In today’s highly competitive business space, it is essential to establish strong connections with your customers. However, this is easier said than done. Making calls and tracking customer conversations is not easy, especially when your business is growing. Fortunately, a cloud-based phone dialer integrated with your CRM system can help you stay on top of customer communication and improve your team’s overall productivity. Now, if you are using Zoho CRM, you have another challenge – how to pick a phone dialer from the hundreds of options available on Zoho Marketplace? More importantly, how many of them fit your budget? To help you narrow down, we’ve compiled a list of the top 11 budget-friendly cloud-based phone dialers integrated with Zoho CRM.
1) FreJun
FreJun is a cloud-based phone dialer that offers plug & play integration with Zoho CRM. This is one of the best phone dialers integrated with Zoho and is ideal for those looking to optimise their customer communication process as it empowers users to make calls with a single click from any device of their choice. You can also make calls directly from Zoho CRM when it is integrated with FreJun. This ensures that you do not have to open multiple tabs for making calls and tracking customer conversations. As an added bonus, FreJun has a powerful analytics engine that generates valuable insights about your calls, enabling you to make informed decisions.
Key Features – Auto-dialer, call logging, Chrome extension, analytics, and reporting.
Pricing – The most basic plan starts at ₹ 1,299.
G2 Review – 4.9 out of 5
Check out our blog on – 5 Common Autodialer Mistakes to Avoid for Outbound Calls
2. VoiceSpin for Zoho
VoiceSpin for Zoho, the budget-friendly solution for cloud-based phone dialers. Seamlessly integrated with Zoho, this platform offers effortless communication, streamlined workflows, and boosted productivity—all without breaking the bank. Users can experience an intuitive interface, powerful features, and easy connectivity with leads and customers. It lets you say goodbye to expensive hardware and complex setups. It offers streamlined communication processes affordably.
Key features: Budget-Friendly Solution, Seamless Integration with Zoho, Effortless Communication, Streamlined Workflows, Boosted Productivity, No Expensive Hardware Required, Easy Connectivity, Affordable Upgrade Option.
Pricing: The Basic plan starts from $36 per user
The Advanced plan starts from $77 per user
G2 Review: not rated
3) Kixie
Though Kixie is a sales engagement platform, it is also a popular dialer used by businesses to improve answer rates and increase the number of calls made by an employee. Kixie has a user-friendly interface, making it suitable even for those who have never used phone dialers before. Even though it can be integrated with Zoho CRM, the tool is not particularly known for its integration capabilities and lacks the ability to connect with several other CRMs and workflow tools.
Key Features – Automatic call distribution, Powercall, analytics, SMS templates, a dedicated mobile app, and toll-free numbers.
Pricing – The most basic plan starts at $35 per user per month when billed quarterly
G2 Ratings – 4.6 out of 5
4) Ring.io
The next dialer to offer seamless integration with Zoho CRM is Ring.io. This powerful dialer ensures that your sales team can make more calls and close more deals. It can automate most of your phone dialling tasks so that your associates can concentrate on selling. Once you integrate this tool with Zoho CRM, you can call directly from the CRM right away. At the same time, there are several default settings in this integration that you can customise at any time to suit your calling need
Key Features – Call logging, caller ID, voicemail, click-to-call, call notes, call recording, call monitoring, and call queuing.
Pricing – The plan that offers Zoho integration costs $69 per user per month.
G2 Ratings – 4.4 out of 5
5) Aircall
Aircall and Zoho’s powerful combination helps in generating meaningful conversations with your leads and customers. A popup filled with customer data from Zoho CRM gets automatically generated to provide context for every call. Aircall ’s powerful dialer also lets your associates collate a number list and call all the numbers in that list with a single click. The tool also comes with a handy Chrome extension that facilitates calling from any webpage.
Key Features – Toll-free numbers, warm transfers, call queuing, power dialer, call monitoring, and call whispering.
Pricing – The most basic plan starts at $30 per user per month
G2 Ratings – 4.3 out of 5
6) Justcall
JustCall is not only a sales dialer but also a workflow automation tool. It facilitates interruption-free calling direct from Zoho CRM and also offers valuable insights about the calls made. The tool is powered by artificial intelligence and offers context to every sales call so that your reps are always prepared before attending one. This drastically increases the chances of converting a cold lead into a warm one.
