Top 7 Premium WhatsApp Calling Alternatives in Dubai for Reliable Communication

Due to restrictions on WhatsApp calling in Dubai and across the UAE, individuals and businesses need premium VoIP services to ensure clear and uninterrupted communication. Moreover, free apps often come with limitations, such as poor call quality, security concerns, and unreliable connectivity. However, premium VoIP services provide a more reliable and secure option, ensuring high-quality calls and enhanced privacy. As a result, businesses can operate smoothly without disruption, improving customer interactions and internal communications

For those who value professional, high-quality, and secure communication, premium VoIP solutions offer advanced features like AI-driven call insights, CRM integration, business-grade encryption, and dedicated customer support.

Top 7 Premium WhatsApp Calling Alternatives in Dubai

Here are the top 7 premium WhatsApp calling alternatives in Dubai that provide high-definition voice & video calls, ensuring seamless connectivity.

1. FreJun

When it comes to VoIP services, FreJun is in a league of its own, offering a robust, feature-rich platform designed to meet the evolving needs of modern businesses. From startups to enterprises, FreJun is the ultimate choice for organisations that prioritise seamless communication, efficiency, and innovation. Businesses can gain deeper insights into customer interactions, enabling them to refine their service strategies and improve customer satisfaction. Moreover, with FreJun, companies benefit from intuitive call management features, global connectivity, and seamless integration with popular CRM platforms. As a result, it creates a unified communication hub, enhancing overall efficiency and communication across teams.

Businesses can gain deeper insights into customer interactions, enabling them to refine their service strategies and improve customer satisfaction. Moreover, with FreJun, companies benefit from intuitive call management features, global connectivity, and seamless integration with popular CRM platforms. As a result, this creates a unified communication hub. Furthermore, by leveraging these features, businesses can enhance operational efficiency, streamline communication, and provide better customer support.

Key Features:

• Virtual Numbers: Provides local or toll-free numbers for businesses, enhancing accessibility and professional presence.
  
• Click-to-Call and Autodialer: Enables users to initiate calls with a single click and automatically dial lists of phone numbers, increasing efficiency and call volume.
  
• Call Transcription and Recording: Automatically records and transcribes calls for future reference and training purposes, ensuring important information is captured accurately.
  
• CRM/ATS Integration: Seamlessly integrates with existing Customer Relationship Management (CRM) and Applicant Tracking Systems (ATS), consolidating call data within current workflows.

Learn more about FreJun’s CRM/ATS integration.

• Reports and Analytics: Offers detailed analytics to track team performance, identify successful strategies, and pinpoint areas for improvement.

Access FreJun’s call analytics tools.

• AI Insights: Utilizes AI to analyze call data, providing actionable insights to enhance call operations and overall business communication strategies.

Understand FreJun’s AI-powered capabilities here.

By leveraging advanced AI technologies, FreJun aims to streamline communication processes, reduce manual tasks, and enhance productivity for data-driven teams across various business sectors.

Pricing:  Standard: Begins at $14.49 per user, per month.

              Professional: Starts at $16.69 per user, per month.

G2 Rating: 4.9/5 (Read Reviews)

2. Vonage Business Communications

Vonage Business Communications is a trusted VoIP provider offering flexibility and a wide array of features for businesses of all sizes. Moreover, the platform includes advanced APIs that allow businesses to customize their communication workflows. In addition, with features like call queuing, IVR, and a virtual receptionist, Vonage ensures smooth and professional communication. Therefore, businesses can enhance their communication efficiency and provide a seamless experience for both clients and employees. It also integrates seamlessly with popular CRMs, enabling sales and support teams to work more efficiently.

Key Features:

• Extensive API support for custom workflows.
• Advanced IVR and call routing for better customer management.
• Integration with Salesforce, HubSpot, and other CRMs.
• Scalable plans to accommodate growing teams.
• Reliable 24/7 customer support and robust documentation.

Pricing: Vonage’s basic Mobile Plan starts at $19.99 per user per month.

G2 Rating: 4.3/5

3. Microsoft Teams Calling Plan

Microsoft Teams Phone extends the functionality of the popular Teams platform by adding VoIP services to its suite of tools. Moreover, for businesses already using Microsoft Office 365, this service is an easy addition, integrating seamlessly with existing workflows. Additionally, Team Phone provides advanced features like call forwarding, voicemail transcription, and video conferencing, ensuring a unified communication experience. Furthermore, its enterprise-grade security and compliance features make it a preferred choice for regulated industries.

Key Features:

• Unified communication for voice, video, and chat in a single platform.
• Integration with Office 365 apps like Outlook and SharePoint.
• Advanced security and compliance tools to meet industry regulations.
• Intelligent call routing and voicemail transcription.
• Support for large-scale enterprise communication needs.

Pricing:  Microsoft Teams Essentials ₹ 115.00 user/month.

G2 Rating: 4.3/5 (Read Reviews)

4. Cisco Webex Calling

Cisco Webex Calling is a trusted VoIP solution for enterprises requiring top-notch security and performance. Moreover, it integrates seamlessly with the Webex suite, offering a unified communication experience with voice, video, and team collaboration tools. Additionally, with its enterprise-grade encryption and compliance features, Cisco Webex Calling is a top choice for industries with stringent security requirements. As a result, businesses can maintain secure and efficient communication while meeting industry standards.

