How Does Calling Work in iSmartRecruit?

Today’s recruiters need more than resumes and databases; they need smart, integrated tools that offer ease of communication with prospects. iSmartRecruit, an advanced Applicant Tracking System (ATS) and Recruiting CRM, offers an array of features designed for optimal effectiveness. Most notably, its in-built calling feature is a huge advantage that adds to recruiter productivity and candidate engagement.

The call-making capability from candidate profiles, call recording, and call activity monitoring assists iSmartRecruit in reducing switching across multiple platforms. Furthermore, with the integration with advanced calling solutions like FreJun, recruiters are able to experience tremendous advantages like call analytics, real-time transcription, and better audio quality. This blog explores the calling functionality within iSmartRecruit and how FreJun streamlines the experience for top-performing teams.

What is iSmartRecruit and Its Core Purpose?

iSmartRecruit is a cloud Recruiting Customer Relationship Management (CRM) and Applicant Tracking System (ATS) software that automates and simplifies the recruitment process for human resources teams and recruitment agencies. It offers one platform for recruiters to manage candidate data, schedule interviews, send emails, and even place calls, without having to switch tools. The system includes superior features like resume parsing, workflow customisation, and multi-language capabilities, making it the ideal solution for international hiring needs.

At its core, iSmartRecruit eliminates tedium and boosts recruiter efficiency by simplifying communication, tracking the candidate journey, and enhancing team collaboration. Its call recording capabilities empower recruiters to engage with candidates in real time while capturing every conversation. This strong focus on workflow efficiency and productivity drives iSmartRecruit’s popularity among recruitment teams today.

Built-in Calling Features in iSmartRecruit

The calling features of iSmartRecruit These features boost the efficiency, speed, and organization of recruiter-candidate communication. By integrating calling directly into its interface, the platform removes the hassle of switching between tools or losing context during conversations. Recruiters confidently ensure every interaction is recorded, tracked, and instantly accessible for follow-ups or team collaboration by using click-to-call, automatic logging, and tagging features.

• Click-to-call interface: Initiate calls instantly from any candidate or client profile without needing a separate dialer. This saves time, reduces errors, and helps recruiters reach out faster, especially during high-volume hiring.
  
• Call recording and logs: Every call made through iSmartRecruit is recorded and logged automatically, allowing recruiters to revisit conversations for clarity or compliance. These logs can also be reviewed by team members for better collaboration.
  
• Call notes and tags: After a call ends, recruiters can document key takeaways and add custom tags like “follow-up required” or “interested.” This structured approach ensures no opportunity is missed and helps prioritise candidate engagement.

In addition to making communication easier, these integrated calling features give the hiring process structure and uniformity. iSmartRecruit helps recruiters stay productive, organised, and focused on what matters, creating lasting relationships with top talent by centralising everything, including documentation and dialling.

How to Initiate a Call in iSmartRecruit

Calling a contact using iSmartRecruit is quick and straightforward. The platform empowers recruiters to initiate calls with just a few clicks, while ensuring every conversation is fully recorded — especially when boosted by FreJun’s seamless integration. Here’s a detailed breakdown:

1. Navigate to the Candidate or Client Profile

Start by locating the candidate or client you wish to contact. iSmartRecruit offers an intuitive dashboard where you can easily search, filter, and access contact profiles. Each profile displays essential information, including communication history and status.

2. Click the Call Icon

Once inside the profile, look for the call icon, typically located near the contact information section. Clicking this icon will trigger the platform’s calling interface. This saves recruiters the hassle of dialing numbers manually or copying information into a separate tool.

3. Choose Your Preferred Method

iSmartRecruit supports different calling methods, including direct VoIP (Voice over IP), SIP-based integrations, or third-party dialers. Depending on what your organisation uses, you can select the most suitable option for a seamless calling experience.

4. Speak Through Your Connected Headset or Device

Once the call starts, use your connected headset or device to speak clearly. The platform maintains stable audio connectivity throughout, and immediately after the call ends, it automatically logs the details. Recruiters can quickly add notes or tags to the call entry, actively documenting the conversation for future reference.

