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According to FreJun’s Q1 2026 analysis, 88% of contact centers now use AI but only 25% have fully integrated it into daily workflows. This report maps the $7B call center AI market, $80B in projected labor cost savings, automation rates, and FCR benchmarks for AI-native platforms.
88% of Contact Centers Use AI in 2026: Call Center AI Report Read More »
India’s telecom cloud market is growing at a 30.8% CAGR from $2.018 billion in 2025 to $17.058 billion by 2033, while fewer than 30% of Indian SMBs have migrated from legacy calling systems. FreJun’s 2026 State of B2B Calling Research Report maps adoption benchmarks, performance metrics, and market forecasts for India through 2028.
30.8% CAGR: India Cloud Telephony Hits $17B by 2033 — B2B Calling Report 2026 Read More »
FreJun’s analysis of 500+ Indian recruitment teams in Q1 2026 reveals that recruiters using auto-dialers complete 3.1x more candidate calls per day than manual dialers, directly cutting average time-to-hire by up to 34% across mid-market staffing firms.
Auto-Dialer vs Manual Calling: 3x More Recruiter Calls 2026 Read More »
India’s telecom cloud market is growing at a 30.8% CAGR, reaching USD 2,018 million in 2025 and projected to hit USD 17,058.8 million by 2033, according to FreJun’s Q1 2026 analysis of 500+ Indian companies. This report documents adoption gaps, connect rate benchmarks, and the SMB opportunity in India’s fastest-growing cloud communications market.
India Telecom Cloud Grows 30.8% CAGR: FreJun 2026 Report Read More »