Key Features:

• High-quality HD voice and video communication.
• Advanced security features, including end-to-end encryption.
• Integration with Webex Teams for enhanced collaboration.
• Global reach with PSTN connectivity.
• Scalable solutions for large enterprises.

Pricing: The basic plan starts at  $15.30/user/month.

G2 Rating: 4.5/5

5. Zoom Phone

Building on its success as a video conferencing leader, Zoom has introduced Zoom Phone, a feature-rich VoIP service tailored for hybrid work environments. Zoom Phone offers high-quality voice communication alongside its renowned video capabilities. Businesses can leverage their global PSTN coverage to ensure seamless international communication. The platform is ideal for teams that frequently use video and voice together, providing a unified experience for remote and in-office employees.

Key Features:

• Enterprise-grade PSTN connectivity with global reach.
• Seamless integration with Zoom Meetings for unified communication.
• Voicemail transcription and call recording for documentation.
• Scalable plans were suitable for businesses of any size.
• Robust security features to protect sensitive data.

Pricing: Starts from $10/month/user.

G2 Raings: 4.5/5

6. Nextiva

Nextiva is renowned for its easy-to-use VoIP platform that combines advanced calling features with productivity-enhancing tools. It offers businesses a centralized communication hub that integrates voice, email, and chat for improved collaboration. Nextiva’s analytics and automation tools provide actionable insights into customer interactions, helping businesses enhance their service quality. With affordable pricing plans and scalability, Nextiva is an ideal choice for small to medium-sized businesses looking for a reliable VoIP provider.

Key Features:

• Unified communication for voice, email, and chat.
• AI-powered analytics to optimize customer interactions.
• Call recording and voicemail transcription for efficient documentation.
• Mobile and desktop apps for on-the-go communication.
• Reliable uptime with 24/7 customer support.

Pricing: The basic plan starts from $20.

G2 Rating: 4.5/5

7. RingCentral MVP (Message, Video, Phone)

RingCentral stands out as a premier cloud-based enterprise communication solution. Offering a comprehensive suite of communication tools, RingCentral ensures that businesses maintain seamless connectivity. Their cloud-based architecture not only provides high reliability but also simplifies the management of communication systems without the need for extensive on-premise hardware.

Key Features:

• International Numbers: Provides local, toll-free, and vanity numbers in multiple countries, enabling businesses to establish a global presence and facilitate customer communication.
• Global Office Solution: Offers seamless connectivity across international offices, unifying communication tools like voice, messaging, and video for distributed teams.
• Multi-Language Support: Supports a variety of languages for customer interactions and user interfaces, enhancing accessibility for diverse teams and clients.
• 24/7 Customer Support: Provides round-the-clock assistance to ensure smooth operations and resolve issues promptly across different time zones.
• Cloud-Based Communications: Delivers reliable and scalable cloud communication services, reducing infrastructure costs and enhancing business agility.

These features make RingCentral a versatile and comprehensive solution for businesses with international communication needs.

Pricing: The most basic plan starts at $9.99 per user per month.

G2 Ratings: 3.9 out of 5

Why a Premium VoIP is the Best Choice Over Free Apps

Uninterrupted Call Quality – No lag, no call drops, just crystal-clear audio & video.
Enterprise-Level Security – Protects your conversations with end-to-end encryption.
Scalability & Flexibility – Works for both small businesses and large enterprises.
AI & Automation Features – Call routing, analytics, and customer insights for smarter operations.
Reliable Customer Support – 24/7 assistance to ensure smooth communication.

Choosing the Right Premium VoIP for You

If you’re looking for a comprehensive, feature-rich solution, options like FreJun, RingCentral, and Vonage provide everything from AI-powered insights to omnichannel communication. If you need an integrated calling system for business collaboration, platforms like Microsoft Teams Calling Plan or Zoom Phone are excellent choices. Meanwhile, companies prioritizing security and enterprise compliance should consider Nextiva or Cisco Webex Calling.

The Future of Communication is Here

As the UAE continues to embrace digital transformation, businesses and professionals must stay ahead of the curve by adopting secure, scalable, and intelligent communication tools. The era of relying on limited, free apps is over—premium VoIP solutions are setting a new standard for seamless, high-quality, and professional communication.

Now is the time to make the switch to a premium VoIP service and elevate your communication experience in Dubai. The future is crystal clear—literally!

Final Thoughts: Why Premium VoIP Solutions Are the Future of Communication in Dubai

The landscape of communication in Dubai is evolving rapidly, and with the restrictions on WhatsApp calling, businesses and individuals must adapt to superior alternatives. Moreover, while free apps might seem convenient, they often come with unreliable connections, security vulnerabilities, and poor customer support, making them unsuitable for professional and business use. Therefore, investing in a premium VoIP solution is no longer an option—it’s a necessity. Furthermore, with enterprise-grade security, AI-driven analytics, seamless CRM integration, and high-definition voice & video calls, these services empower businesses to enhance customer interactions, improve productivity, and maintain seamless global connectivity

Further Reading: 5 Apps to Make Affordable Calls to Ajman