Top 13 VoIP Apps to Streamline Communication

In today’s digital world, VoIP (Voice over Internet Protocol) apps are revolutionizing communication by offering cost-effective, feature-rich, and flexible calling solutions. Whether you’re a business looking for seamless team collaboration or an individual wanting affordable international calls, VoIP apps not only provide high-quality voice and video calls but also offer messaging and integrations with essential business tools.

However, with countless options available, choosing the right VoIP app can feel overwhelming. To make the process easier, we’ve compiled a list of the Top 13 VoIP apps. These Top 13 VoIP will not only enhance productivity but also help reduce costs. Additionally, each of these Top 13 VoIP apps to streamline communication ensures a seamless experience for both businesses and individuals. By integrating key features, the Top 13 VoIP apps are designed to improve efficiency and connectivity. Ultimately, choosing the right VoIP app from our list of Top 13 VoIP apps will empower you to stay connected, wherever you are.

In today’s digital world, VoIP (Voice over Internet Protocol) apps are revolutionizing communication by offering cost-effective, feature-rich, and flexible calling solutions. Whether you’re a business looking for seamless team collaboration or an individual wanting affordable international calls, VoIP apps not only provide high-quality voice and video calls but also offer messaging and integrations with essential business tools.

Moreover, with countless options available, choosing the right VoIP app can be overwhelming. Therefore, to make the decision easier, we’ve compiled a list of the top 13 VoIP apps. These apps will not only enhance productivity but also help reduce costs and streamline communication, ensuring a seamless experience for both businesses and individuals.

Top 13 VoIP Apps to Streamline Communication

1. FreJun: The Ultimate VoIP Solution for Modern Businesses

When it comes to VoIP services, FreJun is in a league of its own, offering a robust, feature-rich platform designed to meet the evolving needs of modern businesses. From startups to enterprises, Moreover, FreJun is the ultimate choice for organisations that prioritise seamless communication, efficiency, and innovation. Built with cutting-edge technology, FreJun provides advanced VoIP solutions that not only simplify communication but also enhance overall productivity.

FreJun’s AI-driven capabilities, such as call transcription and sentiment analysis, make it a game-changer in the VoIP industry. As a result, businesses can gain deeper insights into customer interactions, enabling them to refine their service strategies and significantly improve customer satisfaction.

Key Features:

• Virtual Numbers: Provides local or toll-free numbers for businesses, enhancing accessibility and professional presence.
  
• Click-to-Call and Autodialer: Enables users to initiate calls with a single click and automatically dial lists of phone numbers, increasing efficiency and call volume.
  
• Call Transcription and Recording: Automatically records and transcribes calls for future reference and training purposes, ensuring important information is captured accurately.
  
• CRM/ATS Integration: Seamlessly integrates with existing Customer Relationship Management (CRM) and Applicant Tracking Systems (ATS), consolidating call data within current workflows.

Learn more about FreJun’s CRM/ATS integration.

• Reports and Analytics: Offers detailed analytics to track team performance, identify successful strategies, and pinpoint areas for improvement.

Access FreJun’s call analytics tools.

• AI Insights: Utilizes AI to analyze call data, providing actionable insights to enhance call operations and overall business communication strategies.

Understand FreJun’s AI-powered capabilities here.

FreJun operates from two primary locations: Wilmington, Delaware, USA, and Hyderabad, India. The company has participated in accelerator/incubator programs and has received backing from investors such as CIE ITH. 

By leveraging advanced AI technologies, FreJun aims to streamline communication processes, reduce manual tasks, and enhance productivity for data-driven teams across various business sectors.

Pricing:  Standard: Begins at $14.49 per user, per month.

              Professional: Starts at $16.69 per user, per month.

G2 Rating: 4.9/5 (Read Reviews)

Best For: Businesses looking for a VoIP system with AI-enhanced features.

2. RingCentral MVP: Best for Large Enterprises

RingCentral MVP is a powerhouse in the VoIP industry, offering a versatile platform that combines voice, video, and messaging. However, Businesses benefit from its advanced call-handling features, including automatic call distribution, call forwarding, and robust analytics. The platform integrates seamlessly with productivity tools like Microsoft Teams and Salesforce, making it an excellent choice for enterprises looking to streamline communication. With its focus on reliability and scalability, RingCentral MVP caters to businesses of all sizes, from startups to global corporations.

