International Calling Apps vs Sales Dialers: Which One Helps You Close More Deals?

Last updated on June 4th, 2025 at 09:29 pm

Choosing the right communication tool can be the difference between a missed connection and a closed deal. While international calling apps like JusCall offer low-cost global calls, they often lack the structure, integration, and performance tracking that sales teams need. In contrast, sales dialers like FreJun are purpose-built for efficiency, offering features like CRM sync, call logging, and analytics tools that help teams stay organized, productive, and focused on conversions.

What Are International Calling Apps?

International calling apps are mobile or web-based tools that allow users to make voice calls over the internet (VoIP), often at little to no cost. These platforms are designed for basic cross-border communication and are widely used by individuals seeking affordable ways to stay in touch.

Popular examples include:

• Frejun
• JusCall
• Rebtel
• TextNow
• Dingtone

For a detailed breakdown of the top tools in this space, check out this list of 13 essential software options for international calls.

These apps are typically ideal for:

• Staying connected with friends and family living abroad
  
• Making personal or occasional international calls
  
• Avoiding traditional mobile carrier charges and roaming fees

While international calling apps serve their purpose for casual use, they come with several limitations for business communication:

• No support for call logging, making it difficult to track conversations
  
• No integration with CRMs, which means reps must manually enter data
  
• Lack of automation tools like auto-dialers or follow-up scheduling
  
• No compliance features such as call consent, encryption, or secure data storage

In short, these apps aren’t built for sales, support, or business scalability. They work well for informal communication but fall short when teams need structured outreach, performance insights, or workflow integration.

What Are Sales Dialers?

Sales dialers are purpose-built business communication tools designed to streamline and automate outbound calling efforts. Unlike basic calling apps, these platforms are engineered for sales and support teams, enabling them to manage high call volumes efficiently while integrating seamlessly with CRMs and sales workflows.

Popular sales dialers include:

• FreJun
  
• JustCall
  
• CloudTalk
  
• RingCentral
  

Key capabilities of sales dialers include:

• Click-to-call functionality directly from CRM platforms like Salesforce, HubSpot, or Zoho
  
• Automatic call logging, recording, and tagging for complete conversation tracking
  
• Smart call scheduling and follow-up reminders to reduce missed opportunities
  
• Real-time call analytics and performance dashboards to monitor outreach efforts
  

These tools not only improve team productivity but also provide visibility into call outcomes, helping managers coach reps and optimize performance.

To further enhance your outbound calling strategy, many sales dialers also support virtual numbers, which help personalize outreach and improve local connect rates  — learn more about the benefits of using virtual numbers for sales calls here.

Pro Tip: If your sales team spends several hours each day making calls, a sales dialer can significantly reduce manual work, increase connect rates, and drive better results.

Key Differences Between the Two

While international calling apps and sales dialers may both facilitate voice communication, their core functionalities are vastly different. International calling apps are built for personal convenience, whereas sales dialers are designed for business performance. Below is a side-by-side comparison highlighting how the two tools stack up across critical features that matter to growing teams.

Use Case Comparison: Personal vs Business

When choosing between an international calling app and a sales dialer, it’s important to consider the intended use. The two tools serve fundamentally different purposes, and picking the wrong one can lead to inefficiencies, missed opportunities, or a lack of visibility.

Basic calling apps may work for personal use, but they lack the features growing businesses need. FreJun offers CRM integration, call automation, and real-time analytics tailored for sales and support teams. It ensures compliance and scales easily with your team. For startups aiming to grow efficiently, FreJun is a smarter alternative.

• Ideal for casual conversations with friends or family abroad
  
• Useful for one-time or occasional calls to international numbers
  
• Designed for convenience, not structured workflows
  
• Offers limited or no visibility into call history, outcomes, or follow-ups

Basic apps like JusCall aren’t built for business needs like CRM sync or analytics. FreJun offers automation, compliance, and scalability tailored for growing teams. It’s a smarter choice for startups that want to streamline communication and grow faster.

• Tailored for daily outbound outreach to prospects, customers, or leads
  
• Supports multi-step sales workflows with scheduling and reminders
  
• Includes CRM integration to log every call and its context automatically
  
• Enables performance tracking through call analytics, agent scoring, and call recordings

If your goal is to manage a pipeline, track performance, or scale customer communication across a team, a sales dialer is the right fit. International calling apps may save money in the short term, but they don’t support the structure or insights needed for business growth.

