The tools that enable communication can make or break productivity. Traditional calling systems are no longer enough; today’s sales reps need intelligent dialers that support automation, CRM synchronization, and real-time analytics to stay efficient and competitive. As businesses scale and adapt to distributed work environments, choosing the right dialer becomes essential not just for making calls but for driving results.
This is where platforms like Fastcall, Aircall, and FreJun enter the picture. While they all offer cloud-based calling, each caters to different needs. Fastcall is best for teams deeply embedded in the Salesforce ecosystem. Aircall delivers a broader communication suite for customer-facing teams. Meanwhile, FreJun is built specifically for outbound sales teams that need advanced automation, AI-powered transcription, and deep CRM integration. In this blog, we’ll break down their key strengths and differences, so you can find the right fit for your remote sales workflow.
FreJun: Smart Dialer for Growing Sales Teams
FreJun is purpose-built for high-performing remote sales teams. With features like smart auto-dialers, CRM-linked follow-ups, and AI-powered call transcription, FreJun optimises every stage of outbound communication. It integrates natively with Salesforce, Zoho, HubSpot, Freshworks, and others, enabling seamless call tracking and automation. FreJun’s cloud infrastructure ensures location-agnostic access, making it ideal for hybrid and distributed sales teams. Reps can automate repetitive tasks, sync CRM data instantly, and analyse calls to improve performance. Managers also benefit from insights that support coaching and pipeline decisions.
Key FreJun Features:
- Auto-dialing and follow-up automation: Schedule calls, set up intelligent sequences, and let FreJun automatically dial leads so your reps spend more time selling and less time clicking.
- Real-time AI transcription and call tagging: Every conversation is transcribed in real time and tagged with relevant keywords, making it easier to track topics, review interactions, and identify follow-up actions.
- Native CRM integration (Salesforce, Zoho, HubSpot, Freshworks): Sync call logs, notes, and recordings directly into your CRM, eliminating manual updates and ensuring no lead falls through the cracks.
- Cloud-ready for remote and hybrid teams: FreJun’s cloud infrastructure ensures crystal-clear calling and consistent performance, no matter where your team is located.
- Performance dashboards: Managers get real-time visibility into call outcomes, rep activity, and engagement patterns for better decision-making and coaching.
Pricing: Standard: Begins at $14.49 per user, per month
Professional: Starts at $16.69 per user, per month
G2 Reviews: 4.9/5
Aircall: Built for Global Customer Conversations
Aircall is a cloud-based phone system designed for customer-facing teams. It offers call routing, IVR, live call monitoring, and integrations with major CRMs like Salesforce, HubSpot, and Zendesk. Its ease of implementation and global number support make it a strong option for international teams. However, its automation features are relatively limited compared to more sales-focused platforms.
Key Aircall Features:
- IVR and Call routing: Aircall helps direct inbound calls efficiently using interactive voice menus and routing rules tailored to team availability.
- CRM integrations: Syncs contact details, call logs, and notes directly with popular CRMs to keep your sales and support systems aligned.
- Global number availability: Offers international phone numbers in over 100 countries, making it easy to build a global presence without physical offices.
- Real-time call monitoring and analytics: Managers can listen in, whisper advice, or analyze call performance through live dashboards and historical reporting tools.
Pricing: The basic plan starts at $30 per month.
G2 Rating: 4.3/5
Fastcall: Dialing Made Simple in Salesforce
Fastcall is a native Salesforce dialer built for teams that rely entirely on the Salesforce ecosystem. It provides click-to-call, call logging, and basic performance dashboards within the CRM interface. While it excels in simplicity and seamless Salesforce integration, it lacks multi-CRM support and broader automation capabilities.
Key Fastcall Features:
- Click-to-call and in-CRM logging: Enables users to make calls directly from Salesforce while automatically logging call activity within the CRM.
- Native to Salesforce environment: Designed exclusively for Salesforce users, offering tight integration without the need for third-party connectors.
- Basic reporting dashboards: Provide essential insights into call activity and user performance, though with limited customization or depth.
- Lightweight and easy to set up: Ideal for teams seeking a simple dialer with minimal configuration and quick onboarding inside Salesforce.
Pricing: Starts from $24 per month
G2 Reviews: 4.2/5
Core Differences in Remote Sales Support
When it comes to supporting remote sales teams, FreJun stands out with its cloud-native design, advanced automation, and AI-driven features built specifically for distributed outbound workflows. It enables reps to operate seamlessly from anywhere while maintaining high call quality, CRM sync, and follow-up consistency. Aircall also supports remote teams with global number access and real-time monitoring, but leans more toward general business communication than sales specialization.
1. Platform Suitability
FreJun is designed to support remote and hybrid sales teams through automation and real-time visibility. Aircall accommodates a broader range of business needs, and Fastcall caters to simpler Salesforce-only setups.
