into actionable insight.

Meanwhile, FreJun scales with you. Open a new branch in Riyadh or Doha? Need local lines tomorrow? Want to add five new UAE reps next week? It’s all just a click away. You won’t be chasing telecom paperwork, signing fresh long-term contracts, or negotiating surprise fees just to stay operational.

So don’t treat your UAE number as a checkbox. Treat it as a lever. A way to instantly appear local, yes — but also a way to unlock smarter operations, sharper coaching, cleaner data, and stronger customer relationships.

So if you’re serious about winning in the UAE, don’t just get any number. Get the number with the intelligence, integration, and insights your team truly needs. Choose FreJun. It’s the simplest decision you’ll make on your expansion journey, but also the most powerful.

Try FreJun Free for 3 Days →

Further Reading – Salesforce Phone Integration: How to Connect & Optimize for 2025 Sales Success

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