Top 13 Enterprise Calling Solutions in UAE in 2025

The UAE’s business landscape is rapidly evolving, and with it, the need for robust enterprise-calling solutions is becoming more critical than ever. Effective communication is the backbone of any successful organization, and having a reliable, secure, and scalable calling solution can significantly enhance business operations. The right enterprise calling platform ensures seamless collaboration, efficient customer service, and optimized internal workflows.

With the introduction of AI-powered analytics, cloud-based communication, and integrated CRM tools, businesses now have access to innovative solutions that make communication smoother and more productive. Choosing the right service provider can be a daunting task, considering the vast array of options available. To simplify your decision-making, we have compiled an in-depth analysis of the top 13 enterprise calling solutions in the UAE for 2025. This comprehensive guide will help you understand each provider’s unique offerings, allowing you to choose the best fit for your business.

Top 13 Enterprise Calling Solutions in UAE in 2025

1. FreJun: The Smart Calling Solution for UAE Businesses

FreJun is a cutting-edge cloud-based calling platform designed to meet the specific needs of businesses operating in the UAE. With a focus on secure, compliant, and feature-rich communication, FreJun ensures seamless integration with other business tools, making it an indispensable solution for enterprises.

Key Features:

• UAE-Specific Features: Designed to comply with local telecommunication regulations and optimized for UAE-based businesses.
• Seamless Integration: Easily integrates with CRM platforms like Salesforce and HubSpot to streamline workflows and enhance customer engagement.

Learn more about FreJun’s CRM/ATS integration.

• Advanced Analytics: Provides real-time call monitoring, insights, and detailed reporting to help businesses make data-driven decisions.

Access FreJun’s call analytics tools.

• Call Recording & Monitoring: Features such as live listening and AI-based call analysis ensure quality control and compliance.
• Scalability: Suitable for startups, SMEs, and large enterprises looking to expand their communication capabilities.
• Virtual Numbers: Obtain local or toll-free numbers to maintain a professional presence in Dubai.

Why Is A Virtual Number Beneficial For Your Business?

With its state-of-the-art features, FreJun offers a powerful and flexible solution that enhances communication efficiency and helps businesses in the UAE stay ahead in a competitive market.

Pricing:  Standard: Begins at $14.49 per user, per month.

              Professional: Starts at $16.69 per user, per month.

G2 Rating: 4.9/5 (Read Reviews)

2. Cisco Webex Calling

Cisco Webex Calling is a globally recognized communication solution known for its superior security, reliability, and seamless collaboration tools. It is widely used by enterprises that require a comprehensive and scalable calling platform.

Key Features:

• Enterprise-grade Security: With end-to-end encryption and multi-layer authentication, Cisco Webex ensures secure communication for businesses handling sensitive data.
• Unified Communication: Provides seamless integration with Cisco Webex Meetings, enabling video conferencing and real-time collaboration.
• Scalable Infrastructure: The cloud-based platform allows businesses to expand operations without additional hardware investments.

Cisco Webex Calling is an ideal choice for enterprises looking for a highly secure, scalable, and well-integrated calling solution.

Pricing: The basic plan starts at  $15.30/user/month.

G2 Rating: 4.5/5

3. Microsoft Teams Phone

Microsoft Teams Phone is an excellent choice for businesses that are already using the Microsoft 365 suite. It transforms the traditional phone system into an integrated communication platform, enhancing efficiency and collaboration.

Key Features:

• Auto Attendant & Call Queue: Ensures calls are directed to the right department, improving customer experience and internal workflows.
• Cloud Voicemail: Employees can access their voicemails from anywhere, promoting remote work flexibility.
• Security & Compliance: Offers end-to-end encryption, ensuring confidential business communications remain secure.

Microsoft Teams Phone is a powerful addition to any business using Microsoft tools, offering a smooth and integrated calling experience.

Pricing: Microsoft Teams Essentials, costs $4 per user per month.

G2 Rating: 4.3/5

4. Avaya Cloud Office

Avaya Cloud Office is an all-in-one cloud communication platform designed for businesses looking to streamline their communication processes. It integrates various tools, including voice, messaging, video conferencing, and file sharing, into a single platform.

Key Features:

• Customizable Solutions: Designed for businesses of all sizes with flexible pricing plans.
• Seamless Integration: Works well with Google Workspace, Salesforce, and Microsoft tools.
• Mobile-Friendly Interface: Supports remote work and mobile communication.

Avaya Cloud Office offers a reliable and easy-to-use communication solution, ideal for businesses looking for an all-in-one platform.

Pricing: Visit the company website for the details.

G2 Rating: 4.1/5

5. RingCentral MVP

RingCentral is a robust communication tool with a subscription-based model, perfect for enterprises looking for seamless international calling solutions. It offers an all-in-one communication platform that includes voice, video, and messaging. 

