Expanding your business in Singapore requires a professional and scalable communication system. A virtual phone number allows businesses to establish a local presence without physical offices, offering cost-effective solutions for customer communication. Whether you’re a startup, multinational corporation, or remote entrepreneur, a virtual number ensures seamless connectivity, global reach, and operational flexibility.
In this guide, we’ll walk you through how to get a virtual number for business in Singapore, its benefits, and the best providers to consider.
Top Virtual Number Providers in Singapore
What is a Virtual Phone Number?
A virtual phone number is a cloud-based number that enables businesses to make and receive calls over the Internet. Unlike traditional landlines, it is not tied to a physical location, allowing companies to connect with customers and teams from anywhere.
Types of Virtual Numbers Available in Singapore
- Local Virtual Numbers – Singapore-based numbers with +65 country code, ideal for companies targeting local customers.
- Toll-Free Numbers – These are free for callers and are often used for customer support and inquiries.
- International Virtual Numbers – Enables global businesses to have a Singaporean presence without being physically there.
Benefits of a Virtual Number for Businesses
A virtual number provides businesses with several benefits including cost-effectiveness by allowing local presence without physical location, maintaining professional image by separating personal and business calls, easy call management with features like call forwarding and recording, access to analytics for marketing insights, and the ability to appear local in multiple regions with different virtual numbers, all while keeping personal contact information private.
1. Cost Savings
- Eliminates expensive international call charges.
- No need for physical phone lines or SIM cards.
- Affordable monthly plans compared to traditional telecom providers.
2. Global Accessibility
- Work from anywhere in the world using VoIP-enabled devices.
- Expand into Singapore’s market without setting up a physical office.
- Maintain professional customer interactions globally.
3. Advanced Call Management Features
- Call forwarding & routing ensure no missed calls.
- Voicemail-to-email & call recording improve efficiency.
- Interactive Voice Response (IVR) automates customer inquiries.
4. Scalability & Flexibility
- Easily add or remove numbers as your business grows.
- Supports remote teams & multiple departments.
- Integrates with CRM & customer support tools.
5. Enhanced Business Credibility
- Singapore-based numbers build trust with local customers.
- Toll-free numbers increase customer support accessibility.
- Custom business greetings enhance professionalism.
How to Get a Virtual Number in Singapore
1: Choose a Reliable Virtual Number Provider
Look for providers that offer:
- Competitive pricing & flexible plans.
- Advanced features like call forwarding, IVR, and analytics.
- Easy integration with existing business tools.
- High-quality customer support & reliability.
2: Select the Type of Virtual Number
Depending on your business needs, choose between:
- Local virtual numbers for Singapore-based customer engagement.
- Toll-free numbers to enhance customer service accessibility.
- International numbers for a global business presence.
3: Sign Up & Verify Your Business
- Register your business details with the provider.
- Some providers may require identity or business verification.
- Choose a plan that fits your budget and call volume.
4: Set Up Your VoIP System & Features
- Configure call forwarding, voicemail, and IVR.
- Integrate with CRM systems for customer data tracking.
- Set up multiple extensions for teams & departments.
5: Start Making & Receiving Calls
- Assign virtual numbers to your customer service, sales, and support teams.
- Use mobile apps, desktop software, or VoIP desk phones for calling.
- Analyze call reports to optimize business communication.
Conclusion
Getting a virtual number for your business in Singapore is an excellent way to enhance professional communication, reduce costs, and expand your reach. Whether you’re a startup, SME, or global enterprise, a virtual number ensures seamless connectivity, scalability, and customer engagement.
By choosing the right provider and leveraging advanced VoIP features, your business can establish a strong presence in Singapore and optimize communication for long-term growth.
Upgrade to FreJun Today and simplify your business communication with AI-powered virtual numbers!
Further Reading: Top 7 Microsoft Dynamics Calling Integrations for 2025: A Comprehensive Guide
Frequently Asked Questions (FAQs)
No, most providers offer local numbers without requiring a physical address.
Yes, virtual numbers work with VoIP apps on mobile phones, desktops, and VoIP desk phones.
Reputable providers offer encryption, call authentication, and fraud protection to ensure secure communications.
Yes, some providers support number porting to keep your existing business number.
Industries like e-commerce, customer support, remote businesses, and global enterprises benefit the most from virtual phone numbers.
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.