FreJun Integration with iSmartRecruit

FreJun enhances iSmartRecruit’s core competencies with cutting-edge features like real-time transcription, high-definition audio, and comprehensive call analytics. When combined, they produce a smooth, effective communication system that increases recruiters’ cooperation and productivity. Recruiters can activate the integration in minutes and begin seeing instant gains in clarity and efficiency thanks to a plug-and-play setup that doesn’t require any technical knowledge.

• Automatic transcription and searchable call logs: FreJun transcribes every call and stores it in a searchable format. This allows recruiters to quickly reference past conversations without having to listen to entire recordings.
  
• Enhanced audio quality through HD VoIP: FreJun delivers high-definition audio, ensuring that calls are clear and professional, regardless of network or location. This improves communication and reduces back-and-forth.
  
• Analytics dashboards for performance tracking: With FreJun, recruiters gain access to detailed call metrics like duration, frequency, and outcomes. These insights help optimize outreach strategies and team performance.

Benefits of Using FreJun for Calling

Not only does FreJun’s integration with iSmartRecruit enhance calling, but it also revolutionizes recruiters’ communication management. FreJun enables recruitment teams to work more efficiently, maintain organization, and provide a more polished experience at every touchpoint with intelligent automation, real-time insights, and improved candidate engagement tools.

• Better Call Tracking: All calls are automatically recorded and sorted using searchable criteria, such as status, job role, or candidate name. When organizing follow-ups or reporting, recruiters can more easily locate previous interactions thanks to the elimination of manual data entry.
• Improved Candidate Engagement: By allowing recruiters to set follow-up alerts and call reminders, FreJun lowers the likelihood of missed connections. Faster responses, deeper discussions, and an improved candidate experience all around result from this.
• Better Analytics: Recruiters can better understand what’s working and modify their outreach strategies when they have access to call data, such as frequency, duration, and success rate. Managers can monitor team activity and make data-driven improvements with the aid of these insights.

Overcoming Common Calling Challenges with FreJun

By providing a dependable, all-in-one solution that seamlessly integrates with iSmartRecruit, FreJun addresses these issues. In addition to saving time, this enhances teamwork and contributes to a uniform, polished hiring process. Learn how FreJun powers outbound calls in iSmartRecruit.

Key Takeaways

For recruiters, calling within iSmartRecruit offers a streamlined, centralized experience that blends control and convenience. Recruiters can handle conversations straight from candidate profiles without the need for third-party apps thanks to built-in features like click-to-call, automatic call logging, and tagging. This guarantees that all communication is accurately tracked and available when needed, minimizes context switching, and lessens manual labor.

The calling experience is further improved when FreJun is integrated. Recruiters have access to robust tools such as HD audio for crystal-clear conversations, real-time call transcription, and comprehensive call analytics to track engagement trends. Through call summaries and reminders, FreJun also facilitates improved follow-up management, which makes it simpler to stay in touch with candidates and uphold constant team communication. Recruitment teams can work more effectively thanks to this integration.

Final Thoughts

In today’s fast-paced recruitment environment, streamlined communication isn’t just a nice-to-have; it’s essential. iSmartRecruit addresses this need by offering built-in calling capabilities that allow recruiters to connect with candidates quickly and manage all communication in one place. From click-to-call functionality to automatic call logging and tagging, it simplifies day-to-day outreach and keeps conversations well-documented for easier follow-up and collaboration.

However, for recruitment teams aiming to deliver a truly high-performing and insights-driven experience, integrating FreJun with iSmartRecruit makes a noticeable difference. FreJun adds value with features like real-time call transcription, crystal-clear audio quality, and powerful call analytics that help recruiters understand what’s working and where to improve. It also enhances candidate engagement with better scheduling tools and call reminders. Together, these tools don’t just support hiring—they elevate it, making every conversation more meaningful and every decision more informed.

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Further Reading: How to Make Outbound Calls from iSmartRecruit in India

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