Subhash Kalluri

Businesses today are constantly looking for ways to improve customer service, reduce costs, and streamline operations. One of the most transformative shifts in customer communication AI Voice Bots vs. Human Agents. These bots use artificial intelligence and natural language processing (NLP) to engage with customers through voice conversations. They are becoming an integral part of …

AI Voice Bots vs. Human Agents: 9 Key Differences You Should Know Read More »

In today’s fast-paced business environment, sales teams are under increasing pressure to connect with more prospects, close deals faster, and deliver a seamless customer experience. Whether you are an enterprise with complex sales cycles, a startup striving to scale quickly, a mid-sized business looking for operational efficiency, an e-commerce brand aiming to improve customer communication, …

11 Innovative Ways to Optimize Call Automation for Sales Read More »

Today’s customers expect quick, seamless, and personalized support—regardless of industry or company size. From global enterprises handling thousands of daily support queries to startups with lean teams, every business must deliver consistent customer service to stay competitive. One proven solution is call automation, which helps businesses deliver high-quality customer experiences, reduce operational costs, and scale …

7 Essential Strategies to Enhance Call Automation for Customer Support Read More »

The real estate landscape has changed dramatically in recent years. Buyers, sellers, and renters are more informed, more impatient, and less willing to tolerate delays. Success in real estate depends on how quickly and efficiently you engage with leads and clients. Whether you run a global enterprise, a startup brokerage, or a mid-sized firm, responsiveness …

Call Automation for Real Estate: How to Boost Lead Conversion & Streamline Client Communication Read More »

Customer success is no longer an optional business function in fact, it’s at the heart of modern growth strategies. Whether you’re a global enterprise, a startup scaling its Call automation tools, a mid-sized recruitment firm, or a growing e-commerce company, the need for streamlined and efficient customer interactions has never been greater. In today’s fast-paced …

Top 7 Call Automation Tools for Customer Success You Should Try Read More »

The healthcare industry is undergoing a significant transformation. With the rapid shift toward patient-centered care, healthcare providers—whether large hospital networks, private clinics, or telehealth startups—are expected to deliver faster, more personalized, and seamless patient communication than ever before. Yet, many organizations struggle with outdated communication processes that increase administrative workload and reduce operational efficiency. In …

Call Automation for Healthcare: How to Enhance Patient Engagement & Reduce Administrative Burden Read More »

In today’s hyper-competitive market, having a strong sales pipeline is not just an advantage—it’s a necessity. Without it, your sales team is left shooting in the dark, chasing leads without direction or strategy. If you’re tired of seeing inconsistent results, missed opportunities, and unpredictable revenue streams, it’s time to focus on building and managing a …

How to Build a Strong Sales Pipeline to Boost Conversions Read More »

In today’s highly competitive business environment, understanding your customer’s needs, pain points, and motivations has never been more critical. Businesses across industries are constantly engaging with prospects and customers through calls, chats, emails, and meetings. Yet, most companies are missing out on valuable insights hidden in these everyday interactions. Every conversation is packed with clues …

Moment Analysis: How to Identify Key Sales & Customer Service Insights Read More »

Cold calling has often been labeled as outdated or ineffective in today’s world of modern digital sales. With emails, social media outreach, and chatbots taking center stage, many people are quick to dismiss cold calling as a thing of the past. But here’s the truth: cold calling is far from dead.It’s still one of the …

How to Make 100 Cold Calls a Day Efficiently (With Practical Tips) Read More »

In today’s customer-driven world, your contact center isn’t just a support hub—it’s the heart of your customer experience. Every interaction, whether it’s a simple query or a complex problem, directly shapes your customer’s perception of your brand. And in an age where competition is fierce and customer expectations are sky-high, simply guessing what’s working (and …

Contact Center Analytics: Key Metrics to Track Read More »