As Indian recruitment firms expand their footprint across global markets, the demand for agile, scalable, and globally connected tools is growing faster than ever. iSmartRecruit, a popular ATS in India and beyond, provides a powerful framework for managing recruitment workflows, from sourcing to onboarding. But like most applicant tracking systems, it lacks one vital component: native international calling.
For recruiters placing talent in countries like the UAE, UK, US, or Australia, the ability to call directly from the ATS and have those interactions logged automatically is a massive time saver. More importantly, using virtual numbers for specific geographies boosts credibility and pickup rates, which directly improves placement velocity.
In this blog, we break down the top 5 VoIP tools that integrate well with iSmartRecruit for international calling, focusing on their AI features, region support, automation, and affordability for Indian firms.
Table of contents
Why International Calling Matters in iSmartRecruit
Communication lies at the core of successful recruiting. But when you’re working across time zones, with clients and candidates scattered globally, coordination becomes a challenge. iSmartRecruit already does a great job at managing resumes, workflows, and team collaboration, but when it comes to real-time voice interactions, third-party VoIP integrations become essential.
With the right calling integration, recruiters can:
- Dial candidates and clients from within iSmartRecruit
- Use UAE, UK, or US numbers to boost call answer rates
- Leverage AI to summarize and tag conversations
- Automatically log call details into candidate or client records
- Track team performance with analytics dashboards
International VoIP calling isn’t just about connecting — it’s about communicating smarter.
What to Look for in an iSmartRecruit VoIP Integration
Choosing the right VoIP solution for your ATS isn’t about picking the most popular tool. It’s about finding the one that fits your regions, workflows, and scale. Here’s what Indian recruitment teams should prioritise in 2025:
1. iSmartRecruit Integration Capability
Ideally, your VoIP system should integrate via Chrome Extension, API, or Zapier — so your team can dial directly from iSmartRecruit’s interface.
2. Support for International Virtual Numbers
Local numbers help recruiters appear closer to their audience. Look for tools that provide UAE, UK, US, or Australia virtual numbers to enhance credibility.
3. AI Features (Transcripts, Summaries, Sentiment)
Modern VoIP platforms include AI-generated summaries, searchable transcripts, and sentiment analysis. These features help recruiters recall important points and keep hiring managers in the loop.
4. Call Logging and Record Sync
Every call — connected, missed, or voicemail—should be logged automatically in iSmartRecruit with time, duration, and outcome attached.
5. Recruiter Activity Dashboards
Analytics features let team leaders evaluate recruiter output, coach better, and identify improvement areas based on real call data.
Top 5 International Calling iSmartRecruit Integrations for India
These five tools offer the best balance of international number support, CEIPAL/iSmartRecruit compatibility, AI features, and pricing for Indian recruitment firms.
1. FreJun
FreJun is built for recruiting teams that want smart call management without drowning in manual updates. With its one-click dialing, auto-logging of calls, and voice analytics, FreJun ensures that every conversation is recorded, searchable, and actionable. FreJun is an AI-powered VoIP platform built for businesses looking for smart, automated, and cost-effective communication solutions. Unlike traditional VoIP apps, FreJun automates call handling, integrates seamlessly with CRM tools, and provides real-time analytics.
Key Features:
- Click-to-call from candidate profiles inside iSmartRecruit
See How FreJun Integrates with Leading CRMs
- AI-Powered Call Analysis: Get insights into conversation trends, customer sentiment, and actionable follow-ups.
How FreJun’s AI Enhances Business Communication
- Click-to-Call & Auto Dialer: Make calls directly from HubSpot without switching platforms, saving time and increasing productivity.
- Call Transcriptions & Recordings: Every call is recorded and transcribed for easy reference and training purposes.
Discover How FreJun’s Call Recording Works
- Performance Analytics: Gain insights into team performance with detailed call metrics and reporting.
- Multi-Channel Communication: Supports voice, SMS, and WhatsApp to engage customers across various channels.
- Scalability & Customization: Works for businesses of all sizes with tailored integrations and workflow automation.
Pricing: Standard: Begins at $14.49 per user, per month.
Professional: Starts at $16.69 per user, per month.
