Introduction:
Voice over Internet Protocol (VoIP) revolutionized telecommunications, providing affordable and adaptable communication options for both businesses and individuals. In Bangladesh, VoIP technology adoption has surged, especially among businesses, keeping pace with worldwide trends. To guide you through the myriad of choices, we’ve curated a list of the top 9 VoIP service provider in Bangladesh. These providers deliver a wealth of features and meet a variety of customer requirements. Selection criteria included service excellence, customer contentment, and innovation.
1. FreJun
One of the largest VoIP service provider in Bangladesh, FreJun, has a strong network infrastructure with multiple international POPs (Points of Presence). They offer a wide range of services, including VoIP call termination, hosted PBX, SIP trunking, and more. With a dedicated 24/7 support team and a strong focus on reliability, FreJun is a top choice for businesses seeking a seamless communication experience.
Their commitment to innovation is evident in their continuous upgrades to network equipment and software, ensuring that their clients receive the best possible service. FreJun’s solutions are designed to be scalable, allowing businesses to expand their communication systems as their needs evolve. The company also places a high emphasis on security, implementing robust measures to protect their clients’ data and privacy.
Key features: Wide Range of Services, Strong Network Infrastructure, 24/7 Dedicated Support Team, Continuous Innovation, Scalability, Emphasis on Security.
Pricing: Standard: Begins at $14.49 per user, per month.
Professional: Starts at $16.69 per user, per month.
G2 Review: 4.9 out of 5
2. Amber IT
Amber IT boasts a wealth of experience serving sectors like banking, insurance, and healthcare, where security and reliability are crucial. Their dedication to excellence shines through their customer service, with a team of specialists ready to swiftly resolve any concerns. Additionally, they provide tailored solutions to cater to the distinct requirements of each enterprise, enabling clients to fully leverage the advantages of VoIP technology they serve as a leading VoIP service provider.
Key features: High-Quality and Secure Communication Solutions, Industry Experience, Customer Service Excellence, Customized Solutions, and State-of-the-Art Infrastructure.
Pricing: Contact the Amber IT team for pricing details.
G2 Review: not rated
3. ICC Communication
ICC Communication is a leading ISP and VoIP service provider in Bangladesh, offering exceptional services since 2008. They provide a wide range of VoIP services, including SIP trunking, IP-PBX solutions, and hosted call centers, all at competitive rates. Their strong commitment to customer satisfaction has made them a preferred choice for many businesses in the country.
Backed by a reliable network with excellent uptime, ICC Communication minimizes the chances of communication disruptions. In addition, they provide comprehensive training and support to guarantee that clients can maximize the benefits of their VoIP systems. Their commitment to delivering value has garnered a devoted customer base and a reputation for excellence.
Key features: Wide Range of VoIP Services, Competitive Rates, Commitment to Customer Satisfaction, Reliable Network with Excellent Uptime, Extensive Training and Support, Reputation for Quality
Pricing: Starter ৳1000/month
G2 Review: not rated
4. MetroNet Bangladesh Limited
MetroNet, established in 2001, is a leading telecommunications company in Bangladesh that provides high-speed internet and acts as a leading VoIP service provider. The company’s corporate VoIP solutions include IP telephony, IP-based video conferencing, and voice and video call services. MetroNet prioritizes offering cost-effective communication solutions, making it a popular choice for businesses of all sizes.
MetroNet’s VoIP services are designed to be user-friendly, with intuitive interfaces and easy-to-use features. Additionally, they provide a range of packages to suit various budgets and needs, making VoIP services accessible to a wider audience. The company’s dedication to innovation is evident through its investment in the latest technologies to improve the quality and reliability of its services.
Key features: High-Speed Internet and VoIP Services, Corporate VoIP Solutions, Cost-Effective Communication Solutions, User-Friendly Interfaces and Features, Variety of Packages, Dedication to Innovation.
Pricing: Contact the MetroNet team for pricing details.
G2 Review: not rated
5. Link3 Technologies
Link3 Technologies has established itself as a leading VoIP service provider in Bangladesh, known for its customer-centric approach and innovative offerings. The company’s VoIP services encompass IP telephony, contact center solutions, and video conferencing. Through consistent delivery of high-quality services and exceptional customer support, Link3 has secured a strong position in the market and built a loyal customer base.
