Top 11 Softwares to Make Affordable Calls to Dubai

Last updated on November 4th, 2025 at 01:18 pm

Staying connected with loved ones or managing business operations in Dubai no longer has to come with high costs. The digital communication era has transformed the way we interact, breaking down geographical barriers and providing cost-effective solutions for both personal and professional calls. Choosing the right software for international communication is crucial, yet the countless options available can make the decision overwhelming.

Searching for affordable contact center services in Dubai? This guide analyzes the top 11 software solutions to make affordable voip calls to Dubai. We break down the best business phone system options, comparing key features and pricing to help you connect with UAE clients and teams efficiently. Stop overpaying for international calls and find the right contact center software that fits your business needs.

• Compare features of 11 top contact center software providers.
• Understand options for making compliant voip calls in Dubai.
• Find affordable contact center services in Dubai for any business size.
• Discover which app works in Dubai for calling in a professional context.

To help you navigate this, we’ve curated a comprehensive list of the top affordable contact center software available in Dubai. Leading the lineup is FreJun, a cutting-edge platform designed to meet every communication need — from managing business calls efficiently to ensuring seamless connectivity with family and friends. Explore these options to find the solution that enhances your communication, improves productivity, and keeps you connected globally without breaking the bank.

Which is the Best Contact Center Software for Affordable Calls to Dubai?

FreJun emerges as a top choice for affordable calls to Dubai, offering reliable, high-quality connections, automated call tracking, and seamless CRM integration. Its competitive pricing and easy-to-use interface make it ideal for businesses and individuals alike.

Why is it Important to Choose the Right Contact Center Software in Dubai?

Selecting the right contact center software in Dubai is crucial because it directly impacts how efficiently you can communicate both locally and internationally. The right platform ensures seamless connectivity, reduces costly phone bills, and allows businesses to manage large volumes of calls effectively. For individuals, it guarantees high-quality, reliable communication with family and friends across the globe. Additionally, the ideal software often comes with features like AI-powered automation, CRM integration, call analytics, and multi-channel support, which help streamline operations, improve customer experiences, and save valuable time and resources. Making an informed choice ensures that your communication system is not only cost-effective but also scalable and adaptable to your evolving needs.

What Are the Top 11 Contact Center Software for Affordable Calls to Dubai?

These are the 11 Softwares to Make Affordable Calls to Dubai:

How Does FreJun Provide an Affordable Business Phone System for Dubai?

FreJun is redefining affordable communication with its cutting-edge technology and user-friendly features. Designed to streamline both personal and professional calls, FreJun ensures superior voice quality, reliability, and affordability.

Key Features:

• Virtual Numbers: Obtain local or toll-free numbers to maintain a professional presence in Dubai.

Why Is A Virtual Number Beneficial For Your Business?

• AI-Powered Insights: Leverages artificial intelligence for call transcription, tracking, and actionable analytics.

Understand FreJun’s AI-powered capabilities here.

• Seamless Integration: Compatible with CRM platforms like Salesforce and HubSpot for professional use.

Learn more about FreJun’s CRM/ATS integration.

• Secure Communication: Ensures data protection with industry-standard encryption.
• Call Scheduling and Reminders: Plan and organize calls effortlessly to ensure timely communication.
• Customisable Call Workflows: Tailor workflows for efficient call routing and automated responses.
• Detailed Analytics and Reports: Access performance metrics to improve communication strategies.

Access FreJun’s call analytics tools.

• Scalability: Perfect for businesses of all sizes, from startups to large enterprises.
• Multi-language Transcription: Supports diverse communication needs across different regions.
• Call Barge and Whisper Features: Supervisors can intervene or provide guidance during calls in real time.

Pricing:  Standard: Begins at $14.49 per user, per month.

  Professional: Starts at $16.69 per user, per month.

G2 Rating: 4.9/5 (Read Reviews)

Schedule a Demo/ Sign Up with FreJun

Is RingCentral a Good Choice for Enterprise-Level VoIP Calls to Dubai?

RingCentral is a robust communication tool with a subscription-based model, perfect for enterprises looking for seamless international calling solutions. It offers an all-in-one communication platform that includes voice, video, and messaging.RingCentral’s integrated platform allows for compatibility throughout its product lines. For example, MVP can be used in tandem with RingCentral’s Contact Center. It provides a cloud-based business phone system with PBX features such as multiple extensions, call control; Outlook, Salesforce, Google Docs, DropBox and Box integration; SMS; video conferencing and web conferencing; fax; auto-receptionist; call logs; and rule-based call routing and answering. Unlike most cloud-based technologies, business customers are not required to invest capital or purchase maintenance contracts.

Key Features:

• High-quality voice and video calls.
• Flexible international plans with competitive rates.
• Integrated messaging and video conferencing features.
• Scalable solutions for businesses of all sizes.

Pricing: The basic plan for calling is $30/user/month 

G2 Rating: 4/5

Can Google Voice be Used as a Contact Center Solution for Dubai?

