Subhash Kalluri

Customer Success Automation is no longer an optional business function in fact, it’s at the heart of modern growth strategies. Whether you’re a global enterprise, a startup scaling its Call automation tools, a mid-sized recruitment firm, or a growing e-commerce company, the need for streamlined and efficient customer interactions has never been greater. In today’s […]

The healthcare industry is undergoing a significant transformation. With the rapid shift toward patient-centered care, healthcare providers—whether large hospital networks, private clinics, or telehealth startups — are expected to deliver faster, more personalized, and seamless patient communication than ever before. Yet, many organizations struggle with outdated communication processes that increase administrative workload and reduce operational

In today’s customer-driven world, your contact center isn’t just a support hub—it’s the heart of your customer experience. Every interaction, whether it’s a simple query or a complex problem, directly shapes your customer’s perception of your brand. And in an age where competition is fierce and customer expectations are sky-high, simply guessing what’s working (and