The company’s dedication to customer satisfaction is reflected in its responsive support team and customized solutions that cater to the specific needs of each client. Link3 Technologies prioritizes security by implementing sophisticated encryption and authentication protocols to protect communications. Their commitment to staying ahead of the curve with new features and services keeps them at the forefront of the VoIP industry.
Key features: Comprehensive VoIP Services, Customer-Centric Approach, Exceptional Customer Support, High Priority on Security, Innovation, and New Features.
Pricing: The basic plan starts from BDT 800.
G2 Review: not rated
6. AKNET
AKNET provides a variety of services including business IP telephony, SIP trunking, and call center solutions, serving a wide range of clients from small enterprises to large corporations. The company is renowned for its high-quality services and exceptional customer support.
Their specialists collaborate closely with clients to identify communication issues and develop systems that enhance efficiency and productivity. AKNET’s commitment to excellence and customer satisfaction has established its reputation in the VoIP industry.
Key features: Wide Range of VoIP Services, Diverse Clientele, Proven Track Record, Comprehensive Approach, Expert Team, Dedication to Quality and Customer Service.
Pricing: Contact the AKNET team for pricing details.
G2 Review: not rated
7. BTCL
BTCL (Bangladesh Telecommunications Company Limited) is a prominent telecom company in Bangladesh, offering a range of services including landline phones and internet connectivity. While BTCL provides VoIP services, its status as a premier provider of international calls may not be well-known. Nonetheless, BTCL likely includes international calling options in its array of services. Individuals and businesses considering BTCL’s VoIP services for international calls should explore its website, reach out to customer service for comprehensive details, and evaluate its plans against other providers to guarantee competitive pricing and dependable service.
Key features: Extensive Service Portfolio, National Coverage, VoIP Technology, Customer Support
Pricing: Contact the BTCL team for pricing details.
G2 Review: not rated
8. Agni Systems Limited
Agni Systems Limited, a leading ISP and VoIP service provider, has been serving customers in Bangladesh since 1995. Their VoIP offerings include IP telephony, video conferencing, and hosted call center solutions. Agni Systems Limited is known for its commitment to providing high-quality services, competitive pricing, and prompt customer support, ensuring a satisfying experience for its clients.
With extensive experience in the industry, Agni Systems Limited offers insights and recommendations that help businesses optimize their communication strategies.. Their dedication to excellence has solidified their position as a top VoIP provider in Bangladesh.
Key features: Comprehensive VoIP Offerings, Commitment to High-Quality Services, Competitive Pricing, Prompt Customer Support, Industry Experience and Insights, Emphasis on Research and Development.
Pricing: Contact the Agni Systems Limited team for pricing details.
G2 Review: not rated
9. Triangle Services Limited
Triangle Services Limited is a rapidly growing VoIP service provider in Bangladesh. Renowned for their innovative solutions and dedication to diverse customer needs, Triangle Services Limited offers IP telephony, SIP trunking, and call center solutions, establishing itself as an all-encompassing business resource. Prioritizing reliability and affordability, it has gained nationwide popularity. Its advanced features and dedication to cost-effective VoIP solutions have secured its position as a leading provider in Bangladesh.
The company’s rapid growth can be attributed to its focus on customer needs and its ability to adapt to the changing market. Triangle Services Limited offers a range of advanced features, such as virtual numbers and cloud-based management, providing businesses with the flexibility and scalability they need. Their commitment to providing cost-effective and efficient VoIP solutions has earned them a place among the top providers in Bangladesh.
Key features: Innovative Solutions, Comprehensive Communication Services, Emphasis on Reliability and Affordability, Advanced Features, Focus on Customer Needs, and Cost-Effective Solutions.
Pricing: The basic plan starts from 1299 Tk/month.
G2 Review: not rated
Conclusion:
The rise of VoIP technology in Bangladesh has resulted in a plethora of service providers, complicating the selection process. Identifying the top nine VoIP providers in Bangladesh highlights those committed to providing excellent, secure, and reliable communication solutions. To benefit from a VoIP service provider for your business, assess your communication needs, compare providers, and choose wisely for improved communication, productivity, and cost savings.
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Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.