How to Make Outbound Calls from X0PA in India Using FreJun

Outbound calling is a critical part of the recruitment workflow in platforms like X0PA, especially when it comes to reaching candidates and following up promptly. However, relying on manual dialing or third-party tools outside the CRM often leads to missed connections, unlogged calls, and lost productivity. To solve this, FreJun offers a seamless calling solution that integrates directly with X0PA, making outbound communication faster, smarter, and more reliable.

With FreJun, recruiters can make calls directly from the X0PA interface, automatically log call details, and access real-time insights — all without switching tabs.

Why You Should Connect a VoIP Solution with X0PA

In today’s fast-paced recruitment environment, the speed and effectiveness of communication can make or break a hiring decision. X0PA offers powerful AI-driven recruitment solutions that help HR teams streamline the hiring process, manage candidate pipelines, and automate routine tasks. However, like most CRMs, X0PA falls short when it comes to direct outbound calling. By integrating a specialized VoIP platform like FreJun, recruiters can seamlessly fill this gap and elevate their communication efforts.

Learn how to integrate and make outbound calls from X0PA using FreJun

What VoIP Adds to a Recruitment CRM

Connecting your Customer Relationship Management system with a specialized calling solution goes beyond workflow optimization it significantly boosts the overall candidate experience. This integration saves time by streamlining the recruitment process, while providing managers with deeper insights into recruiter activity. By logging, monitoring, and optimizing every interaction in real-time, your team drives greater consistency and speed, resulting in better outcomes.

Challenges of Outbound Communication in Recruitment

X0PA automates candidate scoring, resume parsing, and interview scheduling with advanced AI, but it still depends on third-party tools for one of the most critical stages of recruitment: direct candidate contact. Without an integrated calling solution, recruiters struggle with inefficient, error-prone workflows that hinder both the recruitment process and the quality of candidate interactions.

1. Manual Work Slows Down Outreach

Recruiters waste valuable time copying and pasting phone numbers into multiple dialers. They then use their cell phones to dial, adding more time to the process. After each call, they must manually log the interaction results back into the X0PA platform, further slowing down their workflow.

2. Lost Follow-Ups Lead to Lost Talent

The problem of irregular call logging and forgetfulness of significant follow-up messages typically results in a lost opportunity to contact candidates. In the absence of automated reminders or message triggers to help recruiters, candidates are too easily forgotten, especially in cases where recruitment processes may involve a large number of candidates.

3. No Analytics on Recruiter Communication

When calls are made outside the Customer Relationship Management system, or CRM, it creates a scenario where managers are unable to measure the performance of their recruiters effectively. Also, they are unable to track performance in real-time, which is necessary for tracking current activities. Also, this non-integration does not allow managers to be able to ensure that candidates are being called at the right stages of the hiring pipeline.

Why FreJun is the Ideal Calling Partner for X0PA

FreJun has been carefully engineered to do more than serve as an ordinary calling tool. It is an advanced communication intelligence platform focused on key attributes such as speed, accuracy, and intelligent automation. By integrating seamlessly with customer relationship management platforms like X0PA, FreJun enables recruiters to effectively close the loop of communication, ensuring that calls dialed, messages sent, and logs taken are all consolidated in a unified interface.

Built to Automate, Analyze, and Optimize Outreach

What distinguishes FreJun is its native CRM integrations, real-time call transcription, AI-driven sentiment analysis, and multichannel follow-up processes. These capabilities transform a mundane phone call into a data-rich conversation that can be leveraged to enhance processes, train recruiters, and maximize outreach efforts.

FreJun’s focus on automating manual work and capturing insights from conversations is what makes it a perfect match for recruitment platforms like X0PA.

Explore key capabilities: Call Intelligence Features.

Core Features of FreJun That Boost X0PA Efficiency

FreJun greatly enhances the core functions of X0PA by implementing communication functions within the platform itself. The following are the core features that have the greatest influence:

1. Click-to-Call In X0PA

FreJun offers the recruiter the ability to make outbound calls within the candidate records in the system of X0PA system. This new feature eliminates the constant tab switching, minimizes the chance of dialing errors by a great deal, and therefore results in a significantly reduced amount of wasted time in the recruitment process.

2. Auto-Logging and Call Outcome Tracking

Each call made on the FreJun platform is automatically recorded and tagged on the profile of the candidate, so all communications are tracked. Recruiters can also tag different outcomes of these calls, like “Left Voicemail,” “Interested,” “Call Back Later,” or “Not Relevant.”

3. Real-Time Transcription and Sentiment Scoring

FreJun accurately logs every call in real-time as it occurs, and it also monitors the conversation being conducted to gauge the sentiment of the ongoing conversation. Such valuable information enables managers to review in detail the conversations conducted by recruiters, and the managers can then utilize them as a most valuable coaching tool. 

