If you’re doing business in the United Arab Emirates (UAE) — or plan to — effective communication is non-negotiable. Whether you’re trying to close deals in Dubai, offer support in Abu Dhabi, or collaborate with partners in Sharjah, every conversation starts with a successful UAE call.
But here’s the catch: calling conventions in the UAE aren’t as straightforward as they seem. Using the wrong format, country code, or local prefix can lead to dropped calls, undelivered messages, or unanswered prospects.
This is where FreJun changes everything. With its powerful cloud communication suite, FreJun automates the entire UAE calling process — from correct number formatting to call tracking — so your teams can focus on impact, not infrastructure.
Table of contents
- Understanding UAE Call Basics
- UAE Calling Formats Explained
- How to Call UAE Numbers from Abroad
- How to Make Local Calls Within UAE
- Common Calling Mistakes to Avoid
- FreJun: The Ultimate UAE Call Platform
- Benefits of Using FreJun for UAE Communication
- Key Takeaway: UAE Call Success Starts with Smart Infrastructure
- Final Thoughts
- FAQs
Understanding UAE Call Basics
A UAE call follows a specific structure depending on whether it’s made locally or from abroad. Here’s a quick primer:
- Country code for UAE: +971
- Trunk prefix (for local calls): 0
- Area codes: 2 (Abu Dhabi), 4 (Dubai), 6 (Sharjah), etc.
- Mobile prefixes: 50–58 (Etisalat, Du, Virgin)
To reach a UAE number, you need the right combination of exit code, country code, area/mobile code, and subscriber number.
UAE Calling Formats Explained
To call a UAE number, you’ll need the country code +971, followed by the area code (if applicable) and the local number. For mobile numbers, the format is +971 XX [7-digit number], where XX represents the mobile network code. Landlines use +971 followed by a 2-digit area code and then the local number (e.g., +971 4 for Dubai).
1. For International Callers
When dialing from outside the UAE, remove the initial zero and use the +971 country code:
Format:
+971 [Area/Mobile Code] [Phone Number]
Examples:
- Landline in Dubai: +971 4 123 4567
- Mobile number: +971 50 765 4321
2. For Domestic Callers Inside UAE
When calling locally within the UAE, use the leading zero with the area or mobile code:
Format:
0 [Area/Mobile Code] [Phone Number]
Examples:
- Calling a Dubai landline from Abu Dhabi: 04 123 4567
- Calling a UAE mobile: 050 765 4321
How to Call UAE Numbers from Abroad
Calling a number in the United Arab Emirates (UAE) from another country may seem simple at first glance. But when it comes to business communication — where reliability, clarity, and compliance are everything — understanding the structure, nuances, and best practices of international dialing becomes a non-negotiable priority.
Whether you’re closing a sales deal from New York, supporting a customer from London, or coordinating with a vendor from Mumbai, dialing UAE correctly ensures your call connects immediately, clearly, and professionally.
This section walks you through everything you need to know about making an international UAE call — including formats, country-specific rules, common errors, and how FreJun automates it all so your team never has to guess again.
1. Start with Your Country’s Exit Code
The exit code tells your telecom provider that you’re making an international call. It varies based on where you’re calling from.
Country | Exit Code |
United States | 011 |
United Kingdom | 00 |
India | 00 |
Australia | 0011 |
Germany | 00 |
South Korea | 001 or 002 |
Canada | 011 |
If you’re using a cloud-based communication platform like FreJun, this step is handled automatically, so you never have to remember or input exit codes manually.
2. Add the UAE Country Code: +971
This is the international dialing prefix for the United Arab Emirates. Every inbound call to the UAE must begin with this code — it’s the bridge to the country’s telecom network.
Failing to include +971 is the number one reason international UAE calls fail.
3. Enter the Subscriber Number
This is the local 7-digit phone number assigned to the user or business you’re calling. Once you’ve added the correct exit code, country code, and area/mobile code, simply follow it with the actual phone number.
Full Examples: Calling UAE from Different Countries
To call the UAE from another country, dial your country’s exit code, then the UAE’s country code (+971), followed by the area code (if applicable) and the local number. For example, from the US to a Dubai landline, you’d dial 011-971-4-XXX-XXXX. When calling a mobile number, you’ll usually dial +971-5X-XXX-XXXX.
United States to a Dubai landline:
- Local number: 04 234 5678
- International format: 011 971 4 234 5678
UK to a UAE mobile:
- Local number: 050 789 4321
- International format: 00 971 50 789 4321
India to Abu Dhabi:
- Local number: 02 345 6789
- International format: 00 971 2 345 6789
Australia to a UAE mobile (Du):
- Local number: 055 998 8765
- International format: 0011 971 55 998 8765
How to Make Local Calls Within UAE
Local calls are simpler, but formatting is still essential:
- Use the trunk prefix (0) before the area or mobile code
- Don’t include the +971 when dialing from within UAE
Examples:
- Calling a Dubai mobile: 050 123 4567
- Calling from Dubai to Abu Dhabi: 02 987 6543
If you’re using a cloud telephony solution like FreJun, these rules are automatically handled — no manual formatting is required.
