Subhash Kalluri

In today’s customer-driven world, your contact center isn’t just a support hub—it’s the heart of your customer experience. Every interaction, whether it’s a simple query or a complex problem, directly shapes your customer’s perception of your brand. And in an age where competition is fierce and customer expectations are sky-high, simply guessing what’s working (and […]

Your call center agents are on the front lines. They’re the ones answering customer questions, solving problems, and representing your brand every time they pick up the phone. And in a time where 90% of customers say customer service is a key factor in their loyalty to a brand, agent performance isn’t just important—it’s make

Delivering excellent customer service is no longer a luxury – it’s an absolute necessity. In today’s hyper-competitive market, the way you treat your customers directly impacts whether they stay loyal or move on to a competitor. In today’s competitive marketplace, delivering exceptional customer service is not just a differentiator—it’s a necessity. Customers have more choices

Sales isn’t just about cold calls, pitches, and closing deals anymore. In today’s fast-paced business world, the sales environment is more complex and highly competitive. With access to endless information, prospects are more informed than ever, and their expectations continue to rise. As a result, businesses must equip their sales teams with more than just

Cold calling remains one of the most powerful sales techniques despite the rise of digital marketing. While some believe that cold calling is outdated, research proves otherwise. Businesses that actively use cold calling in their sales strategy tend to outperform those that rely solely on inbound marketing. According to a study by the RAIN Group,

In today’s hyper-competitive sales landscape, time is everything. Sales reps often juggle multiple prospects, follow-ups, and updates—making it easy to lose track of conversations, miss follow-ups, or spend hours logging calls and updating CRM records. That’s where seamless tools like Pipedrive sales tracking come in. By integrating Pipedrive sales tracking with FreJun’s AI-powered call automation,

In today’s competitive business environment, sales and support teams are under constant pressure to do more in less time. They need to generate leads faster, close deals quicker, and deliver exceptional customer experiences—all while managing an ever-growing list of administrative tasks. However, manual calling processes, data entry, and follow-up scheduling often lead to inefficiencies, human

In the high-stakes world of modern sales, staying ahead of the competition requires more than just a great product or service. It demands speed, efficiency, and meaningful customer engagement at every stage of the pipeline. Yet, many sales teams find themselves bogged down by disconnected tools, manual processes, and missed follow-ups—issues that can severely limit

The real estate market is fast-paced and highly competitive. As an agent, you may spend a significant amount of time and money generating leads, but what truly determines success is how well you follow up with them. Lead generation is just the beginning—nurturing those leads through timely, personalized, and consistent follow-up is where deals are

In today’s hyper-competitive business landscape, customer expectations are higher than ever. Whether it’s a sales interaction or a customer support call, businesses are under pressure to deliver seamless, personalized, and prompt experiences. But here’s the catch—many organizations still struggle with disjointed tools and time-consuming manual processes that slow down their teams and compromise customer relationships.