Key Features: 

Unified communication for voice, email, and chat.

• AI-powered analytics to optimize customer interactions.
• Call recording and voicemail transcription for efficient documentation.
• Mobile and desktop apps for on-the-go communication.
• Reliable uptime with 24/7 customer support.

Pricing:  The basic plan starts at $30/user/month.

G2 Rating: 4/5

Best For: Large enterprises needing a scalable VoIP solution.

3. Zoom Phone: Best for Video Meetings

Building on its success as a video conferencing leader, Zoom has introduced Zoom Phone, Zoom Phone is a feature-rich VoIP service specifically tailored for hybrid work environments. Not only does it offer high-quality voice communication, but it also enhances collaboration with its renowned video capabilities. Furthermore, businesses can leverage its global PSTN coverage to ensure seamless international communication. In addition, the platform is ideal for teams that frequently use video and voice together, providing a truly unified experience for both remote and in-office employees. As a result, companies can improve productivity, streamline communication, and create a more connected workforce.

Key Features:

• Enterprise-grade PSTN connectivity with global reach.
• Seamless integration with Zoom Meetings for unified communication.
• Voicemail transcription and call recording for documentation.
• Scalable plans were suitable for businesses of any size.
• Robust security features to protect sensitive data.

Pricing: Starts from $10/month/user.

G2 Raings: 4.5/5

Best For: Businesses focused on video communication.

4. Vonage Business Communications: Best for Small Businesses

Vonage Business Communications is a trusted VoIP provider that offers both flexibility and a wide array of features for businesses of all sizes. Moreover, the platform includes advanced APIs, allowing businesses to customize their communication workflows effortlessly. In addition, with features like call queuing, IVR, and a virtual receptionist, Vonage ensures smooth and professional communication at all times. Furthermore, it integrates seamlessly with popular CRMs, enabling sales and support teams to work more efficiently while enhancing overall productivity.

Key Features:

• Extensive API support for custom workflows.
• Advanced IVR and call routing for better customer management.
• Integration with Salesforce, HubSpot, and other CRMs.
• Scalable plans to accommodate growing teams.
• Reliable 24/7 customer support and robust documentation.

Pricing: Vonage’s basic Mobile Plan starts at $19.99 per user per month.

G2 Rating: 4.3/5

Best For: Startups and small businesses needing budget-friendly VoIP.

5. Microsoft Teams Phone: Best for Microsoft 365 Users

Microsoft Teams Phone extends the functionality of the popular Teams platform by adding VoIP services to its suite of tools. As a result, businesses already using Microsoft Office 365 will find this service to be an easy addition, as it integrates seamlessly with existing workflows. Moreover, Team Phone provides advanced features like call forwarding, voicemail transcription, and video conferencing, ensuring a truly unified communication experience. In addition, its enterprise-grade security and compliance features make it a preferred choice for regulated industries, offering peace of mind and reliability.

Key Features:

• Unified communication for voice, video, and chat in a single platform.
• Integration with Office 365 apps like Outlook and SharePoint.
• Advanced security and compliance tools to meet industry regulations.
• Intelligent call routing and voicemail transcription.
• Support for large-scale enterprise communication needs.

Pricing:  Microsoft Teams Essentials ₹ 115.00 user/month.

G2 Rating: 4.3/5 (Read Reviews)

Best For: Businesses using Microsoft’s ecosystem.

6. 8×8 X Series: Best for International Calling

8×8 X Series is designed to provide businesses with comprehensive communication tools, seamlessly combining VoIP, video conferencing, and team messaging. Furthermore, it stands out with its global reach, offering unlimited calls to over 40 countries and providing advanced analytics for customer engagement. Additionally, the platform’s scalability makes it an excellent choice for both small businesses and large enterprises. Whether you’re a startup or a multinational corporation, Series offers a reliable, feature-rich solution that adapts to your growing communication needs.

Key Features:

• Unlimited international calling to over 40 countries.
• AI-powered analytics to enhance customer experiences.
• Video conferencing with HD quality and screen sharing.
• Scalable plans for small businesses and global enterprises.
• Robust security with end-to-end encryption.

Pricing: 8×8 offers flexible pricing plans starting at $24 per user per month.

