Call automation for data driven teams | FreJun

Top 7 Alternatives to Skype Calling

Alternatives to Skype Calling

Skype has long been a household name, connecting individuals and businesses across the world through its reliable chat and calling features. However, as technology evolves, so do the options available to users. Businesses seeking enhanced functionality, security, and overall performance are always on the lookout for better options. If you are one among them, this post is for you as we will be going through top 7 alternatives to Skype calling, covering their unique features and benefits.

1. Frejun

FreJun is one of the best alternatives to Skype Calling. It is a powerful communication platform that comes loaded with useful calling features. It is quite adept at automating several manual communication flows to boost your team’s efficiency. Interestingly, FreJun’s applications are not restricted only to sales teams. It also simplifies your organization’s recruitment process by logging all your recruitment calls and generating key insights for informed decision-making. Another popular feature of FreJun is click to call, which enables your team to makes phone calls directly from browser or from your CRM using one click.

Key features: Virtual number, Autodial, AI insights, Call transcript, Call routing, CRM/ATS integration, Reports and analytics, voice broadcast, click to call, Dialer app, Chrome extension, truecaller verified virtual number, pre-record messages, personalized SMS templates.

Pricing: The base price starts at $16.99mo

G2 Review: 4.9 out of 5

2. Webex Meetings

Webex offers a suite of products to streamline your communication processes. It is developed by one of the most trusted and recognized brands in the world – Cisco. It offers a unified platform for calling, meetings, webinars, polls, and events. The platform eliminates employee fatigue by automating tasks like taking notes and recording calls. Webex offers tremendous flexibility when it comes to scheduling calls and joining meetings for users and makes it effortless to switch from one device to another while making or attending calls.

Key features: Real-time translation, closed caption, noise removal, voice optimization, interactive polling, 24/7 conversational self service, chatbots, AI powered data, assistance to agents, Visual flow builder, Reach customer over 16+ channels, Integrations

Pricing: Webex meeting offers a free plan with basic features. The paid plans start at $25/mo

G2 Review: 4.3 out of 5

3. GoTo Meeting

GoTo is another reliable and easy to use communication tool that ensures that your teams and customers stay connected all the time. The brand takes security quite seriously as it uses SRTP with AES-128-HMAC-SHA1 protocol to encrypt both audio and video. This particular technology keeps your meetings confidential and safe. It also uses AES 256-bit encryption to protect screen sharing, text, and keyboard control data. Goto also provides international calling facility to 50+ countries at lowest international calling rate.

Key features: Phone number extension, call forwarding, call routing, call routing, custom call attendants, virtual voicemail, drawing tools, screen sharing, one click meeting, toll free number, conference call, record meetings in call, meeting transcription, recording and transcription.

Pricing: The basic plan starts at $12/month when billed annually.

G2 Review: 4.2 out of 5

4.RingCentral

RingCentral is an AI-powered communication platform that is known for its video messaging and workflow automation capabilities. It primary uses cloud VoIP that ensures that you do not need to purchase or instally any complex on-premise hardware. All you need is a stable internet connection to make and receive high-quality phone calls. Another great feature of RingCentral is its AI-Powered noise reduction. It doesn’t matter from where you are attending calls, it would filter out all the unwanted background noise for a crisp and clear audio.

Key Features: Automatic call recording, paging, voicemail to email, ringout, heads up display, caller ID, multiway conference call, shared lines, call delegation, bridge call appearance, unified inbox, auto follow ups, integrations, live transcriptions.

Pricing: The basic plan starts at around $30/mo

G2 Review: 3.9 out of 5

5. Whereby

Whereby is a niche specific communication platform known for offering seamless video call experience. They offer custom subdomains that enables you to add your company name to the URLs of a meeting. This will automatically boost the trust factor among people joining meetings. The platform also comes with a multi-screen share option where it allows upto 24 people to share their screen at same time. This is especially useful for remote working teams.

Key features: No app download, HD video, picture in picture, background effects, noise reduction, audio only calls, custom branding, breakout rooms, emoji reactions, co-location sharing, webhooks, smart integrations, personalized room link, spotlight, camera control.

Pricing: Whereby offers a free plan with limited features. The basic paid plan starts at $6.99mo

G2 Review: 4.6 out of 5

6. Dialpad Ai

Dialpad is an all-in-one communication platform that lets you stay ahead of your competition. It is powered by Artificial intelligence and offers a myriad of cutting-edge features. For instance, the tool boosts agent’s efficiency and productivity by understanding caller sentiments and offering AI-powered feedback. This allows agents to understand their key areas for improvement. Most people on meetings would take notes in another app after minimizing the video screen. To make this easier, Dialpad allows picture on picture mode that allows users to use another app while the video is still showing.

Key features: Flexible call routing, callbacks & voicemails, interactive voice response, real time speech analysis, real time coaching, live caller sentiment, mobile customer support, custom wall boards, agent activity heatmap, in-meeting chat, meeting timers, recording and transcripts.

Pricing: The basic plan starts at $23/mo

G2 Pricing: 4.4 out of 5

Further Reading: Top 11 Inexpensive Alternatives to HubSpot Dialer

7. Microsoft Teams

Teams is the last tool in the list of best alternatives to Skype Calling. It is a group chat communication platform that is developed by the technology giant Microsoft. It is one of the most powerful and commonly used communication platforms for businesses. When you are on a video call, there could be a lot of background disturbance and quality issues. To eliminate this, this platform allows users to blur their background. As people conducting webinars are on the rise, the platform helps them by offering features like the ability to personalize registration details, automate webinar communications, etc.

Key features: Online meeting, video conferencing, screen sharing, custom webinars, hot desking, virtual events, teams phones, voice, PBX, video calling, business phones, contact center, instant messaging, file sharing, collaboration, chat, Integrations.

Pricing: The basic plan starts at $4/mo

G2 Review: 4.3 out of 5

Conclusion

Each of these alternatives to Skype Calling brings its unique set of features and advantages, catering to diverse needs and preferences. Whether it’s the automation capabilities of FreJun or the user-friendliness of Teams, there is a solution for every user. So go ahead and pick a platform that’s well-suited for your needs.

Further Reading: Top 11 Alternatives to Exotel

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A writer/business analyst, who enjoys expressing creativity through painting during leisure hours. Embracing the 'Workcation' philosophy, he seamlessly blends the craft of writing with the allure of exploring new destinations.

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