7 Best Ameyo Alternatives in 2026

Last updated on December 17th, 2025 at 11:06 am

Ameyo is a cloud telephony provider that offers enterprise-grade communication solutions. Through its wide array of communication and collaboration features, Ameyo enables companies to manage and route calls between customers and employees. It also enables them to set up conference calls and offers integration facilities with other communication and collaboration tools. 

Despite its powerful capabilities, Ameyo is not a suitable solution for all types of customers. The features offered by Ameyo are overkill for most small and medium-sized businesses. Also, there is a lack of transparency when it comes to pricing. Factors like these have encouraged many customers and prospects to find alternatives to Ameyo. If you are one of them, then this post is for you as we take you through the top 7 Ameyo alternatives available in the market today. 

Discover the top 7 alternatives to Ameyo for call center and customer support teams. Explore key features, pricing, pros, cons, and use cases to pick the right solution.

• ✅ Compare features, pricing, and scalability of Ameyo alternatives.
• ✅ See which platforms best fit small, medium, or enterprise teams.
• ✅ Pros & cons breakdown for quick decision-making.
• ✅ Use case examples for industries like SaaS, eCommerce, and healthcare.

Ameyo is a popular customer engagement platform offering cloud-based contact center solutions. However, businesses seeking enhanced features, better scalability, and competitive pricing may look for alternatives. Here are the top 7 Ameyo alternatives to consider in 2026.

How Can Businesses Choose The Right Alternative To Ameyo?

When exploring alternatives to Ameyo in 2026, businesses must take several critical factors into account to ensure they select the right solution that aligns with their needs and growth potential. The following are the key elements to consider when choosing a new contact center or communication platform:

• Ease of Use: A user-friendly interface is crucial for quick adoption and minimal training. The platform should enable your team to get up and running quickly without significant downtime or complexity.
• Integration With Existing Tools: For seamless operations, ensure the alternative integrates well with your CRM, helpdesk, and other essential business tools. This ensures you can centralize customer data and communication processes.
• Customization and Flexibility: Different businesses have different requirements. A solution that offers flexibility, such as customizable workflows and features, ensures the system can adapt to specific business needs as they evolve.
• Multi-Channel Communication Support: As customers engage across multiple platforms, it’s important to choose a system that supports voice, email, chat, and social media communication to ensure businesses meet their customers where they are.
• Automation Capabilities: The ability to automate routine tasks, such as call routing, follow-up messages, and data syncing, is crucial for improving efficiency and reducing the manual workload on agents.
• Advanced Analytics and Reporting: Businesses should choose a solution that offers real-time reporting, performance tracking, and insights to drive data-driven decision-making and optimize operations.

Considering these factors will help businesses make an informed choice and select an alternative that suits their specific needs, ensuring they are well-equipped for success in the competitive landscape of 2026.

What are the Call Automation Benefits?

Feature	How It Enhances Business Operations
AI-Driven Call Routing	Ensures faster and smarter call distribution
Real-Time Transcription	Helps in improving customer interactions
Predictive Dialing	Reduces idle time and improves agent efficiency
CRM Integration	Automates lead tracking and sales updates
Sentiment Analysis	Provides insights for better customer engagement

What Are the Best Ameyo Alternatives for Call Centers in 2026?

Here are the best Ameyo alternatives you can consider in 2025:

1- FreJun

FreJun Takes the top spot in this list of best Ameyo alternatives, FreJun stands out as it offers almost all the features of Ameyo but at a fraction of the cost. In addition, FreJun has been carefully designed to help small and medium-sized businesses improve their communication efficiency within a short span. Furthermore, since FreJun is hosted on the cloud, every user can access the platform from any device of their choice. This, in turn, makes it very easy to scale up or down depending on demands. Moreover, the cloud-based nature of FreJun allows businesses to avoid costly infrastructure investments while enjoying a flexible, reliable solution. As a result, FreJun becomes a highly effective, cost-efficient choice for businesses looking to streamline communication without compromising on functionality.

Key Features – FreJun offers a plethora of advanced call features, such as click-to-call, call forwarding, call recording, virtual numbers, and integration with top CRMs and ATSs, to name a few. 

Pros of FreJun

• Transparent pricing
• Unlimited calling options in all the plans
• Comes with a free trial plan
• One of the few platforms that offers integration with almost every known CRM today

Cons of FreJun

The only possible negative of FreJun is the vast number of features that it comes loaded with. It might overwhelm some users, especially those who aren’t used to cloud telephony services before. However, this issue is taken care of through the vast repositories of help documents and video tutorials. 