G2 Ratings: 4/5 

Best For: Companies needing international VoIP services.

7. Grasshopper: Best for Solopreneurs & Startups

Grasshopper virtual phone system specifically designed for small businesses and startups. It offers a simple yet effective solution for managing calls, enabling users to create professional setups without the complexity of traditional systems. In addition, with features like call forwarding, voicemail, and auto-attendant, Grasshopper helps businesses project a professional image while staying connected on the go. Moreover, the system’s flexibility allows businesses to customize their communication as needed, ensuring they can efficiently manage calls, regardless of location. As a result, Grasshopper provides a seamless and reliable communication solution, ideal for small businesses aiming for a professional, streamlined approach.

Key Features:

• Virtual phone numbers with local, toll-free, and vanity options.
• Auto-attendant for professional greeting and call routing.
• Call forwarding to mobile and desktop devices.
• Voicemail transcription for easy access to messages.
• Simple pricing plans with unlimited extensions.

Pricing: pricing starts at $14 per month.

G2 Rating: 4/5

Best For: Entrepreneurs and freelancers.

8. Ooma Office: Best for Home & Small Offices

Ooma Office budget-friendly VoIP solution that provides all the essential features small businesses need to maintain efficient communication. Additionally, its user-friendly setup and virtual receptionist features make it easy to manage calls and streamline operations. Moreover, Ooma Office offers affordable pricing with no long-term contracts, which makes it an excellent choice for businesses with tight budgets. Furthermore, its flexibility allows businesses to scale as they grow, ensuring a smooth transition as communication needs evolve. As a result, Ooma remains an ideal option for small businesses looking to balance cost-efficiency with reliable service.

Key Features:

• Virtual receptionist for automated call handling.
• Call blocking and routing to improve call management.
• Mobile app for managing calls from anywhere.
• Simple pricing with no contracts or hidden fees.
• Reliable call quality with built-in failover capabilities.

Pricing: Pricing for VOIP service is $20 per month.

G2 Rating: 4.6/5

Best For: Home offices and small businesses.

9. Dialpad Talk: Best for AI-Powered Communication

Dialpad Talk leverages artificial intelligence to provide businesses with smarter communication tools. Its AI-powered call transcription and sentiment analysis offer valuable insights into customer interactions. The platform integrates seamlessly with popular tools like Google Workspace and Slack, making it an ideal choice for tech-savvy teams. Dialpad’s intuitive design and advanced features cater to businesses aiming to improve productivity and customer satisfaction.

Key Features:

• AI-driven call transcription and sentiment analysis.
• Seamless integration with Google Workspace, Slack, and more.
• Real-time coaching for sales and support teams.
• Voicemail transcription and intelligent call routing.
• Scalable plans for growing businesses.

Pricing: The basic plan starts at $27/user/month.

G2 Rating: 4.4/5

Best For: Businesses looking for AI-enhanced VoIP.

10. GoTo Connect: Best for Unified Communications

GoTo Connect combines VoIP, video conferencing, and team messaging into one intuitive platform. Designed for businesses seeking simplicity and reliability, it offers customizable call flows, high-quality video meetings, and seamless collaboration tools. GoTo Connect is particularly well-suited for small and medium-sized businesses looking to centralize their communication systems without compromising on quality.

Key Features: 

Unified communication with voice, video, and messaging.

• Drag-and-drop call flow customization.
• High-quality video conferencing with screen sharing.
• Scalable plans to meet growing business needs.
• Reliable 24/7 customer support.

Pricing: The basic plan starts at $26/user/month.

G2 Rating: 4.4/5

Best For: Teams needing a unified communication platform.

11. Cisco Webex Calling: Best for Secure VoIP

Cisco Webex Calling is a trusted VoIP solution for enterprises requiring top-notch security and performance. It integrates seamlessly with the Webex suite, offering a unified communication experience with voice, video, and team collaboration tools. With its enterprise-grade encryption and compliance features, Cisco Webex Calling is a top choice for industries with stringent security requirements.

Key Features:

• High-quality HD voice and video communication.
• Advanced security features, including end-to-end encryption.
• Integration with Webex Teams for enhanced collaboration.
• Global reach with PSTN connectivity.
• Scalable solutions for large enterprises.

Pricing: The basic plan starts at  $15.30/user/month.