Why Sales Teams Prefer Dialers

Sales dialers are built to solve real-world challenges faced by modern sales teams — from boosting productivity to improving call quality and consistency. By automating repetitive tasks and centralizing communication, these platforms give reps more time to focus on what matters most: meaningful conversations and closing deals.

To see how modern sales teams are using dialers to drive growth, check out this complete guide to sales calling strategies and tools.

Here’s why sales teams rely on dialers over traditional calling tools:

1. Increase outreach volume with auto-dialers that eliminate manual number entry
2. Enhance follow-up efficiency using reminders, notes, and scheduled callbacks
3. Reduce data entry errors through real-time CRM synchronization
4. Gain actionable insights from call recordings, transcriptions, and sentiment analysis
5. Test and improve call scripts based on outcome-based analytics

In addition to helping individual reps, sales dialers are invaluable for managers and team leads. With built-in analytics and reporting dashboards, managers can:

• Monitor agent performance in real time
  
• Review key metrics like call volume, duration, and connect rate
  
• Track conversion rates from call to closed deal
  
• Optimize outreach timing and messaging based on data
  

Pro Tip: Even closing one or two additional deals per month, thanks to better efficiency and insights, can more than cover the cost of a sales dialer. For growing teams, it’s not an expense, but an investment in scalable, data-driven selling.

FreJun: The Ideal Sales Dialer for Growing Teams

FreJun is designed specifically for outbound sales teams who want to have smarter, faster, and more measurable conversations. Whether your team is small and just getting started or rapidly growing, FreJun offers the tools and features necessary to boost productivity and drive sales success.

1. Seamless Click-to-Call Integration with Popular CRMs

FreJun integrates effortlessly with leading CRM platforms such as Salesforce, Zoho, and HubSpot. This means sales reps can initiate calls directly from their CRM dashboard without switching apps or manually dialing numbers. This streamlined workflow saves time and reduces the chance of dialing errors, helping your team stay focused on selling rather than administrative tasks.

2. AI-Powered Call Summaries and Auto-Transcription

FreJun leverages advanced AI technology to automatically transcribe calls and generate concise call summaries. This feature saves reps from manual note-taking, ensuring that important details and action items are captured accurately. It also enables quick reviews of past conversations, helping sales teams stay aligned and prepare better for follow-ups.

3. Indian Number Provisioning for Local Outreach

For teams targeting Indian markets, FreJun offers Indian number provisioning. This allows your sales reps to use local numbers when reaching out to prospects, increasing the chances that calls will be answered. Local numbers also build trust and improve the overall customer experience by making the communication feel more personal and relevant.

4. Automatic Call Logging and Note Attachment in CRMs

FreJun automatically logs every call made, along with relevant notes and call outcomes, directly within your CRM. This eliminates the tedious manual data entry process, reduces errors, and provides a centralized record of all customer interactions. Managers and team members can easily access these logs to track progress and maintain a comprehensive view of the sales pipeline.

5. Smart Dashboards and Agent Scoring

FreJun provides intuitive dashboards that offer real-time insights into call metrics such as volume, duration, and connect rates. Additionally, the platform includes agent scoring features, which help managers evaluate rep performance based on key indicators. These insights empower sales leaders to coach their teams more effectively and optimize outreach strategies to maximize deal closures.

Pricing:

Standard: Begins at $14.49 per user, per month

Professional: Starts at $16.69 per user, per month

G2 Reviews: 4.9/5 

Final Thoughts

While international calling apps are suitable for casual or short-term communication needs, they fall short when it comes to supporting structured, scalable, and performance-driven sales operations. For growing businesses, especially sales teams aiming to increase efficiency and close more deals, a robust sales dialer is not just a tool — it’s a necessity.

Sales dialers like FreJun offer the automation, CRM integration, call analytics, and team management features that international calling apps simply can’t match. With capabilities designed specifically for outbound sales, FreJun empowers teams to work smarter, stay organized, and turn more conversations into conversions.

Try FreJun Free for 3 Days →

Further Readings: How to Make International Calls in Thriwin from India?

FAQs