Call automation for data driven teams | FreJun
Most of us would have interacted with an IVR call center in the past. It could have been for booking a service or for enquiring about a particular flight. The convenience offered by an IVR to us is unparallel. We get access to all the information readily without the need to talk to a human …
In 2025, businesses continue to embrace innovative technologies that improve efficiency, enhance customer communication, and support global operations. Among these technologies, virtual numbers stand out as a cost-effective, scalable, and customer-centric solution for businesses of all sizes. If you’re wondering why a virtual number might be a game-changer for your business, this blog will explore …
Why is a Virtual Number Beneficial for Your Business? Read More »
In today’s hyper-connected world, businesses require seamless communication systems to stay competitive. Traditional phone systems are slowly becoming obsolete, and businesses are shifting to VoIP (Voice over Internet Protocol) technology to improve communication. VoIP services offer cost-effective, flexible, and scalable solutions that enable businesses to manage their communications efficiently, whether through voice, video, or text. …
In an increasingly customer-centric world, how your business handles incoming calls can significantly impact customer satisfaction and loyalty. Call routing—the method that directs incoming calls to the most appropriate agent or department—plays a critical role in a business’s communication strategy.. Therefore, in 2025, advanced technologies like AI, machine learning, and cloud-based systems will evolve call …
In 2025, sales strategies continue to evolve with advancements in technology, and HubSpot remains a top tool for managing and optimizing sales processes. HubSpot’s CRM platform simplifies sales call management, making it easier for businesses to connect with prospects, track performance, and close deals efficiently. Getting these calls right in the first attempt is critical …
How to Make Sales Calls in India Using HubSpot in 2025 Read More »
In the fast-paced world of business communication, leveraging technology for seamless integration is crucial. One such technological advancement that is gaining traction in 2025 is Computer Telephony Integration (CTI). CTI combines your computer systems and telephony (phone systems) to enhance business operations. It allows businesses to handle communication more effectively, automate processes, and ultimately provide …
What Is Computer Telephony Integration & Why It Matters? Read More »
Cloud telephony systems are revolutionizing the way businesses communicate and operate. By leveraging cloud technology, these systems offer unprecedented flexibility, efficiency, and scalability. As we move further into a digital-first era, cloud telephony is poised to play a crucial role in shaping the future of businesses. The heart of any great business is, is, and …
How Cloud Telephony Systems Will Help Shape the Future of Businesses? Read More »
The rise of cloud telephony continues to revolutionize business communication, providing flexibility, scalability, and cost-efficiency. However, choosing the right cloud telephony provider can be challenging, especially in 2025, when advancements in technology and evolving business needs have expanded the options. Businesses globally have not only started shifting their resources to the cloud but also started …
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In today’s fast-paced technological world, communication drives the connection between businesses and their customers. Cloud telephony, also known as hosted telephony or cloud calling, is rapidly transforming into the foundation of modern business communication. This beginner’s guide explores everything you need to know about cloud telephony in 2025. If you want to set up a …
Recruitment in 2025 is more dynamic than ever, with evolving candidate expectations and advanced technology reshaping the hiring landscape. However, cold recruitment calls remain a staple in the recruiter’s toolkit. Despite their potential to connect with top talent, recruiters often make mistakes that hinder their effectiveness. You are an HR personnel and have a job …
5 Mistakes Recruiters Make in Cold Recruitment Calls Read More »