Call automation for data driven teams | FreJun

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Automate Your Calls and CRM Tasks with FreJun & viaSocket

FreJun’s cloud telephony meets viaSocket’s AI‑powered automation platform to give you seamless, no‑code call workflows. Instantly log every conversation, update HubSpot, Salesforce, or Zoho in real time, and trigger personalized SMS or email follow‑ups—all from a single integration. Boost sales productivity, improve support response times, and scale operations without writing a line of code.

Why Integrate FreJun with viaSocket?

Real‑time call triggers
Start workflows the moment a call is answered, missed, or completed. No polling, no delays—just instant automation.

Automatic CRM updates
Push call notes, recordings, and key metrics directly into your CRM. Reps stay focused on conversations, not data entry.

Smart post‑call actions
Send personalized emails, SMS messages, or Slack alerts immediately after each call, so leads never go cold.

AI‑driven insights
Feed FreJun’s call analytics into your dashboards and let viaSocket surface performance trends you can act on in minutes.

Scalable auto‑dialer campaigns
Launch targeted outbound campaigns that dial, log, and follow up automatically—perfect for sales sprints and account‑based outreach.

How the Integration Works

  1. Connect FreJun
    Authorize FreJun in viaSocket with a single click and grant access to call logs, recordings, and analytics.
  2. Define a Trigger
    Choose from events like Call Started, Call Ended, Missed Call, or Voicemail Left. Filter by virtual number, agent, or direction.
  3. Design Your Workflow
    Drag‑and‑drop actions—create or update leads in your CRM, send SMS reminders, post to Slack, add rows to spreadsheets, and more. Insert conditions and delays without code.
  4. Activate & Monitor
    Name your workflow and switch it on. Real‑time dashboards track every execution, while built‑in error handling keeps processes running 24/7.

Sales Acceleration

After each inbound sales call, create an opportunity in HubSpot, assign the right rep, and schedule a follow‑up task automatically.

Customer Support Excellence

When a support call is missed, open a Zendesk ticket, send an apology email, and notify the on‑call engineer in Slack.

Recruitment Efficiency

Log candidate calls in your ATS, text a confirmation message, and alert the hiring manager for rapid feedback.

Finance & Billing

For payment confirmation calls, generate invoices in QuickBooks and set automated reminders if the invoice isn’t marked paid within 24 hours.

Key Benefits for Your Team

  • Zero code: plain‑language prompts build complex automations in seconds.
  • Time saved: eliminate manual data entry and repetitive follow‑ups.
  • Fewer errors: consistent, AI‑driven workflows reduce missed hand‑offs and forgotten tasks.
  • Faster growth: scale outreach and support without expanding headcount.
  • Enterprise security: encryption, role‑based permissions, and full audit logs keep your data safe.

Getting Started in Minutes

  1. Sign in to FreJun and open Settings → Integrations.
  2. Click Create Workflow on the viaSocket card.
  3. Describe the process you’d like to automate.
  4. Review the visual workflow and hit Activate.