Pricing – Standard: Begins at $14.49 per user, per month

Professional: Starts at $16.69 per user, per month

G2 Ratings–  4.9 out of 5

Schedule a Demo/Signup to know more.

What is AI Powered Sales Call?

2- CallHippo

The next Ameyo alternative on our list is CallHippo which is also a cloud-based virtual phone system that aims to help businesses improve their customer service and communication with clients, employees, and partners. The best thing about CallHippo is that it is quite easy to use and is suitable for businesses of all sizes.

Key Features – Some important features of CallHippo include the ability to set up a professional phone system in minutes, use any device as a business phone, and access to advanced call analytics and reports. 

Pros of CallHippo

• Very easy to set up and use
• Very easy to customize based on your precise needs
• Device agnostic

Cons of CallHippo

• Many basic functionalities are offered as add-ons for which you need to pay extra from the monthly subscription fee.
• Many users have raised concerns about the limited customer support offered by CallHippo

Pricing – The most basic plan costs ₹ 1,300 per month per user

G2 Ratings– 4.3 out of 5

3- Dialpad

Dialpad is a business telephony service that comes loaded with powerful phone and messaging capabilities. This Ameyo alternative enables your employees to make and receive phone calls and even send and receive messages from any device of their choice, be it their mobile device or computer. With Dialpad, you can set up a virtual phone system that is highly flexible, making it easier for employees to stay connected and be productive.

Key Features – Dialpad offers a range of communication features such as call transcription, call recording, personalized routing, three way conference, one-click calls, and integrations with popular business tools such as G-Suite and Office 365.

Pros of Dialpad

• Transparent pricing
• Free trial plan is available
• Offers unlimited calls, SMS, and MMS even in the most basic plan
• Easy integration with G Suite and Office 365

Cons of Dialpad

• Doesn’t offer integrations with most of the top CRM and ATS
• Steep learning curve

Pricing – The most basic plan costs $15 per user per month

G2 Ratings– 4.4 out of 5

4- Vonage

Vonage is another leading provider of cloud-based telephony services through its comprehensive platform packed with voice, video, and messaging capabilities. It also offers contact center solutions that can improve efficiency and collaboration. With its flexible, scalable architecture, Vonage is well-suited for organizations in all industries.

Key Features – Some of the notable features of this Ameyo alternative include auto-dial, auto logging of calls, call recording, custom dashboard, video and screen sharing, and conversation analyzer.

Pros of Vonage

• Transparent pricing
• Free trial plan is available
• Offers unlimited calls, SMS, and MMS even in the most basic plan
• Easy integration with G Suite and Office 365

Cons of Vonage

• Lack of transparent pricing, especially in the contact center plans
• Doesn’t support most of the ATS as well as popular CRM

Pricing – Contact the Vonage team for pricing details

G2 Ratings– 4.3 out of 5

Check out our blog on ​​Top 9 Budget-Friendly Cloud-Based Phone Dialers Integrated With LeadSquared CRM

5- Avoxi

Avoxi is one of the best Ameyo alternatives that helps organizations transform their customer experience, team productivity, and global connection. With over 7000 customers and an established network of local carriers in over 170 countries, Avox lets you expand your voice solutions in an easy, affordable, and hassle-free manner. The platform works on the cloud and lets you reach your customers from your preferred phone system. 

Key Features – Some of the main features offered by Ameyo include skills-based routing, live monitoring, queue callback, call coaching, Interactive Voice Response (IVR), and advanced analytics.

Pros of Avoxi

• Comes loaded with a huge variety of features 
• Free plan and free trial (for all plans) available
• Highly secure as it is compliant with most of the well-known security standards
• Extensive support

Cons of Avoxi

• Does not offer integration with any ATS platforms
• Pricier than most of the other platforms on this list

Pricing – The most basic plan is available at $19.99 per user per month

G2 Ratings– 4.7 out of 5

6- Sarv

Sarv is an indigenous Ameyo alternative that helps you expand your business opportunities without breaking the bank to build a communication infrastructure. Despite being popular for its virtual number solution, Sarv is also a cloud telephony provider. Sarv is a great choice to connect with your customers in a fully-customized way. 

Key Features – Main features of Sarv include a powerful analytics dashboard, virtual numbers, automatic call distributor, skills-based routing, voicemail transcription, auto-dialing, and contact management. 

