Does iSmartRecruit Support VoIP Calling?

Recruiting today is more than just managing resumes. It’s about reaching the right candidate at the right time — often within minutes — and doing it in a way that’s efficient, trackable, and aligned with your internal workflows. With talent shortages, high competition, and growing candidate expectations, speed and personalization in communication are non-negotiable.

This is where VoIP (Voice over Internet Protocol) calling becomes critical for recruiters. Integrating calling into your ATS (Applicant Tracking System) enables recruiters to connect with candidates instantly, without having to toggle between multiple tools.

If you’re using iSmartRecruit, one of the fastest-growing ATS platforms globally, you’re probably asking:

Does iSmartRecruit Offer Built-In VoIP Calling?

Let’s get this part straight: iSmartRecruit does not offer native VoIP calling capabilities by default, but it fully supports integrations with leading VoIP providers. In other words, you won’t find a built-in dialer or telephony interface the moment you log in—but you can connect tools like FreJun, Twilio, or Dialpad to enable calling features inside the platform.

This means recruiters can:

• Call candidates directly from within the ATS (click-to-call)
  
• Log calls automatically in the candidate profile
  
• Record outcomes and follow-ups
  
• View recent communication history in one place
  
• Sync contact details and caller IDs
  

By leveraging VoIP integrations, iSmartRecruit becomes a powerful communication command centre — not just a place to store resumes.

Important Note: The level of automation, intelligence, and usability you get depends entirely on which VoIP provider you integrate. This is where FreJun leads the pack.

Why VoIP Integration Is Critical for Modern Recruiters

If you’re still using a desk phone or dialling numbers manually, you’re not just wasting time — you’re creating friction in the hiring process. Modern recruitment requires automated, context-aware communication that flows directly into your ATS.

Here’s why VoIP is non-negotiable for forward-thinking recruitment teams using iSmartRecruit:

1. Reduce Time-to-Call with One-Click Outreach

The difference between a 10-minute follow-up and a 24-hour delay can determine whether you close a hire — or lose them to a competitor. With click-to-call, recruiters can call a candidate instantly from the ATS, without switching tabs or apps.

2. Automate Data Capture & Call Logging

Manual entry is error-prone and time-consuming. VoIP integration allows automatic logging of every call, along with key details like:

• Duration
  
• Outcome
  
• Tags (e.g., “Interested”, “Follow-up Required”)
  
• Audio recording or transcript

This improves visibility for recruiters and management alike.

3. Centralized Reporting & Recruiter KPIs

Integrated VoIP makes it easy to monitor recruiter performance:

• Who made the most calls?
  
• Which calls led to placements?
  
• What’s the average call-to-interview ratio?

With tools like FreJun, you can turn this data into recruiter leaderboards and dashboards.

4. AI Insights for Smarter Decision-Making

AI-powered VoIP tools like FreJun offer sentiment analysis, keyword detection, and AI-generated call summaries, helping teams prioritize leads and qualify candidates faster than ever.

5. Reach Candidates Globally

With features like SIP trunking, local presence numbers, WhatsApp/SMS support, and cloud-based routing, VoIP integrations give global staffing firms an edge in international hiring.

Popular VoIP Providers That Work With iSmartRecruit

iSmartRecruit is designed to be flexible and integration-friendly. It supports several VoIP platforms, allowing companies to pick the one that matches their communication strategy, geography, and use case.

Here are the most commonly used VoIP platforms with iSmartRecruit:

1. FreJun

FreJun is built for recruiting teams that want smart call management without drowning in manual updates. With its one-click dialing, auto-logging of calls, and voice analytics, FreJun ensures that every conversation is recorded, searchable, and actionable. FreJun is an AI-powered VoIP platform built for businesses looking for smart, automated, and cost-effective communication solutions. Unlike traditional VoIP apps, FreJun automates call handling, integrates seamlessly with CRM tools, and provides real-time analytics.

Key Features:

• Click-to-call from candidate profiles inside iSmartRecruit

 See How FreJun Integrates with Leading CRMs

• AI-Powered Call Analysis: Get insights into conversation trends, customer sentiment, and actionable follow-ups.

            How FreJun’s AI Enhances Business Communication

• Click-to-Call & Auto Dialer: Make calls directly from HubSpot without switching platforms, saving time and increasing productivity.
  
• Call Transcriptions & Recordings: Every call is recorded and transcribed for easy reference and training purposes.

             Discover How FreJun’s Call Recording Works

• Performance Analytics: Gain insights into team performance with detailed call metrics and reporting.
  
• Multi-Channel Communication: Supports voice, SMS, and WhatsApp to engage customers across various channels.
  
• Scalability & Customization: Works for businesses of all sizes with tailored integrations and workflow automation.

Pricing:  Standard: Begins at $14.49 per user, per month.

              Professional: Starts at $16.69 per user, per month.

G2 Rating: 4.9/5 (Read Reviews)

2. Twilio

Twilio provides highly customizable APIs for businesses that need programmable voice, SMS, and video communication. It is a cloud-based automatic solution that allows developers to integrate it with other communicative platforms with the help of its API. As the developers will integrate it with other software applications they can make it a scale communication services provider.

