Tools like HubSpot don’t come cheap. This might be fine for large enterprises. But for small and medium-sized businesses, this might be a challenge. As a result, finding cost-effective alternatives to HubSpot Dialer is crucial for such businesses. This blog explores the top 11 inexpensive alternatives to HubSpot Dialer that promise to revamp your communication strategies. From call automation to advanced analytics, each alternative brings something distinct to the table.
1. FreJun
FreJun is a transformative tool designed to supercharge your sales efforts and enhance the efficiency of customer support teams by automating communication processes. This is one of the best inexpensive alternatives to HubSpot Dialer and comes with an autodial function that automates the tedious task of manually dialling hundreds of numbers one by one. This ensures a more streamlined and efficient workflow. In instances where a call goes unanswered, FreJun takes immediate action by automatically dialling the next number in the queue. Another key feature is automatic call recording and logging. In this, every call is effortlessly recorded and logged. This can be used for future references and and for agent training.
Key features: Virtual number, click-to-call, call transcript, CRM/ATS integration, Autodial, reports & analytics, call routing, voice broadcast, and AI insights.
Pricing: The standard price starts at $16.99/mo
G2 Review: 4.9 out of 5
2. Aircall
Aircall is a cloud-based communication platform that is designed to enhance customer interactions and optimise team collaboration. It is perfectly crafted to suit the needs of different teams. Aircall has an intelligent call routing solution that uses Multi-level IVR or time-based routing to take the customer to the right agent. This way, the customer would receive a personalised and expert solution in no time. Another feature is the warm transfer, using which agents can easily transfer calls between teammates.
Key features: Toll-free numbers, international calling, call conference solution, business hours, call routing, virtual call centre, ring groups, call queuing, unlimited concurrent calls, call recording, call transcription, power dialer, click-to-call.
Pricing: The basic plan starts at $40/mo/license (minimum 4 licenses must be obtained for monthly plan)
G2 Review: 4.3 out of 5
3. Servetel
Servetel is an ideal contact centre solution that is best suited for small and medium-scale businesses. It is a cloud-hosted platform. This means it not only provides a seamless experience to users but also effectively reduces the need for any IT infrastructure. Servetel comes with text-to-speech conversion that facilitates agents to convert any text to audio and deliver it to the customer in a human-like voice. This improves accessibility and helps agents to easily connect with the caller.
Key Features: Call management solution, agent management portal, text-to-speech integration, Mobile app, intelligent call analytics, on-demand scalability, Toll-free number, virtual number, IVR, Bulk SMS, voice broadcast, click-to-call, automated dialers.
Pricing: Servetel offers a 10-day trial plan. Contact their sales team for customised pricing plans.
G2 Review: 5 out of 5
4. Cloudtalk
Cloudtalk is known for its automation capabilities and gives managers detailed insights into the performance of their teams. This VoIP cloud communication platform offers three-way calling, which would allow any two agents to be on the same call. This is quite useful to boost the quality of the coaching and onboarding process. If required, the agent can come in at any time and take over the call. Every business has its own inbound caller journey. The Call Flow Designer feature in this platform enables businesses to build their own buyer journey to give the customer a truly personalised experience.
Key features: Voicemail, call transfers, smart dialer, power dialer, voicemail drop, click to call, notes, call tagging, customer details, notifications, personalised messages, skill-based routing, business hours, workflow automation, real-time dashboard.
Pricing: The basic plan starts at $25/mo
G2 Review: 4.3 out of 5
Further Reading: Top 11 VoIP Providers in Sri Lanka
5. Kixie
Kixie is a customisable communication platform for all kinds of businesses. It can be easily integrated with major CRMs for improved efficiency. The AI human voice detection feature uses advanced algorithms to detect the difference between a real human voice and a recorded voice. This way, the team can easily avoid voicemails, automated phone systems, and phone trees, thus increasing the efficiency of agents during outbound calling. Your agents can also handle multiple calls at the same time using the Kixie parallel calling feature.
Key features: Automatic call distribution, international phone numbers, toll-free number, follow me, Simultaneous ring, call recording, IVR, ring groups, virtual call centre, auto callbacks, powercall, multi-line power dialer, sales dialer, click to call, customised called ID.
Pricing: Kixie offers 7 days free trial, and their sales team offers a customised pricing plan.
G2 Review: 4.7 out of 5
6. CircleLoop
Circleloop offers businesses a cloud-based telephony solution that prioritises simplicity and functionality. It is best known for its user-friendly interface and powerful features. A standout feature of CircleLoop is virtual phone numbers. Businesses can easily set up and use virtual numbers to establish a professional presence in any location of their choice. You can even get a number that’s easy to remember. All in all, customers can easily dial into your business.
