Which Calling App Works in Saudi Arabia? Secure Methods to Make Calls in KSA Without Restrictions

Last updated on December 24th, 2025 at 11:28 am

In Saudi Arabia, popular VoIP services like WhatsApp, FaceTime, and Skype face restrictions due to regulatory controls aimed at national security, telecom revenue protection, and cybersecurity. While VPNs are often used to bypass these limits, they carry legal risks and can degrade call quality. This page explores secure, government-approved alternatives that allow businesses and individuals in KSA to make high-quality voice and video calls legally and reliably ensuring seamless communication without violating local laws. Discover safe methods, including FreJun, that provide compliant, crystal-clear calling solutions tailored for the Saudi market.

Making international or local calls in Saudi Arabia can be challenging because of VoIP restrictions. Many users often ask, “Which calling app works in Saudi Arabia?” or whether apps like BOTIM or WhatsApp calls work in Saudi. Users searching for WhatsApp Saudi Arabia often look for reliable alternatives to make secure and unrestricted calls within the KSA.

This guide explores secure, legal alternatives to WhatsApp in Saudi Arabia and provides updated methods to make uninterrupted calls across KSA in 2025.

Why Are VoIP Calls Restricted in Saudi Arabia?

VoIP calls are restricted in Saudi Arabia due to government regulations and telecom licensing policies aimed at controlling communication services. Restrictions are often linked to security, data monitoring, and protecting local telecom revenues. Businesses, however, can still use licensed VoIP providers that comply with Saudi regulations.

• National Security Concerns: Encrypted calls make it difficult for authorities to monitor communications, which raises concerns about security and surveillance for the government.
• Revenue Protection for Telecom Providers: The government regulates VoIP use to protect local telecommunications companies’ income from traditional phone calls. Widespread free or low-cost VoIP calls could significantly impact their revenue streams.
• Cybersecurity & Fraud Prevention: Encryption and unmonitored communications can be misused for fraud, making regulation essential to safeguard users. And in many organizations, maintaining these protections involves working with cybersecurity compliance services to ensure systems meet regulatory standards.
• Regulatory Compliance: Strict licensing and telecom monopolies exist, limiting VoIP offerings to approved service providers under government oversight.

These restrictions ensure a controlled telecom ecosystem but also pose challenges for residents and businesses needing affordable and efficient communication.

Risks of Using VPNs for VoIP Calls in KSA

Many users resort to Virtual Private Networks (VPNs) to bypass VoIP restrictions. However, this approach involves significant risks:

• Legal Risks: Using VPNs to circumvent telecom laws may violate KSA regulations and result in fines or legal action. VPN use for VoIP can be explicitly prohibited.
• Reduced Call Quality: VPNs often introduce latency and connection instability, causing lag, dropped calls, or poor audio/video quality.
• Security Concerns: Some VPNs lack robust security measures, which may compromise user data and privacy rather than protect it.
• Service Blocking: Telecom authorities may block or restrict VPN traffic, rendering VoIP calls ineffective or unreliable.
• Uncertain Connectivity: VPN connections can be intermittent, leading to inconsistent communication experiences critical for business or personal use.

Because of these risks, experts and regulators recommend using government-approved, secure alternatives that comply with Saudi laws and provide guaranteed call quality.

Which Calling App Works in Saudi Arabia?

If you’re wondering which app works in Saudi Arabia for calling, the options are limited but improving.
While WhatsApp call features are restricted, BOTIM remains one of the officially supported apps in KSA.
Other secure alternatives to Saudi Arabia WhatsApp include Skype, Zoom, and Frejun’s AI-powered calling tools, which use advanced encryption for safe and clear communication.

5 Secure Methods to Make Calls in KSA

These are the 5 Secure Methods to Make Calls in KSA:

1. FreJun – The Best Business Communication Solution

For professionals and businesses in Saudi Arabia, FreJun is the top recommendation for legal and high-quality VoIP calling. It is fully compliant with KSA regulations and offers secure, crystal-clear voice communication without VPNs. When it comes to VoIP services, FreJun is in a league of its own, offering a robust, feature-rich platform designed to meet the evolving needs of modern businesses. From startups to enterprises, FreJun is the ultimate choice for organisations that prioritise seamless communication, efficiency, and innovation. Built with cutting-edge technology, FreJun provides advanced VoIP solutions that not only simplify communication but also enhance overall productivity.