Key Features – Call tracking, Click-to-Dial, call forwarding, SMS, call analytics, call notes, and ring groups.
Pricing – The most basic plan starts at $24 per user per month.
G2 Ratings – 4.3 out of 5
7) Toky
Toky is an affordable cloud-based dialer that keeps your associates and customers connected 24X7. Associates can use their smartphones or even laptop to dial numbers and talk to customers. Toky is also one of the few tools to offer custom workflows. In other words, you can tailor your call campaign that is best suited to your sales goals and organisational needs. And it can be connected to Zoho CRM to ensure that all your call data is automatically synchronised and updated against the client records.
Key Features – Mobile and desktop app, power dialer, SMS, integration with WhatsApp business, and voice mail.
Pricing – The most basic plan starts at $20 per user per month.
G2 Ratings – 3.7 out of 5
8) Ozonetel
Ozonetel is a contact centre software with a focus on transforming customer experience throughout the buyer journey. It is also an efficient dialer that saves a lot of time on every outbound call. Ozonetel also has an auto-dialling feature that ensures that your agents spend less time dialling and more time convincing prospects about your solutions. It helps in improving your lead conversion ratio and decreases the stress of your associates.
Key Features – Predictive dialer, call recording, call scheduling, campaign tracking, and voicemail alerts.
Pricing – Contact the Ozonetel team for pricing details.
G2 Ratings – 4.6 out of 5
9) CallHippo
CallHippo is one of the most scalable and flexible phone dialers integrated with Zoho CRM. Besides automating calling workflows, the tool also comes with a dedicated dashboard that displays all the key call-related data for you to make informed decisions. Its power-dialer feature dials numbers automatically. This ensures that your agents can make more calls within the same time, which, in turn, increases the chances of a deal coming through.
Key Features – Gamification, click-to-dial, call forwarding, SMS, Webhook, call queueing, voicemail, call cascading, and gamification.
Pricing – The most basic plan starts at ₹1300 per user per month.
G2 Ratings – 4.3 out of 5
Check out our blog on Top 11 CallHippo Alternatives
10) CloudTalk
CloudTalk has the capability to transform every call into a more personalised experience for your customers. Besides calling automation, the platform gives your associates a better understanding of what works and what doesn’t when attempting to close a deal. Thanks to the integration with Zoho CRM, all your team’s activities are automatically recorded and logged into it. In other words, your associates need not manually fill in call details after every call, saving their precious time.
Key Features – Custom reporting, power dialer, call statistics, blacklist, campaign, call monitoring, and call recording.
Pricing – The most basic plan starts at $25 per user per month.
G2 Ratings – 4.3 out of 5
11) Ringcentral
Ringcentral is a feature-rich cloud-based dialer that offers one-touch calling from any phone or internet-enabled computer. It is also a unified communication platform. RingCentral integrates multiple communication tools such as text messaging, project management, telephony, and video calling into a single platform. It also offers integrations with a variety of CRMs and workflow tools, with Zoho being one of them. Together with Zoho, RingCentral ensures that there is a single source of truth for all customer communication data.
Key Features – SMS, IVR, SSO, call monitoring, analytics, call forwarding, call flip, call screening, and call park.
Pricing – The most basic plan starts at $20 per user per month.
G2 Ratings – 3.9 out of 5
12) Servetel
The last phone dialer on our list is Servetel which is a one-stop solution for businesses looking to connect and collaborate with their customers irrespective of location. You can also monitor the performance of your associates and check the outbound call campaign status from the personalised dashboard. Despite the frictionless integration with Zoho CRM, the tool is not known for its simplicity and has a steep learning curve.
Key Features: Call forwarding, call routing, IVR, missed call service, and toll-free number.
Pricing: Contact the Servetel team for pricing details.
G2 Ratings – 5 out of 5
Further Reading: Top 7 Alternatives To Zoiper
Conclusion
Whether you’re the owner of a small business or a large enterprise, the above cloud-based phone dialers integrated with Zoho can help you reach your sales goals within no time. By choosing the right solution for your business needs, you can ensure that your sales team has all the necessary tools they need to succeed.
A writer/business analyst, who enjoys expressing creativity through painting during leisure hours. Embracing the 'Workcation' philosophy, he seamlessly blends the craft of writing with the allure of exploring new destinations.