Cold calling isn’t dead — it’s just gone smarter. While email and chatbots scale outreach, cold calls still build the fastest trust. But for many sales teams, the real challenge isn’t making the call it’s managing the process. Traditional CRMs often lack built-in dialing tools, forcing reps to juggle tabs, log notes manually, and waste precious time between conversations.
That’s where calling CRMs like FreJun stand out. With features like one-click calling, auto-logging, recordings, and AI-driven insights, FreJun turns every cold call into a streamlined, trackable, and coachable interaction all within the CRM. In this blog, we break down the 9 best cold calling CRMs for 2025, with FreJun leading the pack in performance, simplicity, and speed.
Table of contents
Why Your CRM Must Support Calling
Most CRMs are built for tracking, not talking, a limitation that creates serious bottlenecks for sales teams, especially when it comes to cold calling. While these systems are great at managing contact details and deal stages, they often lack native calling features, making reps juggle between different apps to connect with leads. This fragmented workflow slows down outreach, causes missed follow-ups, and reduces overall efficiency. That’s where a cold calling CRM like FreJun stands out.
- Delays due to switching between dialers and CRMs
- Inconsistent call tracking
- Missed follow-ups
- No centralized conversation history
These pain points can lower lead engagement and team efficiency. An ideal calling CRM like FreJun ensures all communications happen in one place, fast, trackable, and intelligently.
How FreJun Streamlines Cold Calling
FreJun simplifies and enhances the entire cold calling process by offering features like one-click calling, automatic call logging, and AI-powered insights all within a single interface. With seamless CRM integrations and real-time dashboards, FreJun stands out as a powerful cold calling CRM, ensuring sales teams spend less time switching tools and more time engaging prospects effectively.
Key FreJun Features:
- Auto-dialing and follow-up automation: Schedule calls, set up intelligent sequences, and let FreJun automatically dial leads so your reps spend more time selling and less time clicking.
- Real-time AI transcription and call tagging: Every conversation is transcribed in real time and tagged with relevant keywords, making it easier to track topics, review interactions, and identify follow-up actions.
- Native CRM integration (Salesforce, Zoho, HubSpot, Freshworks): Sync call logs, notes, and recordings directly into your CRM, eliminating manual updates and ensuring no lead falls through the cracks.
- Cloud-ready for remote and hybrid teams: FreJun’s cloud infrastructure ensures crystal-clear calling and consistent performance, no matter where your team is located.
- Performance dashboards: Managers get real-time visibility into call outcomes, rep activity, and engagement patterns for better decision-making and coaching.
9 Best Cold Calling CRMs to Use in 2025
Here’s our curated list of cold calling CRMs that simplify outreach and increase conversions. These platforms become even more powerful when integrated with FreJun.
1. FreJun
FreJun is a dedicated cold calling CRM designed to streamline and automate outreach. It offers AI-driven insights, an auto-dialer, and native CRM integrations to boost productivity. Perfect for sales teams that need speed, accuracy, and real-time data, FreJun eliminates the need for external tools. Its intuitive interface makes cold calling smarter and more scalable.
Key Features:
- Auto-dialer with intelligent call scheduling to maximize call efficiency
Auto Dialer Software for Businesses
- Automatic call logging and detailed call transcription for accurate records
- AI-driven conversation insights and sentiment tagging to assess call quality
- Seamless integration with popular CRMs like Zoho, HubSpot, and Freshsales
- Real-time call monitoring and coaching tools to boost team performance
Call tracking & analytics for Managers
- Score agent performance based on conversation quality.
How to Improve Call Center Agent Performance – FreJun
- Customizable call scripts and templates to maintain messaging consistency
- Comprehensive analytics dashboard to track key metrics and sales outcomes
FreJun Dashboard – Customer Support
Pricing:
Standard: Begins at $14.49 per user, per month
Professional: Starts at $16.69 per user, per month
G2 Reviews: 4.9/5
2. Zoho CRM
Zoho CRM is a flexible platform known for its multi-channel communication and advanced automation. It’s ideal for teams that want to manage leads, automate follow-ups, and customize sales workflows. With telephony add-ons and robust analytics, it enhances cold calling efficiency when integrated with tools like FreJun.
- Multi-channel outreach via phone, email, and social media
- Workflow automation for lead nurturing
- Lead scoring for prioritizing calls
- Reports and dashboards for performance tracking
Pricing: Starts at $29 per user per month.
G2 Reviews: 4.4/5
3. Close CRM
Close CRM is built with inside sales teams in mind, offering built-in calling features, SMS automation, and powerful sales workflows. It reduces the need for third-party dialers by supporting native telephony. Close helps teams engage more leads and manage conversations from a single dashboard.
- Power dialer with one-click calling
- Native calling, SMS, and email integration
- Automatic call logging and tracking
- Real-time sales pipeline and activity visibility
Pricing: Starts from $35 per month
G2 Reviews: 4.7/5
4. Freshsales
Freshsales combines CRM features with built-in phone capabilities and AI-driven lead scoring. It enables sales reps to place, record, and track calls without leaving the platform. With smart automation and lead engagement tracking, it’s ideal for modern sales teams focused on conversions.
