The business communication landscape has transformed dramatically, with VoIP Provider becoming the backbone of modern sales and customer service operations. As companies seek reliable, feature-rich calling platforms, the choice between traditional providers like Phone Power and modern AI-powered solutions like FreJun (VoIP Provider) has become increasingly critical.
This comprehensive comparison explores two distinct approaches to business VoIP providers: Phone Power’s traditional telephony model versus FreJun’s CRM-integrated, AI-driven communication platform and best VoIP Provider. Whether you’re a growing startup or an established enterprise, understanding these differences will help you make an informed decision that aligns with your team’s workflow and business objectives.
Table of contents
Phone Power: Traditional VoIP for Basic Needs
Overview:
Phone Power is a U.S.-based VoIP provider established in 2005, offering services primarily to residential and small business customers. It provides essential VoIP features suitable for users seeking straightforward telephony solutions without advanced integrations.
Key Features:
- Unlimited Calling: Offers unlimited calls within the U.S., Canada, and Puerto Rico.
- Free Second Line: Provides a cloned second line, allowing two devices to use the same number simultaneously.
- Voicemail Services: Includes voicemail with email notifications.
- Mobile App: Available for iOS and Android, enabling call management on the go.
Limitations:
- No CRM Integration: Lacks integration with Customer Relationship Management systems, limiting its utility for sales and support teams.
- Limited Advanced Features: Does not offer AI-driven analytics, predictive dialing, or advanced call routing.
- Security Concerns: Not certified to ISO 27001 standards and lacks encrypted communications.
Pricing: The World Plus calling plan starts at 24$
FreJun Overview: AI-Powered VoIP for CRM-Driven Teams
Overview:
FreJun is a modern VoIP solution designed for businesses that rely heavily on CRM systems. It integrates seamlessly with popular CRMs and leverages AI to enhance communication efficiency. Whether your team is remote, hybrid, or in-office, FreJun ensures consistent performance through real-time call transcription, automated workflows, and deep CRM sync. It enables sales reps to focus on meaningful conversations while giving managers the insights needed for data-driven coaching and decision-making.
Key Features:
- CRM Integration: Direct integration with platforms like Salesforce, HubSpot, Zoho, and Pipedrive, enabling click-to-call and automatic call logging.
See How FreJun Integrates with Leading CRMs
- AI-Driven Transcription: Automatically transcribes calls, providing summaries and insights to aid in decision-making.
How FreJun’s AI Enhances Business Communication
- Multichannel Communication: Supports voice calls, WhatsApp, and SMS, allowing teams to reach clients through preferred channels.
- Analytics Dashboard: Offers detailed call analytics to monitor performance and identify areas for improvement.
- Smart workflows that update deal stages, activities, and follow-up tasks based on call content
- Call compliance tools for consent, data retention, and secure storage
Discover How FreJun’s Call Recording Works
Advantages:
- Enhanced Productivity: Reduces manual tasks through automation, allowing teams to focus on core activities.
- Scalability: Easily adapts to growing teams and changing business needs without significant infrastructure changes.
- Real-Time Coaching: FreJun’s live call monitoring and whisper coaching allow managers to guide team members during live calls, helping them improve skills and confidence without interrupting the conversation.
- Predictable Pricing: With transparent, all-inclusive pricing plans, FreJun eliminates hidden fees and surprises. Businesses can budget confidently, knowing they’re getting top-tier features without extra costs.
Pricing: Standard: Begins at $14.49 per user, per month.
Professional: Starts at $16.69 per user, per month.
G2 Rating: 4.9/5 (Read Reviews)
Feature-by-Feature Comparison
Pricing Analysis: Cost vs Value
Phone Power’s pricing appears cheaper initially, but may lead to extra costs through manual processes and lost productivity.
Phone Power:
- Base plan: $8.33/user/month
- Setup fees apply
- Add-ons cost extra (recording, analytics)
FreJun:
- Standard plan: $14.49/user/month
- Professional: $16.69/user/month
- No setup fees
- Includes transcription, CRM logging, analytics
Conclusion: FreJun offers better ROI through saved rep time, call intelligence, and improved conversions.