Common Calling Mistakes to Avoid
Common calling mistakes include not listening actively, failing to research the prospect, using a generic script, talking too much, and not following up. Other mistakes involve being unprepared, rushing the caller, using a rude tone, or being easily distracted.
1. Dialing with the wrong prefix
Using the local trunk prefix (0) when dialing internationally will block the call.
2. Missing the UAE country code
Without +971, the call won’t reach its target when dialed from abroad.
3. Storing numbers inconsistently
Your CRM should store all UAE numbers in international format (+971), or automation tools will fail.
FreJun: The Ultimate UAE Call Platform
FreJun simplifies UAE calling across your entire organization — from outbound sales to customer support.
It’s more than a VoIP platform. FreJun is an AI-powered communication hub that ensures every UAE call is:
- Provides UAE virtual numbers to create a local presence
- Ensures consistent formatting across calls, SMS, and WhatsApp
- Integrates with tools like HubSpot, Salesforce, and Zoho
- Supports real-time call analytics by location or number
- Complies with UAE’s telecom and data privacy regulations
Pricing: Standard: Begins at $14.49 per user, per month.
Professional: Starts at $16.69 per user, per month.
G2 Rating: 4.9/5 (Read Reviews)
Your agents don’t need to learn dialing rules. They just click “Call” — and FreJun does the rest.
Benefits of Using FreJun for UAE Communication
FreJun offers several core benefits for international calling, primarily focused on cost-effectiveness, high-quality communication, and streamlined workflows. It provides affordable international calling plans, seamless integration with CRM systems, and features like call recording, transcription, and analytics to enhance communication and productivity.
1. UAE Virtual Numbers
Appear local with UAE-based numbers tied to Dubai, Abu Dhabi, or Sharjah. Boosts answer rates and credibility.
2. CRM Integration
Auto-log calls, messages, recordings, and call outcomes directly into Salesforce, HubSpot, Zoho, and others.
3. Multi-Channel Support
Call, SMS, and WhatsApp — all through one UAE number with centralised visibility.
4. Intelligent Routing
Route UAE calls based on language, region, or rep availability.
5. Legal Compliance
FreJun follows TDRA rules, enabling lawful UAE call recordings and safe data handling.
6. Global Scalability
Your UAE team can be in India, Europe, or the US — but every call feels like it’s coming from within the UAE.
Key Takeaway: UAE Call Success Starts with Smart Infrastructure
Making a UAE call may seem simple — until you’re doing it at scale, across borders, from CRMs, automation tools, and multi-channel campaigns.
That’s when the risks emerge:
- Invalid numbers
- Dropped calls
- Unanswered prospects
- Legal liabilities
- Wasted team hours
The solution? FreJun.
FreJun gives your team the tools to make, track, analyze, and optimize every UAE call — without worrying about formats, prefixes, or compliance.
From small startups testing the UAE market to enterprise teams with 24/7 support lines, FreJun makes it easy to sound local, operate globally, and scale with confidence.
Final Thoughts
Making a call to the UAE isn’t just about hitting a number on your dialer. It’s the first touchpoint, the first impression, and often the deciding moment in a business relationship. Whether you’re reaching out to a lead in Dubai, offering customer support in Abu Dhabi, or aligning with stakeholders across Sharjah, your call needs to be timely, professional, compliant, and clear.
But here’s the reality:
Too many businesses underestimate the importance of getting the basics right. And as a result, they lose trust — and opportunities — before a conversation even begins.
This is exactly where FreJun makes the difference.
FreJun isn’t just a tool for calling the UAE — it’s your business’s communication infrastructure for high-impact growth. It handles everything behind the scenes — from proper UAE number formatting to CRM logging, local caller ID, WhatsApp integration, and real-time call analytics — so your team can focus on selling, supporting, and scaling.
With FreJun, your UAE calls:
- Reach the right people
- Come from the right numbers
- Follow the right compliance protocols
- And deliver the right outcomes — consistently
Whether you’re a startup testing the UAE market, an enterprise scaling a contact center, or a global team managing multi-regional campaigns — FreJun turns your UAE calling from a basic operational task into a strategic communication advantage.
So the next time you pick up the phone or click to dial, ask yourself:
Are you just making a call — or are you building a future-ready customer connection?
With FreJun, you’re always doing the latter.
Communicate smarter. Operate locally. Scale globally. Start with FreJun.
Further Readings – CRM Calling vs. Traditional Calling: Which Delivers Better ROI?
FAQs
A: It’s +971.
A: No — drop the 0 when using +971 to ensure the number formats correctly.
A: Absolutely. With FreJun, you can manage calls, texts, and WhatsApp messages under one UAE number.
A: Yes. FreJun follows all TDRA rules and supports secure call recording, data protection, and lawful number provisioning.
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.