Key Features:

• High-quality voice and video calls.
• Flexible international plans with competitive rates.
• Integrated messaging and video conferencing features.
• Scalable solutions for businesses of all sizes.

Pricing: The basic plan for calling is $30/user/month 

G2 Rating: 4/5

6. 8X8

8×8 offers an all-in-one communication platform that integrates voice, video, and messaging into a seamless experience. This unified approach ensures that enterprises can communicate effortlessly, irrespective of the mode of communication. 8×8 relaunched itself as a VoIP service provider under the name Netergy Networks. The company changed its name back to 8×8 in July 2001.8×8 began trading on the Nasdaq SmallCap Market on 26 July 2002. The company’s stock was listed on the New York Stock Exchange for a time before switching back to Nasdaq in November 2022.

In 2003, the company launched a videophone service. In July 2007, after startup SunRocket was liquidated, 8×8 entered an agreement to accept 200,000 of its customers.

Key Features:

• Unlimited international calling plans to select destinations.
• Cloud-based telephony for enhanced flexibility.
• Comprehensive analytics and reporting tools.
• High-definition video conferencing and team chat features.

Pricing: The basic plan starts at 24$ per month.

G2 Rating: 4/5

7. Zoom Phone

Known for its video conferencing capabilities, Zoom also offers a robust calling feature for international communication. It’s an excellent choice for professionals seeking an all-in-one communication solution. Zoom Phone includes traditional PBX features that enable employees to talk and interact in new ways to keep businesses moving. Provision and manage users and intelligently monitor business interactions with an easy-to-use centralized administration portal.

Key Features:

• Cloud PBX system for modern communication needs.
• Flexible calling plans tailored for businesses and individuals.
• Multi-device compatibility ensures accessibility from anywhere.
• Seamless integration with Zoom Meetings for a unified experience.

Pricing: The basic plan starts at $10 per user, per month

G2 Rating: 4.5/5

8. Mitel MiCloud Connect

Mitel is a trusted name in business communication, offering subscription-based services tailored to various industries. Its cloud-based solutions ensure reliable and cost-effective international calling. Mitel Networks Corporation is a Canadian telecommunications company. The company previously produced TDM PBX systems and applications, but after a change in ownership in 2001, now focuses almost entirely on Voice-over-IP (VoIP), unified communications, collaboration and contact centre products. Mitel Networks Corporation is a Canadian telecommunications company. The company previously produced TDM PBX systems and applications, but after a change in ownership in 2001, now focuses almost entirely on Voice-over-IP (VoIP), unified communications, collaboration and contact centre products. 

Key Features:

• Cloud telephony with auto-attendant and call routing.
• High-quality voice and video features.
• Scalable plans for businesses of all sizes.
• Advanced analytics to monitor call performance.

Pricing: Essentials ($20.99 per user/month).

G2 Rating: 3.8/5

9. Google Voice for Business

Google Voice provides a cost-effective way to make international calls to Dubai. While initially popular in the US, it’s now a go-to solution for global communication. Its integration with Google’s ecosystem makes it a convenient option for users already familiar with their suite of services. Google Voice is a telephone service that provides a U.S. phone number to Google Account customers in the U.S. and Google Workspace (G Suite by October 2020) customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the contiguous United States.

Key Features:

• Competitive international rates for calls.
• Call forwarding options for seamless connectivity.
• Voicemail transcription for enhanced accessibility.
• User-friendly interface integrated with other Google products.

Pricing: $30 per user/month Includes all Standard Plan features plus unlimited international location.

G2 Rating: 4.1/5

10. Vonage Business Communications

Vonage focuses on affordable international calls, providing an excellent option for Dubai communication. It is particularly suitable for those seeking a balance between cost-efficiency and premium features. Vonage is a leading provider of communications services connecting individuals through cloud-connected devices worldwide. Key Features:

• Low international call rates for various destinations.
• Free app-to-app calls and messaging.
• Video calling and messaging features for enhanced communication.
• Seamless integration with existing mobile systems.

Pricing:  Basic calls at  € 0.0127/minute

G2 Rating: 4.3/5

11. Etisalat Business Edge

As the leading telecommunications provider in the UAE, Etisalat Enterprise Solutions stands out for its extensive communication suite tailored to meet the diverse needs of large enterprises. Over the years, Etisalat has built a strong reputation for reliability, placing a significant emphasis on not only the robustness but also the comprehensiveness of its offerings. Moreover, by leveraging Etisalat’s robust infrastructure, integrated solutions, and comprehensive support, UAE enterprises can achieve enhanced productivity and seamless communication. Consequently, businesses are empowered to streamline their operations and optimize performance across various sectors.