Key features: International number, dynamic caller ID, voicemail to text, customised voicemail, team ringing, call routing, click to call, call redirect, call transfer, call recording, IVR, voicemail transcription, contact sharing, withhold numbers, port existing number.
Pricing: They offer 7 days free trial, and the basic plan starts at £5/.mo
G2 Review: 4.3 out of 5
7. DialPad
Dialpad offers an AI-powered cloud communication platform with cutting-edge features. It empowers teams to communicate seamlessly, enhancing productivity and customer engagement. Its advanced voice intelligence technology provides agents with real-time insights and assistance during calls. This way, the agents can make an informed decision and provide customers with the best options for their queries. Dialpad also ensures that associates can manage and reach out to customers in no time, thanks to a unified dashboard.
Key features: Porting numbers, virtual phone number, local presence, simultaneous ring, VoIP solution, three-way calling, call routing, call transfer, real-time assist, auto attendant, power dialer, contact centre recording, web conferencing, dial-in number
Pricing: The basic plan starts at $23/mo
G2 Review: 4.3 out of 5
8. RingCentral
RingCentral offers an intelligent cloud communication system. Known for its robust features and commitment to seamless interactions, RingCentral empowers businesses to establish a global presence. In this dynamic world, businesses cutting a call or calling later is not acceptable. So RingCentral has the Call Flip feature that lets you seamlessly transfer calls to another device and continue the call. RingCentral also uses AI to remove any background noise. This way, agents can have a clear conversation with customers all the time.
Key features: Automatic call recording, visual voicemail, Ringout, voicemail to email, hotdesk, presence, local number, answering call, native dialer, call park, call forwarding, call delegation, extension, push to talk, unified inbox, shared lines
Pricing: The basic plan starts at $30/mo
G2 Review: 3.9 out of 5
9. Nextiva
Nextiva is a dynamic and innovative solution that has been redefining the landscape of cloud communication. It offers businesses a comprehensive and user-friendly solution to optimise their communication strategies. Leveraging cutting-edge VoIP technology, it delivers high-quality voice communication, ensuring clear and reliable conversations. In other words, it is particularly valuable for businesses with a focus on global outreach. The Call Screen feature of this platform equips your team with all the information about the phone call before deciding whether to answer it. This functionality proves invaluable in identifying spam calls and other potentially distracting phone calls.
Key features: HD VoIP service, team chat, number porting, free local and toll-free numbers, auto attendant, advanced call management, voicemail, SIP trunking, conversational AI, Custom ringback, push-to-talk, call recording, call forwarding, conference bridging.
Pricing: The base price of Nextiva starts at $30.95/mo
G2 Review: 4.5 out of 5
10. Toky
Toky is a modern phone system that seamlessly aligns with the evolving needs of your business. This platform allows businesses to send messages directly to any WhatsApp number directly from the dashboard. This feature enables a swift and personalised handling of customer inquiries, leading to a better customer experience. Above all, Toky offers a call monitoring feature that allows managers to listen to live calls in real-time. This functionality is important for assessing service quality, identifying areas for improvement, and ensuring adherence to best practices.
Key features: International phone numbers, IVR, simultaneous calls, all filters, call transfers, voicemail, speech-to-text, call recording, voicemail drop, power dialer, call monitoring, agent groups, developer API, encrypted calls, forward calls.
Pricing: The basic plan starts at $25/mo
G2 Review: 3.7 out of 5
11. Phone Burner
Phoneburner is the last tool in our list of inexpensive alternatives to HubSpot Dialer. It is a powerful tool designed to revolutionise outreach efforts for businesses and sales professionals. PhoneBurner comes with advanced calling solutions that are designed mainly to optimise efficiency and effectiveness in communication strategies. Users can customise scripts, introductions, and responses based on individual contacts or scenarios. In summary, this level of customisation ensures that communication remains tailored to specific needs, fostering more engaging and effective conversations.
Key features: Power dialer, Branded caller ID, cadence, CRM, call deliverability, workflow automation, reporting, virtual phone service, remote dialling, lead distribution, local presence, text messaging, and collaborative onboarding.
Pricing: The basic plan starts at $149/mo
G2 Review: 4.7 out of 5
Further Reading: Top 11 Alternatives to Exotel
Conclusion
Whether it’s enhancing outbound calls, automating communication processes, or gaining valuable insights through analytics, the above inexpensive alternatives to HubSpot Dialer show how wide the communication market is currently. In summary, as organisations strive to optimise their communication strategies, exploring these alternatives opens the door to innovative tools that can elevate productivity without compromising on the budget. So go ahead and pick the one best suited for your business.
Further Reading: Top 11 VoIP Providers in Thailand
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.