Freshworks Integration
Overview
Seamlessly integrate FreJun with Freshworks and experience a smarter way to manage your calls.
With this powerful integration, you can make and receive calls, track conversations, and access recordings all without leaving Freshworks.
Key Features
1. Click-to-Call: Initiate calls directly from Freshworks with a single click. No more switching tabs or dialing numbers manually.
2. Automatic Call Logging: Every call made or received is automatically logged inside Freshworks. Stay on top of your communication history without any manual work.
3. Call Recordings: Access all your call recordings directly within Freshworks. Revisit important conversations anytime you need them.
4. Real-Time Caller Info: Know who’s calling before you even answer. Get instant access to caller details as the call comes in.
5. Improved Productivity: Reduce distractions and save time by managing all your calls and records from one place.
Benefits
- Make calls directly from your Freshworks account with just one click — no need to switch tabs or devices.
- All incoming and outgoing calls are automatically logged under the right contact or lead in Freshworks.
- View complete call history to track customer conversations and team interactions with ease.
- Add key call metadata like call reason, call outcome, and notes—all stored within the contact’s activity timeline.
- Access call recordings directly in Freshworks to review conversations anytime and ensure nothing gets missed.
- Make high-quality calls from anywhere using the FreJun Android app and have them logged instantly in Freshworks.
- Keep your CRM clean, updated, and actionable — whether you’re working from the office or on the move.
How to Integrate?
Integrating FreJun with Freshworks is quick and simple.
Reach out to our team and get started in just a few steps.
Contact Us to Set Up the Integration
Email: [email protected]