4. WhatsApp, SMS, and Email Follow-Ups

Recruiters can set up automated follow-up emails that can be sent after a call, depending on the outcome of the interaction. For instance, if a candidate is labeled as “Interested,” a pre-composed WhatsApp message that guarantees the continuation of the process can be sent immediately.

More on this: FreJun WhatsApp Calling & Follow-Up Automation

Step-by-Step Guide to Integrate FreJun with X0PA

Setting up FreJun with X0PA is easy and takes under 30 minutes, even for non-technical users. Here’s how the process works:

Step 1: Log into FreJun

Start by logging into your FreJun account at 

If you are already a member, you simply log in with your credentials to view your personalized dashboard. New members can register quickly by giving some basic information such as their company name, email address, and phone number.Once logged in, you’ll access the FreJun control panel—a central dashboard for managing integrations, role assignments, call automation, and key performance metrics.

Step 2: Visit the Integrations Page

Navigate to the FreJun Integrations Page and choose X0PA from the available options.

On the Integrations page, you’ll find a list of supported business software and CRM applications that integrate seamlessly with FreJun. Search through or scroll through the search bar to find X0PA. Clicking the icon of X0PA will redirect you to a one-of-a-kind setup page specific to this integration. It includes instructions, settings, and permission settings to guide you in connecting your X0PA account with FreJun securely and easily without any technical skills.

Step 3: Authenticate the Connection

Securely authenticate access with OAuth or an API key supplied from your X0PA account. The system does not store any sensitive information beyond its secure environment.

To establish a secure link between X0PA and FreJun, you will need to authenticate the integration using one of two standard authentication methods: OAuth or an API key.When authenticating via OAuth, you’ll be redirected to the X0PA login page, where you can grant FreJun permission to access your account information. Or, if your X0PA installation does allow API keys, you can merely copy from your X0PA admin panel the key into the field in FreJun set aside for this purpose.

Both methods give read-only and encrypted access to the needed CRM fields

Step 4: Map Recruiters to FreJun Profile

Assign each of your X0PA recruiters to their respective user profiles in FreJun. This ensures accurate attribution of all call activity, allowing for precise tracking of individual performance and simplifying team-level reporting.

Step 5: Configure Automation Rules

Create automated processes that occur after each call, such as sending follow-ups through WhatsApp or SMS, tagging the call outcome (e.g., interested, follow-up needed), and saving the call transcription to the candidate’s X0PA profile for future reference.

Step 6: Activate and Start Calling

Once the configuration is complete, the integration is real-time. The recruiters can start making calls right away using X0PA, and FreJun will log the call details automatically, mark results, and follow up, providing a streamlined and automated calling process.

FreJun vs Traditional VoIP Systems: A Recruiter’s Comparison

Let’s compare FreJun with legacy dialers and basic CRM-native options:

Recruitment Use Cases Where FreJun Adds Value

Here’s how FreJun actively transforms everyday recruitment workflows when seamlessly integrated with X0PA:

1. Mass Prospecting to Cold Leads

Recruiters can talk to more potential candidates daily, without losing track of the status of their calls or the context around each conversation.

Learn more about how FreJun streamlines recruitment calls

2. Scheduling and Confirming Interviews

After a successful call, FreJun instantly sends WhatsApp messages to confirm next steps or share calendar invites—keeping the recruitment process fast and on track. This functionality ensures that the entire process is smooth and uninterrupted.

3. Manager Coaching through Authentic Dialogue and Substantive Conversation 

Managers can easily review call transcripts with sentiment tags, allowing them to pinpoint areas for improvement and quickly recognize top-performing recruiters.

Key Takeaways

Below are the key takeaways of integrating a smart calling solution with X0PA.

These points highlight how recruiters and managers can streamline outreach and improve hiring efficiency.

• X0PA is excellent for recruitment workflows, but lacks advanced calling capabilities
  
• FreJun adds intelligence to the communication layer with transcription, follow-ups, and analytics.
  
• Recruiters can make more calls, log them automatically, and maintain structured outreach.
  
• Setup is no-code and takes less than 30 minutes.
  
• Managers gain access to call data, sentiment scoring, and performance metrics.

Final Thoughts

In the competitive world of talent acquisition, your ability to engage candidates quickly and meaningfully can define your success. X0PA gives you the tools to manage recruitment workflows; FreJun gives you the intelligence to drive them forward. By combining both, you empower recruiters with everything they need — communication, automation, and performance insights — all in one place.

Further Reading: The Benefits of Using Outbound Calling Software

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