CRM Integration and Workflow Automation
While Phone Power covers the basic needs of voice calling, it falls short when it comes to the integrations that modern teams rely on. For businesses today, seamless connectivity between communication systems and business tools is essential to streamline workflows and improve productivity. This means teams using Phone Power often have to manually log calls, juggle between systems, and risk data silos that can slow down the entire process.
FreJun:
FreJun, on the other hand, is designed from the ground up to be integration-first. It recognizes that businesses don’t just need a calling solution—they need a unified platform that works seamlessly with the tools they already use. Here’s how FreJun takes integrations to the next level:
- Deep CRM Connectivity:
FreJun integrates directly with leading CRM platforms like Salesforce, HubSpot, Zoho, and Pipedrive. This means every call, voicemail, or text is automatically logged and linked to the right contact record, giving sales and support teams complete visibility into every interaction—without manual data entry. - Smart Workflow Automation:
With FreJun, calls can automatically trigger workflows in your CRM or HR systems. For example, after a sales call ends, a follow-up task can be created, notes attached, and reminders set — all seamlessly and automatically.
- Data Enrichment:
FreJun’s AI can pull insights from calls and enrich CRM records with key data points, such as customer sentiment, decision-maker identification, and next steps, giving your team an edge in every interaction. - Multi-Channel Support:
Unlike Phone Power, which is limited to voice, FreJun’s integrations also extend to WhatsApp and SMS. This ensures that all communication channels are unified, and every conversation is captured in your CRM, regardless of the medium.
In today’s connected business environment, where speed and efficiency are crucial, FreJun’s integration capabilities are a game-changer. It empowers your teams to work smarter, move faster, and serve customers better — all while staying inside the tools they already know and trust.
Final Verdict
When it comes to choosing a VoIP solution that can truly elevate your business communications in 2025, the decision isn’t just about price — it’s about finding a partner that grows with you, empowers your teams, and positions your business for long-term success.
Phone Power, while reliable and easy to use, is best suited for teams that prioritise basic voice calling with minimal integrations. It’s a decent choice for very small businesses that don’t require advanced features, automation, or a connected tech ecosystem.
FreJun, on the other hand, is built from the ground up to support the needs of fast-paced, high-performing teams. It’s not just a calling solution — it’s a comprehensive communication platform that leverages AI, automation, and deep integrations to drive efficiency and results.
Here’s why FreJun is the clear choice for forward-thinking businesses:
- Empowers Sales and Support Teams: With click-to-call, automatic call logging, and AI-powered insights, FreJun ensures that your sales reps and support agents have all the information they need at their fingertips. No more switching between tools or missing critical follow-ups — everything is seamlessly integrated into your CRM.
- Drives Productivity Through Automation: FreJun takes the manual work out of call management, freeing up your teams to focus on building relationships and closing deals. Whether it’s AI-driven transcription, smart call routing, or workflow triggers, FreJun keeps your team moving forward without missing a beat.
- Delivers Unmatched Flexibility: Whether you’re a small startup with big ambitions or a large enterprise with complex communication needs, FreJun scales with you. Its multichannel capabilities—including WhatsApp, SMS, and voice—ensure you can meet customers wherever they are.
FreJun is not just another VoIP provider — it’s a strategic partner that’s designed to help your business thrive. With its AI-powered features, CRM integrations, and commitment to customer success, it’s the ultimate solution for teams looking to stay ahead in today’s competitive landscape.
Further Readings – 11 Best Alternatives to JustCall for Business Communication
FAQs
A: FreJun’s CRM integration, call tracking, and mobile flexibility support distributed teams more effectively.
A: Yes. You can provision both international and toll-free VoIP numbers with FreJun.
A: Absolutely. FreJun offers free onboarding, porting, and CRM setup.
A: FreJun delivers higher long-term value through AI-driven productivity and CRM automation despite similar base prices.
A: Phone Power may suffice if you don’t use CRM tools. But for scaling, CRM integration is critical, and FreJun shines there.
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.