Pros of Sarv

• Flat learning curve
• Their virtual number solution is one of the best in the industry
• They have an elaborate help section for self-service

Cons of Sarv

• Despite their claim of being a cloud telephony provider, Sarv lacks most of the features required from a cloud telephony operator
• It doesn’t integrate with popular CRMs like Zoho and Pipedrive 

Pricing – Contact the Sarv team for pricing details

G2 Ratings– 5 out of 5

7- Ringover

Ringover is a business phone system provider that lets you and your employees stay connected with your customers from any part of the world. You can use the mobile and web app to use Ringover and start a conversation through any of your preferred channels. The platform also comes with an Enterprise plan which lets you customize your solution based on your exact needs.

Key Features – Major features include IVR, smart call routing, CRM file pop-up, advanced call statistics, call recording, custom greetings, and HD video calls, to name a few.

Pros of Ringover

• Offers unlimited calls in all the plans
• You can instantly set up Ringover
• It can be integrated with most CRM
• They offer number porting

Cons of Ringover

• The basic plan offers very limited features to the users. It might not suffice for most of your cloud telephony needs
• Little pricey for the value offered

Pricing – The most basic plan costs $19 per user per month

G2 Ratings– 4.7 out of 5

Which Ameyo Alternatives Integrate Seamlessly with CRM Platforms?

When evaluating Ameyo alternatives, CRM integration is a crucial factor. Platforms that connect seamlessly with CRMs allow your sales, support, and recruitment teams to access all customer interactions in one place—saving time and improving efficiency.

Top CRM-Integrated Alternatives:

• FreJun – Integrates with over 15 CRMs including Zoho, Salesforce, HubSpot, and Pipedrive. Its AI-powered call insights sync automatically with your CRM, ensuring no lead or support ticket falls through the cracks.
• Ringover – Supports Salesforce and HubSpot integrations with basic call logging.
• Dialpad– Offers multi-CRM support but limited automation features.

Why FreJun Stands Out:
✅ Automatic call logging & transcription into CRM
✅ Real-time call analytics and insights in CRM dashboards
✅ Seamless workflow automation for follow-ups and lead scoring

If your team relies heavily on CRM tools, FreJun ensures calls, texts, and conversations are instantly tracked and actionable, unlike other alternatives with partial integration.

How Can Businesses Choose the Right Ameyo Alternative for Their Needs?

Selecting the right Ameyo alternative depends on your team size, industry, and communication needs. Here’s a simple framework:

1. Identify Your Team Requirements

• Small teams: Focus on affordability and essential features (call recording, IVR).
• Large teams: Prioritize scalability, AI insights, and omnichannel support.

2. Evaluate CRM Integration

• Ensure the platform connects seamlessly with your CRM to reduce manual work.

3. Compare Features & Pricing

• Cloud PBX, IVR, call routing, AI call analytics, and reporting dashboards are must-haves.
• FreJun offers all key features with competitive pricing, plus AI-driven insights for smarter decisions.

4. Test the User Experience

• A simple, intuitive interface ensures faster adoption. FreJun’s dashboard is designed for quick onboarding and minimal training.

“Start a free trial of FreJun today and see why it’s the easiest, most powerful alternative to Ameyo for teams of any size.”

What Industries Benefit Most from Using Ameyo Alternatives?

Industry	Use Case	Recommended Alternative
Sales & SaaS	Automate lead follow-ups, track call metrics	FreJun
Customer Support	Omnichannel support, real-time analytics	FreJun, Platform B
Recruitment Agencies	Candidate follow-ups, interview scheduling	FreJun
eCommerce	Order support, IVR for high-volume calls	Platform C, FreJun
Healthcare	Secure, compliant communication	FreJun, Platform D
Finance	Call recording & analytics for audits	FreJun

Conclusion

In 2025, businesses have multiple options when selecting a contact center solution. Whether you need a simple VoIP-based system or an AI-powered customer engagement platform, these seven alternatives offer the best in class. However, it’s important to evaluate your business needs carefully to choose the right solution for a seamless and efficient customer experience. Moreover, as you can see from this post, there are plenty of excellent alternatives to Ameyo that you can adopt today. Each of the platforms discussed here comes with a unique set of features and benefits.

Therefore, what you choose will depend not only on the specific needs of your organization but also on your available budget and long-term goals. Additionally, considering factors such as scalability, integration capabilities, and customer support will be crucial in making the right decision. Ultimately, by carefully weighing these considerations, you can ensure that the platform you select aligns with your business strategy and enhances your customer experience.

But if you are looking for a cloud-based, affordable, and comprehensive cloud telephony platform that is loaded with all the necessary features to streamline your communication process, then FreJun is the best choice for you. To know more about FreJun, sign up for a free trial.

Take A Demo

Further Reading- 7 alternatives to knowlarity

Frequently Asked Questions