FreJun’s AI-driven capabilities, such as call transcription and sentiment analysis, make it a game-changer in the VoIP industry. Businesses can gain deeper insights into customer interactions, enabling them to refine their service strategies and improve customer satisfaction. With FreJun, companies benefit from intuitive call management features, global connectivity, and seamless integration with popular CRM platforms, creating a unified communication hub.

Key Features of FreJun

• Virtual Numbers: Provides local or toll-free numbers for businesses, enhancing accessibility and professional presence.
  
• Click-to-Call and Autodialer: Enables users to initiate calls with a single click and automatically dial lists of phone numbers, increasing efficiency and call volume.
  
• Call Transcription and Recording: Automatically records and transcribes calls for future reference and training purposes, ensuring important information is captured accurately.
  
• CRM/ATS Integration: Seamlessly integrates with existing Customer Relationship Management (CRM) and Applicant Tracking Systems (ATS), consolidating call data within current workflows.

Learn more about FreJun’s CRM/ATS integration.

• Reports and Analytics: Offers detailed analytics to track team performance, identify successful strategies, and pinpoint areas for improvement.

Access FreJun’s call analytics tools.

• AI Insights: Utilizes AI to analyze call data, providing actionable insights to enhance call operations and overall business communication strategies.

Understand FreJun’s AI-powered capabilities here.

• Call Tracking and Monitoring: Enables businesses to keep track of all call activity, both incoming and outgoing, for better oversight and accountability.
  

Pricing:  Standard: Begins at $14.49 per user, per month.

              Professional: Starts at $16.69 per user, per month.

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            G2 Rating: 4.9/5 (Read Reviews)

2. Botim – A Government-Approved VoIP App

Botim is one of the few VoIP apps permitted by Saudi authorities. It allows users to make voice and video calls but requires a monthly subscription through local telecom providers. Botim is a communication app that offers voice and video calls, group chats, and other features. It was developed by Algento, a private American technology company that specializes in mobile products and services. 

Key Features of Botim

• Government-approved in KSA – Works legally without requiring a VPN.
• Voice & Video Calls – Enables high-quality audio and video calls.
• File & Media Sharing – Allows users to send images, videos, and documents.
• Group Chats & Calls – Supports group conversations for easier collaboration.

Pricing: Visit the BOTIM website for pricing details.

G2 Rating:  NA

3. Microsoft Teams – Ideal for Professional Use

Microsoft Teams has rapidly become an essential tool for enterprise communication. This platform consolidates chat, video conferencing, calls, and file sharing into a single, user-friendly interface. This integration promotes seamless communication, streamlines project management, and enhances overall productivity. The ability to create dedicated channels for different teams or projects further ensures structured and efficient teamwork.

Key Features of Microsoft Teams

• Group Chat: Initiate and participate in group chats, allowing multiple team members to communicate in real time. You can name group chats for easy identification and add new participants as needed.
• File Sharing and Collaboration: Share files directly within the chat, enabling team members to collaborate on documents, spreadsheets, and presentations without leaving the platform.
• Audio and Video Calling: Start audio or video calls directly from a group chat, facilitating quick discussions or virtual meetings. Features include group calling, voicemail, and call transfers.
• Meetings Integration: Schedule and join meetings with integrated calendar features, and enhance meetings with tools like PowerPoint Live and Microsoft Whiteboard.
• Customization and Organization: Pin frequently used group chats to Favorites, and utilize filters like “Unread,” “Chat,” “Channels,” “Meetings,” and “Muted” to organize messages effectively.

These features make Microsoft Teams a versatile tool for enhancing productivity and collaboration within organizations.

Pricing: Basic plan for Microsoft Teams Essentials ₹ 115.00 user/month

G2 Rating: 4.3/5 (Read Reviews)

4. Zoom – Best for Video Calls

Building on its success as a video conferencing leader, Zoom has introduced Zoom Phone, a feature-rich VoIP service tailored for hybrid work environments. Zoom Phone offers high-quality voice communication alongside its renowned video capabilities. Businesses can leverage their global PSTN coverage to ensure seamless international communication. The platform is ideal for teams that frequently use video and voice together, providing a unified experience for remote and in-office employees.

