Top 9 Cloud Telephony Companies in UAE in 2025

Cloud telephony eliminates the need for traditional phone infrastructure by leveraging the power of the internet, allowing businesses to manage calls seamlessly through virtual systems. Whether it’s for customer support, sales, or internal collaboration, companies of all sizes benefit from its advanced features such as AI-powered analytics, CRM integration, call automation, and remote accessibility.

The UAE, a growing global business hub, has seen a surge in cloud telephony adoption due to its flexibility, cost savings, and enhanced communication capabilities. Choosing the right provider is essential to ensuring seamless operations, and with numerous options available, finding the best fit can be overwhelming.

To simplify this process, we’ve compiled a list of the Top 9 Cloud Telephony Companies in UAE in 2025—each offering unique features tailored to different business needs. Let’s dive into the leading providers shaping the future of business communication in the UAE.

Top 9 Cloud Telephony Companies in UAE in 2025

1. FreJun: The AI-Powered Cloud Telephony Solution

FreJun is redefining affordable communication with its cutting-edge technology and user-friendly features. Designed to streamline both personal and professional calls, FreJun ensures superior voice quality, reliability, and affordability.

Key Features:

• Virtual Numbers: Obtain local or toll-free numbers to maintain a professional presence in Dubai.

Why Is A Virtual Number Beneficial For Your Business?

• AI-Powered Insights: Leverages artificial intelligence for call transcription, tracking, and actionable analytics.

Understand FreJun’s AI-powered capabilities here.

• Seamless Integration: Compatible with CRM platforms like Salesforce and HubSpot for professional use.

Learn more about FreJun’s CRM/ATS integration.

• Secure Communication: Ensures data protection with industry-standard encryption.
• Call Scheduling and Reminders: Plan and organize calls effortlessly to ensure timely communication.
• Customisable Call Workflows: Tailor workflows for efficient call routing and automated responses.
• Detailed Analytics and Reports: Access performance metrics to improve communication strategies.

Access FreJun’s call analytics tools.

• Scalability: Perfect for businesses of all sizes, from startups to large enterprises.
• Multi-language Transcription: Supports diverse communication needs across different regions.
• Call Barge and Whisper Features: Supervisors can intervene or provide guidance during calls in real time.

Pricing:  Standard: Begins at $14.49 per user, per month.

              Professional: Starts at $16.69 per user, per month.

G2 Rating: 4.9/5 (Read Reviews)

2. Avaya

Avaya is a well-known enterprise-grade cloud communication provider with scalable solutions for businesses of all sizes. It is an all-in-one cloud communication platform designed for businesses looking to streamline their communication processes. It integrates various tools, including voice, messaging, video conferencing, and file sharing, into a single platform.

Key Features:

• Robust Security Features: Adheres to strict compliance standards.
• AI-Based Call Routing: Efficiently manages high call volumes.
• Multi-Device Compatibility: Supports seamless communication across devices.
• Integration with Business Tools: Connects with CRM and collaboration platforms.

Pricing: Visit the company website for the details.

G2 Rating: 4.1/5

3. Cisco Webex Calling

Cisco Webex Calling is designed for businesses that demand reliability and advanced features in their communication tools. It’s a paid subscription service tailored for professional environments. Webex by Cisco is an American company that develops and sells web conferencing, videoconferencing and contact centres as service applications. It was founded as WebEx in 1995 and acquired by Cisco Systems in May 2007. Its headquarters are in San Jose, California.

Its software products include Webex App, Webex Suite, Webex Meetings, Webex Messaging, Webex Calling, Webex Contact Center, and Webex Devices. All Webex products are part of the Cisco Systems collaboration portfolio

Key Features:

• Enterprise-grade calling features with HD voice quality.
• Integration with Cisco’s Webex suite for seamless collaboration.
• Advanced security measures for safe communication.
• Scalable plans are suitable for small businesses to large enterprises.

Pricing: The basic plan starts at  $15.30/user/month.