Google Voice provides a cost-effective way to make international calls to Dubai. While initially popular in the US, it’s now a go-to solution for global communication. Its integration with Google’s ecosystem makes it a convenient option for users already familiar with their suite of services. Google Voice is a telephone service that provides a U.S. phone number to Google Account customers in the U.S. and Google Workspace (G Suite by October 2020) customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the contiguous United States.

Key Features:

• Competitive international rates for calls.
• Call forwarding options for seamless connectivity.
• Voicemail transcription for enhanced accessibility.
• User-friendly interface integrated with other Google products.

Pricing: $30 per user/month Includes all Standard Plan features plus unlimited international location.

G2 Rating: 4.1/5

What Features Make 8×8 an All-in-One Contact Center Service for Dubai?

8×8 offers an all-in-one communication platform that integrates voice, video, and messaging into a seamless experience. This unified approach ensures that enterprises can communicate effortlessly, irrespective of the mode of communication. 8×8 relaunched itself as a VoIP service provider under the name Netergy Networks. The company changed its name back to 8×8 in July 2001.8×8 began trading on the Nasdaq SmallCap Market on 26 July 2002. The company’s stock was listed on the New York Stock Exchange for a time before switching back to Nasdaq in November 2022.

In 2003, the company launched a videophone service. In July 2007, after startup SunRocket was liquidated, 8×8 entered an agreement to accept 200,000 of its customers.

Key Features:

• Unlimited international calling plans to select destinations.
• Cloud-based telephony for enhanced flexibility.
• Comprehensive analytics and reporting tools.
• High-definition video conferencing and team chat features.

Pricing: The basic plan starts at 24$ per month.

G2 Rating: 4/5

How Does Cisco Webex Calling Handle Business Calls to the UAE?

Cisco Webex Calling is designed for businesses that demand reliability and advanced features in their communication tools. It’s a paid subscription service tailored for professional environments. Webex by Cisco is an American company that develops and sells web conferencing, videoconferencing and contact centres as service applications. It was founded as WebEx in 1995 and acquired by Cisco Systems in May 2007. Its headquarters are in San Jose, California.

Its software products include Webex App, Webex Suite, Webex Meetings, Webex Messaging, Webex Calling, Webex Contact Center, and Webex Devices. All Webex products are part of the Cisco Systems collaboration portfolio

Key Features:

• Enterprise-grade calling features with HD voice quality.
• Integration with Cisco’s Webex suite for seamless collaboration.
• Advanced security measures for safe communication.
• Scalable plans are suitable for small businesses to large enterprises.

Pricing: The basic plan starts at  $15.30/user/month.

G2 Rating: 4.5/5

Is Vonage a Cost-Effective Calling App in Dubai for Business?

Vonage Mobile focuses on affordable international calls, providing an excellent option for Dubai communication. It is particularly suitable for those seeking a balance between cost-efficiency and premium features. Vonage is a leading provider of communications services connecting individuals through cloud-connected devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide feature-rich, affordable communication solutions that offer flexibility, portability and ease of use for both landline and mobile phones. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and visual voicemail — for one low monthly rate.

Key Features:

• Low international call rates for various destinations.
• Free app-to-app calls and messaging.
• Video calling and messaging features for enhanced communication.
• Seamless integration with existing mobile systems.

Pricing:  Basic calls at  € 0.0127/minute

G2 Rating: 4.3/5

How Does Rebtel Compare for Affordable International Calls to Dubai?

Rebtel combines traditional telephony with internet-based calls, offering a reliable and affordable way to call Dubai. Its unique approach makes it a standout option for users with varied connectivity needs. Rebtel is a Swedish technology company founded in 2006 by Hjalmar Winbladh and Jonas Lindroth. It sells products and services to migrants and international travellers. Its services include international calling, messaging, and mobile payment delivered in applications for Android, iPhone, and Windows Phone.

Key Features:

• No internet is required for local access numbers, ensuring uninterrupted calls.
• Unlimited plans for select destinations, including Dubai.
• High call quality with minimal disruptions.
• An easy-to-use interface is suitable for all users.

Pricing: Unlimited calls to 50 countries for $12 per month.

G2 Rating: NA

What Does the Microsoft Teams Calling Plan Offer for a Business Phone System?

This option is ideal for businesses already using Microsoft products. Microsoft Teams is a team collaboration application developed by Microsoft as part of the Microsoft 365 family of products, offering workspace chat and video conferencing, file storage, and integration of proprietary and third-party applications and servicesOne of the most transformative features of this platform is Microsoft Teams Calling, a capability that extends the functionality of Teams beyond digital collaboration, integrating traditional phone call functionalities within the Teams environment.

Key Features:

• Unified communication platform combining chat, voice, and video.
• Affordable subscription plans tailored for enterprises.
• Integration with Microsoft 365 for seamless workflow management.
• Advanced features like call recording and voicemail transcription.

Pricing: Microsoft Teams Essentials, costs $4 per user per month.

G2 Rating: 4.3/5

Why Should You Consider Mitel for Your Organization’s VoIP Calls in Dubai?

