Call automation for data driven teams | FreJun
Most of us would have interacted with an IVR call center in the past. It could have been for booking a service or for enquiring about a particular flight. The convenience offered by an IVR to us is unparallel. We get access to all the information readily without the need to talk to a human …
What is IVR? [Examples, Best Practices, and Benefits] Read More »
Every business requires a robust yet flexible communication system to run its operations. Cloud telephony provides several solutions to boost the business communication process and overcome challenges. A virtual number is one such solution. It connects you seamlessly with all your stakeholders by providing 24/7 connectivity from any remote location. What is a virtual number? …
Why Is A Virtual Number Beneficial For Your Business? Read More »
Let’s begin the post by defining VoIP. VoIP or Voice over Internet Protocol is a modern communication technology that works by converting voice signals into data packets and then transmitting them to the receiver. You can make calls directly from your computer, phone, or any other eligible device. But that’s not the unique thing about VoIP. …
Despite the availability of multiple channels to reach an organization, calling still remains the favorite owing to accessibility and speed. Businesses, on the other hand, are doing everything to meet the high expectations of modern-day customers trying to call their organization. One such measure is adopting call routing. In this post, let’s find out everything about …
Sales calls are an integral part of any business. It introduces your products or services to prospects with the goal of converting them into customers. Getting these calls right in the first attempt is critical because they are a great way to leave a good impression on the prospect. Now, to captivate your prospects on sales …
Effective communication is critical in the world of business. It has an important role to play in each and every department of your organization. Take the case of your sales team. Good communication can be the difference between winning or losing a prospect in a deal. Now, there are numerous tools and technologies that help …
What is Computer Telephony Integration, and why is it important for your business? Read More »
The heart of any great business was, is, and will always be communication. The ease at which employees and customers communicate today testifies to the remarkable changes that technology is producing in the world of communication. One such byproduct of this marvel called ‘technology’ is cloud telephony. Many businesses globally are adopting cloud telephony systems to …
How Cloud Telephony Systems Will Help Shape the Future of Businesses? Read More »
Businesses globally have not only started shifting their resources to the cloud but also started adopting cloud communications in the form of cloud telephony. The results are quite promising as they are pushing their boundaries and acquiring more customers like never before. From reducing upfront infrastructure costs to offering total flexibility to connect from anywhere, …
8 Things To Consider When Choosing A Cloud Telephony Provider Read More »
If you’re a business owner looking to set up a phone system or update your existing one, then cloud telephony is a great choice. It scores over traditional telephony systems in multiple areas. Businesses globally have started to harness the many advantages it offers, including advanced customizations and seamless connectivity. 74% of companies have stated …
You are an HR personnel and have a job opening to fill. You source hundreds of resumes from job portals and internal databases. Next, you pick up your phone and start making cold recruitment calls. In other words, you call candidates randomly and hope that one of them will be the right fit for the …
Cold Recruitment Calls: 5 Mistakes Recruiters Make Read More »