G2 Rating: 4.5/5

4. RingCentral

RingCentral is a robust communication tool with a subscription-based model, perfect for enterprises looking for seamless international calling solutions. It offers an all-in-one communication platform that includes voice, video, and messaging.RingCentral’s integrated platform allows for compatibility throughout its product lines. 

Key Features:

• High-quality voice and video calls.
• Flexible international plans with competitive rates.
• Integrated messaging and video conferencing features.
• Scalable solutions for businesses of all sizes.

Pricing: The basic plan for calling is $30/user/month 

G2 Rating: 4/5

5. 8×8

8×8 offers an all-in-one communication platform that integrates voice, video, and messaging into a seamless experience. This unified approach ensures that enterprises can communicate effortlessly, irrespective of the mode of communication

Key Features:

• Unlimited international calling plans to select destinations.
• Cloud-based telephony for enhanced flexibility.
• Comprehensive analytics and reporting tools.
• High-definition video conferencing and team chat features.

Pricing: The basic plan starts at 24$ per month.

G2 Rating: 4/5

6. Microsoft Teams Phone

Microsoft Teams offers a comprehensive calling plan as part of its broader collaboration suite. This option is ideal for businesses already using Microsoft products. 

Key Features:

• Unified communication platform combining chat, voice, and video.
• Affordable subscription plans tailored for enterprises.
• Integration with Microsoft 365 for seamless workflow management.
• Advanced features like call recording and voicemail transcription.

Pricing: Microsoft Teams Essentials, costs $4 per user per month.

G2 Rating: 4.3/5

7. Zoom Phone

Known for its video conferencing capabilities, Zoom also offers a robust calling feature for international communication. It’s an excellent choice for professionals seeking an all-in-one communication solution.

Key Features:

• Cloud PBX system for modern communication needs.
• Flexible calling plans tailored for businesses and individuals.
• Multi-device compatibility ensures accessibility from anywhere.
• Seamless integration with Zoom Meetings for a unified experience.

Pricing: The basic plan starts at $10 per user, per month

G2 Rating: 4.5/5

8. Vonage

Vonage focuses on affordable international calls, providing an excellent option for Dubai communication. It is particularly suitable for those seeking a balance between cost-efficiency and premium features. Vonage is a leading provider of communications services connecting individuals through cloud-connected devices worldwide.

Key Features:

• Low international call rates for various destinations.
• Free app-to-app calls and messaging.
• Video calling and messaging features for enhanced communication.
• Seamless integration with existing mobile systems.

Pricing:  Basic calls at  € 0.0127/minute

G2 Rating: 4.3/5

9. Mitel

Mitel is a trusted name in business communication, offering subscription-based services tailored to various industries. Its cloud-based solutions ensure reliable and cost-effective international calling. Mitel Networks Corporation is a Canadian telecommunications company. 

Key Features:

• Cloud telephony with auto-attendant and call routing.
• High-quality voice and video features.
• Scalable plans for businesses of all sizes.
• Advanced analytics to monitor call performance.

Pricing: Essentials ($20.99 per user/month).

G2 Rating: 3.8/5

Final Thoughts

Cloud telephony is revolutionizing business communication in the UAE by offering reliable, scalable, and cost-effective solutions. Whether you’re a startup looking for an affordable yet powerful system or a large enterprise in need of advanced AI-driven analytics and integrations, there’s a cloud telephony provider that fits your needs.

Key players like FreJun, Avaya, and Cisco Webex Calling bring industry-leading features such as AI-powered call insights, seamless CRM integration, and enterprise-grade security, ensuring that businesses can operate with efficiency and agility. Meanwhile, platforms like Zoom Phone, Vonage, and Mitel cater to diverse industries with flexible pricing and deployment models.

As the business landscape continues to evolve, embracing cloud-based telephony is no longer an option but a necessity for organizations looking to enhance collaboration, improve customer service, and drive growth. By selecting the right cloud telephony provider, businesses can future-proof their communication strategies and stay ahead in an increasingly digital world.

Now is the time to transition to cloud telephony—explore your options and choose the solution that aligns best with your business goals.

Further Reading: 17 VoIP Solutions for Small Businesses in 2025 – Maximize Efficiency