G2 Rating: 4.9/5 (Read Reviews)
2. Twilio
Twilio provides highly customizable APIs for businesses that need programmable voice, SMS, and video communication. It is a cloud-based automatic solution that allows developers to integrate it with other communicative platforms with the help of its API. As the developers will integrate it with other software applications they can make it a scale communication services provider.
Key Features:
- Programmable APIs for voice, SMS, and video.
- Global reach with multi-country connectivity.
- Programmable APIs for voice, SMS, video, and authentication.
- Multi-channel communication via chat, WhatsApp, and email.
- Global reach with multi-country connectivity and localized phone numbers.
Pricing: Visit the twilio page for pricing details
G2 Rating: 4.2/5
3. Dialpad
Dialpad brings AI-powered voice intelligence to Zoho CRM workflows. The platform integrates seamlessly with popular tools like Google Workspace and Slack, making it an ideal choice for tech-savvy teams. Dialpad’s intuitive design and advanced features cater to businesses aiming to improve productivity and customer satisfaction. Dialpad is an AI-powered VoIP solution known for its real-time voice intelligence and transcriptions.
Key Features:
- AI-powered real-time call transcription.
- Seamless integration with Ismartrecruit.
- Automatic call logging and summaries.
- Voicemail transcription.
Pricing: The basic plan starts at $27/user/month.
G2 Rating: 4.4/5
4. Microsoft Teams
Microsoft Teams is a robust communication and collaboration platform that now offers VoIP calling capabilities through Microsoft Teams Phone. With deep integration into the Microsoft 365 ecosystem and compatibility with ATS platforms like Ismartrecruit, it is a go-to choice for enterprises focused on productivity, compliance, and seamless workflow management.
Key Features:
- Seamless integration with Ismartrecruit for streamlined recruitment communication.
- AI-powered noise suppression and transcription features.
- Click-to-call and automated logging directly within Microsoft Teams.
- Unified workspace for chat, video, file sharing, and VoIP calling.
- Enterprise-grade security and compliance with Microsoft 365.
Pricing: Microsoft Teams Phone plans start at $15/user/month (add-on to Microsoft 365).
G2 Rating: 4.4/5
5. Google Meet (Google Workspace with Voice)
Google Meet, part of Google Workspace, offers an enterprise-grade VoIP and video communication solution. When combined with Google Voice (a paid add-on), it transforms into a powerful VoIP tool suitable for recruitment and business communication. With seamless integration into tools like Ismartrecruit via Google Workspace APIs, it supports recruiters with click-to-call, calendar sync, and contact management features.
Key Features:
- Seamless integration with IsmartRecruit through Google Workspace connectivity.
- HD-quality voice and video meetings with AI enhancements.
- Google Voice allows VoIP calling with number porting and smart call forwarding.
- Automatic call logging, voicemail transcription, and spam call filtering.
- Deep integration with Gmail, Google Calendar, and Google Contacts.
Pricing: The Google Voice Starter Plan begins at $10/user/month
G2 Rating: 4.6/5
Final Thoughts
As global hiring becomes the norm, recruitment platforms must evolve from resume managers into communication hubs. iSmartRecruit provides the data, but VoIP integrations provide the voice — bridging time zones, improving follow-ups, and giving recruiters an edge.
Whether you need UAE virtual numbers, call transcripts, or workflow automation, the tools listed above offer the scalability, affordability, and region-specific features Indian firms need in 2025.
Investing in the right integration today ensures your team can place talent faster, close clients more confidently, and scale your business without adding complexity.
Built for Startups | CRM Synced | Global Number Support | Scalable from Day One
Further Reading: VoIP for Business Use in India: A 2025 Guide
FAQs
It simplifies the calling process by allowing recruiters to place calls directly from within iSmartRecruit, while automatically logging call activity, recordings, and summaries to save time and improve documentation.
Virtual numbers help you appear local to international candidates and clients, improving pickup rates and trust. They also help maintain professionalism and brand consistency across borders.
Yes, AI features like summaries, sentiment detection, and call tagging help recruiters process conversations faster and provide more consistent feedback to clients without re-listening to recordings.
Definitely. Many tools offer budget-friendly pricing and core features like call logging, local number support, and Chrome integrations that are perfect for smaller recruitment firms just entering international markets.
Yes, most VoIP platforms offer dashboards that track call volume, connection rates, and call outcomes, helping managers coach recruiters more effectively and make data-driven decisions.
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.