G2 Rating: 4.5/5

Best For: Businesses prioritizing security.

12. Intermedia Unite: Best for Cloud PBX Solutions

Intermedia Unite is a robust UCaaS platform that combines VoIP with video conferencing, file sharing, and team messaging. It provides businesses with a seamless communication experience while offering advanced features like automatic call recording and voicemail transcription. Intermedia Unite’s integration capabilities with Microsoft Teams and other tools make it a versatile option for businesses of all sizes.

Key Features:

• Automatic call recording for compliance and reference.
• HD audio and video conferencing with screen sharing.
• Integration with Microsoft Teams and other productivity tools.
• Cloud-based storage for file sharing and collaboration.
• Reliable support and uptime guarantees.

Pricing: The basic plan starts at $27.99 per user/month.

G2 Rating: 4.4/5

Best For: Businesses needing cloud PBX solutions.

13. Aircall: Best for Call Centers & Sales Teams

Aircall focuses on improving customer communication, offering a platform designed for sales and support teams. Its features include real-time call monitoring, customizable IVR, and seamless CRM integration. Aircall’s simplicity and focus on customer interactions make it a favourite among teams looking to improve efficiency and service quality.

Key Features:

• Real-time call monitoring and analytics.
• Customizable IVR for personalized customer experiences.
• Integration with top CRMs like HubSpot and Salesforce.
• Cloud-based platform for easy remote access.
• Scalable plans for growing teams.

Pricing: The basic plan starts at $30/user/month.

G2 Rating: 4.3/5

Best For: Customer service & sales teams.

Comparison Table: Best VoIP Apps

VoIP App	Best For	Key Feature
FreJun	AI-powered business VoIP	AI analytics & CRM integration
RingCentral MVP	Large enterprises	Multi-device support & call routing
Zoom Phone	Video meetings	Video + VoIP calling
Vonage Business Communications	Small businesses	Affordable & easy to use
Microsoft Teams Phone	Microsoft users	Office 365 integration
8×8 X Series	International calling	Unlimited calls to 48+ countries
Grasshopper	Solopreneurs	Virtual business numbers
Dialpad Talk	AI communication	AI-powered transcription & analytics
GoTo Connect	Unified communications	Cloud phone system & video meetings
Ooma Office	Home & small offices	Virtual receptionist & voicemail
Cisco Webex Calling	Secure VoIP	Enterprise-grade security & encryption
Intermedia Unite	Cloud PBX	Voicemail-to-email & auto-attendant
Aircall	Call centers & sales teams	Call queuing & analytics

Conclusion

As businesses continue to embrace digital transformation, VoIP technology has emerged as the most efficient and cost-effective solution for seamless communication. Whether you are a small startup, a growing enterprise, or a multinational corporation, having a reliable, scalable, and feature-rich communication system is essential for success.

Moreover, the shift from traditional phone systems to VoIP is no longer just a trend—it is a necessity. Businesses that continue using outdated landlines not only risk high costs but also face limited functionality and poor scalability. In contrast, VoIP solutions offer numerous advantages. They enhance flexibility, provide superior call quality, and seamlessly integrate with essential business tools. Furthermore, they significantly improve customer interactions, leading to higher satisfaction and better retention.

By choosing the right VoIP provider, organizations can experience benefits such as:

• Substantial cost savings on local and international calls.
• Advanced AI-driven analytics to optimize customer service and sales.
• Seamless integration with CRM, email, and workflow automation tools.
• Enhanced mobility for remote and hybrid work environments.
• High-security encryption and data protection to safeguard communication.
• Scalability to add or remove users as business needs change.

In a world where speed, efficiency, and connectivity define business success, switching to VoIP ensures that your company remains competitive and future-proof. Whether you prioritize video conferencing, AI-powered insights, or multi-device accessibility, there’s undoubtedly a VoIP solution tailored for you.

Moreover, if you’re still relying on traditional phone systems, now is the perfect time to upgrade. By making the switch, you can take advantage of advanced capabilities, reduce communication costs, and expand your global reach. In addition, VoIP solutions offer greater flexibility, improved call quality, and seamless integration with modern business tools, ensuring a more efficient and productive workflow.

Try FreJun Today and revolutionize your business communication!

Further Reading: UAE Phone Number Examples: A Complete Guide with Calling Codes