2. CRM Depth & Flexibility
FreJun leads in CRM flexibility with native integrations for Salesforce, Zoho, HubSpot, and Freshworks. Aircall supports key platforms like Salesforce and HubSpot but lacks deeper automation. Fastcall, on the other hand, is restricted to the Salesforce ecosystem, limiting its versatility for broader teams.
3. Scalability Across Teams
FreJun’s scalable infrastructure is designed to support both small teams and large sales operations with ease. It combines automation, performance tracking, and cloud reliability to grow alongside your business. Aircall fits mid-sized teams well, while Fastcall remains a better fit for smaller, Salesforce-dependent setups.
Feature Comparison Table
The feature comparison between FreJun, Aircall, and Fastcall highlights their distinct strengths across automation, CRM integration, and remote team support. FreJun offers the most comprehensive sales-focused toolkit, with intelligent auto-dialers, AI transcription, and deep multi-CRM sync. Aircall provides solid call management and international support but lacks advanced automation. Fastcall remains the simplest, best suited for small teams operating fully within the Salesforce environment. This table helps clarify which platform aligns best with your team’s size, tech stack, and sales goals.
Sales Automation & CRM Integration
When it comes to sales automation and CRM integration, FreJun takes the lead with its automation-first approach and deep native connections to platforms like Salesforce, Zoho, HubSpot, and Freshworks. It enables auto-logging, intelligent follow-ups, and workflow triggers that streamline the entire sales process. Aircall supports CRM sync as well, but often requires manual setup or third-party tools for advanced workflows. Fastcall, while seamlessly embedded within Salesforce, offers limited automation and lacks the versatility needed to support teams using multiple CRMs or scaling complex outreach processes.
1. Automation Depth
FreJun automates call sequences, follow-ups, and routing logic, removing manual effort from the rep’s plate. Aircall offers basic routing, while Fastcall lacks workflow automation.
2. CRM Workflow Sync
FreJun integrates actions directly into CRMs, keeping data clean and updated without extra effort. Aircall provides moderate syncing, while Fastcall is tied to a single CRM.
3. Insight & Coaching Support
FreJun’s real-time analytics and tagging aid performance coaching. Aircall includes live monitoring but limited insights, while Fastcall offers basic call stats.
Key Takeaways
FreJun emerges as the most comprehensive and sales-centric dialer among the three. Built specifically for outbound teams, it delivers intelligent automation, real-time AI transcription, and robust CRM integrations with platforms like Salesforce, Zoho, and HubSpot. FreJun’s cloud-native infrastructure makes it ideal for remote and hybrid setups, allowing teams to streamline follow-ups, coach reps effectively, and maintain pipeline momentum. Its performance dashboards and automation-first design provide clear visibility into call outcomes, making it a powerful tool for scaling outbound efforts with consistency and precision.
Aircall offers a balanced option for teams needing international number access and standard CRM integrations. It’s easy to implement and suits both sales and support workflows, but it doesn’t go as deep into sales automation or AI analytics as FreJun. Fastcall, while natively integrated with Salesforce, lacks the flexibility and advanced feature set to support complex, multi-platform sales operations. It remains a lightweight tool for basic call logging and internal CRM use. Overall, for remote sales teams aiming to scale fast, automate intelligently, and optimize performance, FreJun delivers the most value.
Final Thoughts
Choosing the right dialer depends heavily on your team’s sales structure, CRM environment, and long-term business goals. Fastcall caters well to small teams working entirely within the Salesforce ecosystem. Its native integration and simple setup make it a decent choice for basic needs, but it offers little room for growth when teams expand or diversify their tech stack. Aircall provides a more flexible alternative, especially for support-heavy teams that operate globally. With features like IVR, live monitoring, and international number support, it suits mid-sized organizations that require moderate functionality across different regions.
FreJun, however, clearly emerges as the most strategic option for modern, remote-first sales teams. Its automation-first design enables reps to handle large outbound volumes without losing quality, while real-time AI transcription and CRM-linked insights help managers drive performance. Deep integrations with platforms like Salesforce, Zoho, HubSpot, and Freshworks ensure FreJun fits seamlessly into varied sales environments. Whether you’re scaling a lean startup or managing a high-velocity outbound team, FreJun delivers on all fronts—automation, intelligence, and scalability, making it a future-proof investment in sales success.
Further Readings – 5 Best Dialer Solutions to Consider for 2025
FAQs
A1: FreJun automates follow-up sequences, logs calls in real time, and syncs data directly with CRMs like Salesforce and Zoho — eliminating the need for manual updates.
A2: FreJun is cloud-native and built for distributed teams, offering seamless access, role-based security, and high call reliability across locations.
A3: FreJun delivers AI-powered transcription, smart tagging, and actionable dashboards that help managers coach reps effectively and improve conversions.
A4: FreJun integrates natively with Salesforce, Zoho, HubSpot, and Freshworks, ensuring smooth workflow sync and visibility across tools.
A5: FreJun is designed for scaling sales operations with intelligent auto-dialers, automation workflows, and detailed performance tracking.
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.