Mitel is a trusted name in business communication, offering subscription-based services tailored to various industries. Its cloud-based solutions ensure reliable and cost-effective international calling. Mitel Networks Corporation is a Canadian telecommunications company. The company previously produced TDM PBX systems and applications, but after a change in ownership in 2001, now focuses almost entirely on Voice-over-IP (VoIP), unified communications, collaboration and contact centre products. Mitel Networks Corporation is a Canadian telecommunications company. The company previously produced TDM PBX systems and applications, but after a change in ownership in 2001, now focuses almost entirely on Voice-over-IP (VoIP), unified communications, collaboration and contact centre products. 

Key Features:

• Cloud telephony with auto-attendant and call routing.
• High-quality voice and video features.
• Scalable plans for businesses of all sizes.
• Advanced analytics to monitor call performance.

Pricing: Essentials ($20.99 per user/month).

G2 Rating: 3.8/5

What Makes GoToConnect a Unified Solution for Dubai-based Teams?

GoToConnect is a robust platform that combines voice, video, and messaging into a single subscription service. It’s ideal for businesses seeking a reliable communication solution.GoTo Connect is a cloud-based phone system and meeting solution for businesses. It offers customizable phone features, video conferencing, team chat, and contact centre functionality. GoTo Connect is accessible from any device, including desktops, mobile devices, and web browsers. 

Key Features:

• Unlimited calling plans to international destinations.
• High-definition video conferencing capabilities.
• Seamless integration with popular collaboration tools.
• Customizable call workflows for efficient communication.

Pricing: The basic plan starts at $26 per month

G2 Rating: 4.4/5

How Does Zoom Phone Function as a Modern Business Phone System?

Known for its video conferencing capabilities, Zoom also offers a robust calling feature for international communication. It’s an excellent choice for professionals seeking an all-in-one communication solution. Zoom Phone includes traditional PBX features that enable employees to talk and interact in new ways to keep businesses moving. Provision and manage users and intelligently monitor business interactions with an easy-to-use centralized administration portal.

Key Features:

• Cloud PBX system for modern communication needs.
• Flexible calling plans tailored for businesses and individuals.
• Multi-device compatibility ensures accessibility from anywhere.
• Seamless integration with Zoom Meetings for a unified experience.

Pricing:  Basic plan starts at $10 per user, per month

G2 Rating: 4.5/5

Which Dubai Calling Solution is Right for Your Business Type?

Choosing a business phone system isn’t one-size-fits-all. The best solution depends on your team’s primary function. Whether you’re a high-volume sales team or a global enterprise, here’s how to match the right contact center software to your specific needs.

• For High-Velocity Sales Teams:
  • Your Need: Speed, CRM integration, call logging, and performance analytics. You need to minimize admin work and maximize talk time.
  • Top Solutions: FreJun, GoToConnect
  • Why: FreJun is built as a “calling CRM,” offering features like click-to-call, AI-powered call summaries, and deep integration with sales tools. This automates data entry and provides insights, which is perfect for sales-driven teams.
• For Enterprise Support & Contact Centers:
  • Your Need: Scalability, reliability, advanced IVR (Interactive Voice Response), complex call routing (e.g., skills-based), and robust supervisor dashboards.
  • Top Solutions: FreJun, 8×8, Mitel, Cisco Webex
  • Why: These are enterprise-grade affordable contact center services in Dubai that provide 99.999% uptime, advanced analytics, and the power to manage hundreds of agents across multiple locations, ensuring your customers are always routed to the right person.
• For Hybrid & Remote-First Teams:
  • Your Need: A unified platform that combines chat, video, and a business phone system so your team can collaborate from anywhere.
  • Top Solutions: FreJun, Zoom Phone, Google Voice
  • Why: If your company already runs on Microsoft 365, adding the Teams Calling Plan is a seamless way to integrate your voip calls in Dubai. Zoom Phone offers a similarly unified experience, leveraging its best-in-class video for a complete communications suite.
• For Startups & Small Businesses (SMBs):
  • Your Need: Affordability, ease of use, and core features (like a virtual number and auto-attendant) without complexity. You need a calling app in Dubai for business that is professional and scalable.
  • Top Solutions: FreJun, Vonage, Rebtel (for simple international calls)
  • Why: Solutions like FreJun offer affordable, all-in-one plans perfect for startups. They provide a professional business phone system without the high cost or complexity of enterprise solutions, allowing you to scale as you grow.

How Do You Choose the Best Contact Center Software for Your Dubai Needs?

Effective communication is the cornerstone of personal and professional relationships, especially when it involves international connectivity. While all these Softwares provide affordable ways to stay connected with Dubai, FreJun sets itself apart with its advanced AI features, seamless integration capabilities, and unwavering focus on security and affordability.

FreJun isn’t just another communication tool; it’s a game-changer that bridges the gap between cost and quality, making international calls more accessible than ever before. Whether you’re managing a business or staying in touch with family, FreJun is the ultimate choice for reliable, high-quality, and cost-effective communication.

Start using FreJun today and experience the future of affordable calls to Dubai. With FreJun, staying connected has never been this easy or efficient.

Schedule a Demo/ Sign Up with FreJun to know more

Further Reading: How Technology is Transforming Field Service: The Power of AI Calling and Work Order Management

Frequently Asked Questions