Key Features:

• Advanced Connectivity Solutions: Provides cutting-edge services such as 5G for Business, Unified Communications, and Global Services to ensure reliable and agile networks.
• Cloud Services: Offers both private and public cloud solutions, including partnerships with major providers like Microsoft Azure, AWS, and Oracle Cloud, facilitating seamless cloud adoption and management.
• Digital Transformation Support: Assists businesses in their digital journeys by providing advanced technologies and end-to-end solutions tailored to various industries.
• Managed Services: Delivers turnkey managed services designed to support transformations that go beyond technology, encapsulating the long-term vision of organizations.
• Integration with Microsoft Services: Introduces solutions like Microsoft Direct Routing, enabling seamless integration of telephony services with Microsoft Teams for unified communication platforms.

These features underscore e&’s commitment to delivering comprehensive enterprise solutions that cater to the evolving needs of businesses.

Pricing: Contact the Etisalat Misr team for pricing details.

G2 Rating: NA

12. Du Business Talk

Du Business provides a solid foundation with its robust network infrastructure, ensuring high-speed and reliable connectivity. This reliability is, in fact, critical for large enterprises, where consistent communication is essential. Furthermore, Du’s extensive network is specifically designed to handle the high data and voice traffic of large organizations, providing seamless communication without disruptions. As a result, businesses can rely on Du’s infrastructure to maintain uninterrupted operations and effective communication.

Key Features

• Business Mobile Plans: Du provides flexible postpaid and prepaid mobile plans designed for businesses, offering a combination of minutes, SMS, and data to simplify communication needs.
• Enterprise Plus: A comprehensive solution combining high-speed broadband (up to 2Gbps), advanced security features, and SD-WAN technology to enhance connectivity, security, and network performance for businesses.
• Managed Services: Du offers managed services including IP VPN, Ethernet, WiFi, and VSAT, providing businesses with reliable and secure connectivity solutions.
• Digital Transformation Solutions: Du supports businesses in their digital transformation journey by offering services in digital infrastructure, digital trust (cybersecurity), and digital innovation, including IoT and AI solutions.
• Collaboration Tools: Services such as Unified Communications, Managed Video as a Service, and Global Audio Conferencing facilitate seamless collaboration within and across organizations.
• Broadcast Services: Du provides over-the-top video platforms, media asset management, and satellite video platforms to support media and broadcasting needs.

These features highlight Du Business’s commitment to delivering comprehensive and innovative solutions that cater to the evolving needs of businesses in the UAE.

Pricing: Starting at AED 52.5 per month for a Monthly Pack for Prepaid & Postpaid

G2 Review: NA

13. GoTo Connect

GoToConnect is a robust platform that combines voice, video, and messaging into a single subscription service. It’s ideal for businesses seeking a reliable communication solution.GoTo Connect is a cloud-based phone system and meeting solution for businesses. It offers customizable phone features, video conferencing, team chat, and contact centre functionality. GoTo Connect is accessible from any device, including desktops, mobile devices, and web browsers. 

Key Features:

• Unlimited calling plans to international destinations.
• High-definition video conferencing capabilities.
• Seamless integration with popular collaboration tools.
• Customizable call workflows for efficient communication.

Pricing: The basic plan starts at $26 per month

G2 Rating: 4.4/5

Final Thoughts

Selecting the right enterprise calling solution is a critical decision for any business, as it impacts internal operations, customer service, and overall efficiency. The solutions listed above cater to a variety of business needs, from AI-driven analytics and seamless CRM integration to enhanced security features and cloud-based scalability.

Businesses operating in the UAE must consider several factors when choosing their enterprise calling solution, including security, compliance with local regulations, ease of integration with existing business tools, and the ability to scale as the company grows. Cloud-based solutions and AI-powered analytics are transforming the way enterprises handle communication, offering new efficiencies and data-driven insights that can improve customer interactions and internal operations.

Furthermore, as hybrid and remote work models continue to rise, selecting a platform that offers seamless connectivity across multiple devices and locations is crucial. Unified communication platforms that integrate voice, video, messaging, and collaboration tools are becoming the gold standard for enterprises aiming to enhance productivity and streamline workflows.

The future of enterprise communication in the UAE will continue to evolve, with an increasing emphasis on AI-driven automation, predictive analytics, and enhanced security measures. Companies that invest in the right calling solution today will be better positioned to adapt to future changes, ensuring smooth and effective communication for years to come.

Ultimately, whether you are a small business looking for a cost-effective calling solution or a large enterprise requiring a robust, secure, and scalable communication platform, this list provides a comprehensive overview of the best options available. By carefully evaluating the features and benefits of each solution, businesses can make informed decisions that align with their strategic goals and operational requirements.

Further Reading: Top 11 UAE Calling Service Providers for Large Enterprises