Key Features

• Global Calling Options: Offers plans with unlimited calling within select countries or metered calling options, providing flexibility based on your organization’s communication needs.
• Cloud PBX System: A modern cloud-based phone system that integrates seamlessly with Zoom Meetings and Zoom Rooms for a unified communication experience.
• Device Flexibility: Supports various devices, including desk phones, smartphones, tablets, and desktop computers, for flexibility in making and receiving calls.
• Call Management: Features such as call forwarding, call delegation, voicemail transcription, and auto-attendant ensure efficient call handling.
• Number Porting: Allows businesses to retain their existing numbers when transitioning to Zoom Phone, simplifying the migration process.

Pricing: Starts from $10/month/user

G2 Raings: 4.5/5

5. Cisco Webex Calling – Enterprise-Grade Security and Performance

Cisco Webex Calling is a trusted VoIP solution for enterprises requiring top-notch security and performance. It integrates seamlessly with the Webex suite, offering a unified communication experience with voice, video, and team collaboration tools. With its enterprise-grade encryption and compliance features, Cisco Webex Calling is a top choice for industries with stringent security requirements.

Key Features of Cisco Webex Calling

• High-quality HD voice and video communication.
• Advanced security features, including end-to-end encryption.
• Integration with Webex Teams for enhanced collaboration.
• Global reach with PSTN connectivity.
• Scalable solutions for large enterprises.

Pricing: The basic plan starts at  $15.30/user/month.

G2 Rating: 4.5/5

Comparison Table

App Name	Availability in Saudi Arabia	Features	Encryption	Recommended Use
BOTIM	✅ Officially approved	HD video/audio calls	AES-256	Personal & business
Frejun	✅ Works with AI call routing	Secure AI calling	End-to-end	Business communication
Skype	⚠️ Limited access	Voice & chat	Standard encryption	International calls
Zoom	✅ Works for meetings	Video + audio	AES-256	Business meetings
WhatsApp	❌ Call feature restricted	Chat + media	End-to-end	Text messaging only

Why FreJun is the Leading Secure VoIP Solution in KSA

With multiple VoIP solutions available, FreJun stands out as the best choice due to its legal compliance, high-quality calls, and business-friendly features. Here’s why:

1. 100% Legal & Compliant

• No risk of blocked calls or legal issues.
• Approved VoIP solution for seamless communication.

2. Unmatched Call Quality

• No lag or dropped calls, unlike VPN-based services.
• Clear voice transmission with HD audio technology.

3. Advanced Business Features

• AI-powered call analytics for businesses.
• CRM and workflow automation to enhance efficiency.

4. Affordable & Scalable

• Lower costs than traditional telecom providers.
• Flexible plans tailored to business and personal needs.

5. Perfect for Professionals & Companies

• Ideal for remote teams, freelancers, and enterprises.
• Multi-device access for on-the-go connectivity.

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Final Thoughts

In a world where communication is key, being unable to make calls freely in Saudi Arabia can be frustrating. However, you don’t have to risk breaking regulations or using unreliable workarounds. By choosing the right legal VoIP solutions, you can ensure secure, high-quality communication for both personal and business needs.

Among the available options, FreJun remains the top choice due to its unmatched reliability, compliance, and business-focused features. Whether you’re an entrepreneur, a freelancer, or a corporate executive, FreJun empowers you with seamless communication without legal concerns. Additionally, its features are specifically designed to cater to the needs of professionals, offering easy integration, clear call quality, and advanced functionalities that support business growth.

Moreover, FreJun’s ability to adhere to local regulations ensures that you’re always on the right side of the law, offering peace of mind alongside superior service. The platform’s scalability also makes it an ideal option for businesses of all sizes, further solidifying its position as the go-to solution for VoIP communication.

Don’t let VoIP restrictions hold you back! Explore FreJun today and experience hassle-free calling in Saudi Arabia. With FreJun, you can communicate effectively and confidently, no matter where you are.

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📌 Get Started with FreJun Now! – Your gateway to secure, unrestricted communication!

Further Reading:  17 VoIP Solutions for Small Businesses in 2025 – Maximize Efficiency

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