- Integrated telephony for in-app calling
- AI-based lead scoring to prioritize outreach
- Smart workflows and email sequences
- Analytics to monitor call outcomes and deal stages
Pricing: Starts at $38 per month
G2 Reviews: 4.5/5
5. Pipedrive
Pipedrive is known for its visual pipeline and simplicity. Though it doesn’t include built-in calling, it integrates well with FreJun and other dialers for voice outreach. It’s best for teams that want a clean interface with strong task and activity management for follow-ups.
- Visual sales pipeline with drag-and-drop simplicity
- Call tracking via third-party integrations like FreJun
- Activity reminders and scheduling
- Sales forecasting and goal tracking
Pricing: Starts at $49 per month
G2 Reviews: 4.3/5
6. Salesforce
Salesforce is an enterprise-grade CRM with unmatched customization. Though native calling is limited, integrations with platforms like FreJun bring powerful calling features to your workflow. It’s best for large teams needing scale, reporting depth, and tailored automations.
- Workflow automation for complex sales processes
- VoIP integrations with tools like FreJun
- AI-driven insights via Salesforce Einstein
- Real-time dashboards and customizable reports
Pricing: Check full details and compare plans
G2 Reviews: 4.4/5
7. Aircall
Aircall is a cloud-based phone system built for integration with CRMs. It works well with platforms like Salesforce, HubSpot, and Pipedrive, enabling seamless calling and data logging. It’s perfect for teams that need dedicated voice tools and coaching capabilities.
- Cloud-based telephony with HD voice calling
- CRM sync for automatic contact and call updates
- Live call monitoring and coaching features
- Call analytics for team performance tracking
Pricing: The basic plan starts at $30 per month.
G2 Rating: 4.3/5
8. Kixie
Kixie is a sales dialer designed to speed up outbound calling with automation and local presence dialing. It enhances cold calling performance by improving pickup rates and offering team coaching tools. Kixie works well when paired with CRMs like HubSpot or Salesforce.
- Power dialer with one-click and auto-dialing modes
- Local presence dialing to increase call answer rates
- Call coaching and whisper tools for managers
- Integrations with top CRMs and productivity tools
Pricing: Starts from $35 per month
G2 Reviews: 4.8/5
9. Outplay
Outplay is a multichannel sales engagement platform with strong cold calling support. It combines voice, email, LinkedIn, and SMS in one workflow. Outplay’s intelligent sequences and analytics help reps personalize outreach and track engagement in real time.
- Power dialer with call recordings and notes
- Voice + email + LinkedIn + SMS outreach in one view
- Engagement tracking for every channel
- Automated follow-ups and smart scheduling
Pricing: Starts from $39 per month
G2 Reviews: 4.5/5
Key Takeaways
Choosing the right cold calling CRM plays a critical role in transforming how sales teams engage with prospects. Instead of juggling between tools or relying on manual tracking, teams can use platforms like FreJun to streamline their outreach process from start to finish. These CRMs not only simplify dialing and follow-ups but also ensure every conversation is captured, organized, and actionable, leading to better engagement and stronger sales pipelines. When your calling workflow is smooth and intelligent, it frees up your team to focus on what matters most: building real connections.
- FreJun simplifies cold calling with features like one-click dialing, auto-logging, and AI-driven call summaries
- Integrated CRMs eliminate the chaos of scattered tools and help sales teams stay consistent with follow-ups
- A purpose-built cold calling platform improves team productivity, call quality, and overall lead engagement
Final Thoughts
In today’s fast-paced sales environment, a well-equipped cold calling CRM is more than just a convenience; it’s a necessity. From streamlining call workflows to ensuring every conversation is logged and analyzed, these tools help sales teams stay focused, efficient, and connected. While many CRMs offer calling features as an add-on, few are built with calling at their core. That’s where FreJun stands out, offering a purpose-built platform that simplifies cold outreach and brings clarity to every stage of the sales cycle.
Whether you’re part of a growing startup or a large enterprise team, integrating FreJun into your sales tech stack means fewer missed leads, faster follow-ups, and deeper insights into every interaction. With features like one-click dialing, AI-powered call summaries, and seamless CRM integration, FreJun empowers your team to make every call count. For businesses looking to elevate their outreach, choosing a CRM like FreJun isn’t just a smart move; it’s a strategic advantage.
Further Readings – Call Recording and Transcription: What JusCall Lacks That FreJun Offers
FAQs
Not at all. Most modern CRMs support direct integrations. FreJun offers one-click integrations with platforms like HubSpot, Zoho, and Salesforce.
Yes. Dashboards and analytics tools let you track metrics like call duration, connection rates, and outcomes. FreJun even includes agent scoring and coaching insights.
Set automated reminders or use CRMs with built-in task workflows. FreJun logs calls instantly and triggers follow-up nudges to avoid delays.
No. Many popular CRMs lack native calling. You’ll need to integrate solutions like FreJun for a complete experience.
Yes. Most calling CRMs support global dialing, but check for local compliance. FreJun supports international calls with automatic time zone detection.
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.