Key Features:

• Programmable APIs for voice, SMS, and video.
• Global reach with multi-country connectivity.
• Programmable APIs for voice, SMS, video, and authentication.
• Multi-channel communication via chat, WhatsApp, and email.
• Global reach with multi-country connectivity and localized phone numbers.

Pricing: Visit the twilio page for pricing details

G2 Rating: 4.2/5 

3. Dialpad

Dialpad brings AI-powered voice intelligence to Zoho CRM workflows. The platform integrates seamlessly with popular tools like Google Workspace and Slack, making it an ideal choice for tech-savvy teams. Dialpad’s intuitive design and advanced features cater to businesses aiming to improve productivity and customer satisfaction. Dialpad is an AI-powered VoIP solution known for its real-time voice intelligence and transcriptions.

Key Features:

• AI-powered real-time call transcription.
  
• Seamless integration with Ismartrecruit.
  
• Automatic call logging and summaries.
  
• Voicemail transcription.

Pricing: The basic plan starts at $27/user/month.

G2 Rating: 4.4/5

4. Microsoft Teams

Microsoft Teams is a robust communication and collaboration platform that now offers VoIP calling capabilities through Microsoft Teams Phone. With deep integration into the Microsoft 365 ecosystem and compatibility with ATS platforms like Ismartrecruit, it is a go-to choice for enterprises focused on productivity, compliance, and seamless workflow management.

Key Features:

• Seamless integration with Ismartrecruit for streamlined recruitment communication.
  
• AI-powered noise suppression and transcription features.
  
• Click-to-call and automated logging directly within Microsoft Teams.
  
• Unified workspace for chat, video, file sharing, and VoIP calling.
  
• Enterprise-grade security and compliance with Microsoft 365.
  

Pricing: Microsoft Teams Phone plans start at $15/user/month (add-on to Microsoft 365).

G2 Rating: 4.4/5

5. Google Meet (Google Workspace with Voice)

Google Meet, part of Google Workspace, offers an enterprise-grade VoIP and video communication solution. When combined with Google Voice (a paid add-on), it transforms into a powerful VoIP tool suitable for recruitment and business communication. With seamless integration into tools like Ismartrecruit via Google Workspace APIs, it supports recruiters with click-to-call, calendar sync, and contact management features.

Key Features:

• Seamless integration with IsmartRecruit through Google Workspace connectivity.
  
• HD-quality voice and video meetings with AI enhancements.
  
• Google Voice allows VoIP calling with number porting and smart call forwarding.
  
• Automatic call logging, voicemail transcription, and spam call filtering.
  
• Deep integration with Gmail, Google Calendar, and Google Contacts.

Pricing: The Google Voice Starter Plan begins at $10/user/month

G2 Rating: 4.6/5

Pro Tip: FreJun doesn’t just plug into iSmartRecruit—it enhances it with next-gen features like transcription, sentiment tracking, and call dashboards.

Why FreJun Is the Best VoIP Integration for iSmartRecruit

While most VoIP platforms offer basic calling features, FreJun is designed specifically for recruiters and outbound teams, making it the perfect match for iSmartRecruit.

Key Benefits of FreJun with iSmartRecruit:

• Click-to-call from candidate/job records
  
• Auto-call logging and smart notes
  
• AI-powered call transcription

Discover How FreJun’s Call Recording Works

• Real-time sentiment scoring
  
• Power dialer for bulk calling sessions
  
• Omnichannel messaging (WhatsApp, SMS, email)
  
• Call performance analytics for each recruiter
  
• Fully GDPR-compliant with cloud recording
  
• No-code integration via API or marketplace connector
  

FreJun goes beyond being a VoIP tool—it becomes your communication control panel inside iSmartRecruit.

With FreJun, recruiters spend less time managing calls and more time closing hires.

Comparison Table: FreJun vs Generic VoIP Tools

Final Thoughts

Your ATS is the heart of your recruitment tech stack — but it’s only as powerful as the tools you connect to it. While iSmartRecruit gives you a strong foundation with its candidate tracking, pipeline visibility, and automation, it lacks one thing natively: intelligent voice communication.

And in 2025, voice matters more than ever.

Whether you’re chasing top candidates, nurturing passive talent, or maintaining client relationships, your ability to connect, record, and analyze calls at scale can make or break your hiring targets.

That’s where FreJun becomes your secret weapon.

By integrating FreJun with iSmartRecruit, you unlock:

• AI-enhanced voice communication
  
• Automated CRM syncing
  
• Rich recruiter performance analytics
  
• Insightful transcripts and sentiment tagging
  
• Multichannel outreach — all from one place

The result?

• More placements
• Happier candidates
• More productive recruiters
• A competitive edge in the talent market

Ready to bring intelligent communication into your ATS? Don’t just track resumes — talk smarter, hire faster.

No code. No delay. Just smarter VoIP inside iSmartRecruit.

Further Reading: 7 Popular Apps for Calling in the UAE You Need to Know

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