How Unified Communication Platforms Boost Team Productivity?

There was a time when remote working was considered impossible due to communication and interactive troubles. 

Even if the whole working process was shifted to cloud-based digital solutions, the remote collaboration between teams was still confusing, complex, and undeniably time-consuming, resulting in decreased productivity and unfavorable outcomes.

However, introducing unified communication platforms rescued these challenges by providing a single cloud plan with multiple tools and robust solutions. Integrated with the most advanced technologies, this software and applications set new standards for organizations, boosting performance, great revenues, and optimized teamwork. 

If you want to strengthen your team’s communication and collaboration, you’ve come to the right post! Here, we will highlight the basics of unified communication platforms and explain how they boost team productivity and generate a high-profit ratio. 

Unified Communication Platforms – A Quick Overview

Unified Communications, or Unified Communications as a Service (USaaS), is a modern, single-cloud technology that combines all communications tools on one platform. 

It provides extensive enterprise communication and interaction tools and integrates real-time collaboration features. Thus, whether the employee works from anywhere globally, he can easily and quickly connect with his team through these platforms and work effectively. 

The integration of Unified Platforms in various industries is growing, especially in tech-based organizations. Its most prominent benefits, including cloud-based migration and quick access to workflows, are helping leading companies hire the best talents worldwide and get the best outcomes. 

Furthermore, the Covid-19 lockdown has also significantly impacted the usage of such technologies. As technologies like remote working and cloud collaboration experienced a sudden boost during the lockdown period, the industry’s demand for digital solutions like Unified Communications Platforms has also increased. 

Let’s have a quick look at what types of tools Unified Communication Platforms offers to teams:

• Video Calling
• Video Conferencing
• Email Integration
• Screen Sharing
• Instant Messaging
• Group Chats
• Files Sharing
• Files Storage
• Availability Indicators
• Call Transcriptions
• Calendars and Scheduling
• Virtual Meeting Spaces
• Customer Services Support
• Desktop and Mobile Applications

How Does Unified Communication Platforms Work?

Unified Communication Platforms work by uniting various communication tools in one system. The system is entirely cloud-based and relies on internet server hosts, enabling users from all over the globe to connect, collaborate, and interact seamlessly. 

It provides a single, effective user interface for all the tools a team requires, whether at a startup or enterprise level. Employees can easily and quickly switch between communication modes, access information, store data, and interact with teammates without dealing with the complicated and prolonged hassles of operating various tools. 

The following are distinctive features of Unified Communication Platforms, which make them a productive solution for organizations! 

• Provides flexibility so that employees worldwide can connect smoothly. 
• It contains various communication tools to provide personalized interaction experiences. 
• Follows end-to-end encryption communication and data protection practices. 
• Support disruption-free remote and hybrid working environments. 
• Compatible with various devices and with a range of different browsers. 
• Provide advanced and comprehensive analytic and reporting services. 

How Unified Communication Platforms Boost Team Productivity?

The need for clear, quick, and effective communication has never been more significant in the technology industry, all thanks to the growing global concerns towards digitalization and remote working. 

Contributing directly to the tea’s working capabilities and boosting their performance and efficiency, here’s how the unified communication platforms can impact the employees’ performance and bring collaborative success. Let’s get started! 

1. IP Location Optimization

Unified Communication Platforms use employees’ IP location data to optimize geographical limitations and ensure a practical, unrestricted, and trouble-free communication experience. From swiftly routing calls to the nearest server for quick connections to reducing latency disruptions and offering high voice and video quality, these platforms provide clear and disruption-free communication between employees from different regions.

Moreover, the UC platforms boost security by continuously monitoring communication data. They also restrict activity and prevent access to unauthorized servers from different regions. 

Employees can also use DNS Checker, a leading online IP locator tool, to find their device’s IP address and manage their location settings using Unified Communication tools. This ensures a practical and trouble-free experience. 

2. Reduces Costs and Saves Time

Unlike in older times when organizations had to purchase and implement various expensive communication tools separately for their workflow and efficiency, unified platforms have become practical and cost-effective solutions for companies by preventing the need for various collaborative tools. 

Moreover, it saves the employees time by preventing them from switching to different platforms for different services. The company doesn’t have to plan workshops and training sessions for various tools, as the employees only use one platform for communication and collaborative services. 

3. Facilitates Real-Time Collaboration

Unified platforms, which increase working efficiency and productivity, are most prominently characterized by real-time communication and collaboration. By providing distinctive tools like absence markers, leave labels, and availability indicators, these platforms enable the remote workforce to determine the present status of their team members and make voice calls, meetings, and instant chats. 

This quick communication helps the team restrict message delays and distributed interaction with their coworkers, enabling faster problem-solving and decision-making. Further, it creates a healthy, motivated, and stress-free working environment for the employees.  

4. Integration of Third-Party Tools

Unified communication platforms facilitate the integration of third-party applications for effective, revenue-generating workflows. Whether you want to implement a cloud-based storage solution or purchase a project management or CRM tool, these platforms provide a simple and quick incorporation process. 

Commonly used platforms for enterprise solutions,  including Google Workplace, Trello, Slack, Zoom, Asana, Hubspot, Calendly, Zapier, Salesforce, Dropbox, and Microsft 365, can be combined with the Unified Communications tool for creating a creative and comprehensive working experience for employees. 

5. Provide Interruptions-Free Workflow

By integrating all the necessary tools into a single platform, unified communication platforms help employees thoroughly focus on their tasks and assist them in accessing project details, emails, chats, requirements, and all other required information in a few seconds.

They don’t have to break down their focus, shift to other tools, or search for data. Instead, they get it all in one place. According to research by the University of California, it takes an average worker around 23 minutes to focus on tasks after an interruption. Therefore, with these platforms, organizations can limit the disruption in their employees’ workflows and make the process more effective, productive, and disruption-free. 

6. Enhanced Safety and Security

A Unified Communication Platform increases the safety and security of your workflow, project information, company expenses, and employees’ and customers’ sensitive data. From preventing the connection to risky servers of employees by managing their device’s IP locations to storing data on cloud-based solutions to limiting the data’s vulnerability, these platforms offer robust security infrastructures to protect organizations’ insights. 

In addition to built-in security features to prevent malicious activities, data theft, and cyberattacks, organizations can integrate additional security measures, such as fingerprints, face recognition, and two-factor authentication (2FA), for every employee login. 

Conclusion

Thanks to the tech industry, Unified Communication Platforms are undoubtedly among the most prominent and creative advancements. From facilitating remote working globally to making workflow smooth and disruption-free, their integration increases productivity and effectiveness for employees of startups or enterprise-level organizations. 

Additionally, its capabilities for integrating third-party applications, cloud-based storage, and completely personalizing experiences make the team’s communication process more precise, concise, and quicker. Hence, its implementation can benefit companies greatly.

Further Reading: 5 Benefits of Using Virtual Numbers for Business Communication