How Does Calling Work in Squarebox?

Communication systems like Squarebox are changing the dynamics of team communication and collaboration. Squarebox is an all-in-one call system where one can make and manage calls directly within the platform, without device flips or third-party dialers required. Whether a quick hello to a team member or an extended client conversation, Squarebox makes each call smooth, clear, and trackable.

But the real power of calling in Squarebox is when paired with FreJun. With FreJun’s intelligent automation, AI-driven transcripts, and real-time call logging, customers can make every call generate rich insights. Not only does this integration boost productivity, but it also improves compliance and CRM syncing, and enables faster follow-ups, making it a must-have for contemporary sales and support teams working on Squarebox.

Overview of Squarebox’s Calling System

With its powerful cloud-based workspace and integrated communication tools, Squarebox makes business calling simple. An integrated VoIP (Voice over Internet Protocol) engine at the center of its system enables users to make and receive calls without ever leaving the platform. This smooth setup is ideal for dynamic teams because it streamlines communication both internally and externally and consolidates all interactions in one location.

The integration with FreJun is what makes this calling experience better. Intelligent call logging, real-time transcripts, and AI-generated summaries are made possible by FreJun’s robust automation layer. Users spend less time on manual updates and more time having meaningful conversations because every call is automatically recorded, labeled, and synced. FreJun and Squarebox work together to provide a more intelligent and efficient method of handling business calls.

FreJun Sales Automation helps teams close deals faster with smarter follow-ups and call insights.

Steps to Set Up Calling in Squarebox

Squarebox’s calling system is easy to set up and doesn’t require any technical knowledge. In a few simple steps, users can set up VoIP settings, check phone numbers, and activate features like call recording. The setup gains even more power with FreJun integration, which adds intelligent logging, transcripts, and CRM sync automatically.

1. Navigate to Voice Settings under Admin Settings

This is where you begin setting up your call in Squarebox. This section allows you to control all of the key voice features.

2. Connect your VoIP number or select a new one

Squarebox allows you to directly provision a new VoIP number or link an existing one. You now have the freedom to handle calls with the provider of your choice.

3. Enable recording preferences and confirm the caller ID

Make sure the recipients see your caller ID correctly. You can also turn on call recording to record conversations for quality and compliance reasons.

4. For more sophisticated calling features, integrate FreJun

FreJun enables smooth call recording, transcripts driven by AI, and automatic CRM syncing. Team productivity is increased, and manual tasks are significantly reduced.

5. Use internal test numbers to test your call setup

Before going live, conduct a few test calls to verify connectivity, logging, and audio clarity. FreJun also aids in confirming that call data is correctly recorded and stored.

Key Features of Squarebox Calling

The calling module from Squarebox is notable for its user-friendly interface and integrated VoIP features. Users can manage, make, and receive calls with it without hopping between platforms. It becomes an intelligent, automated calling system with sophisticated logging and analytics when combined with FreJun.

Each feature is improved by FreJun’s integration, which adds intelligent insights, real-time tracking, and automation. This guarantees that calls are not only connected but also effectively handled and prepared for action.

Benefits of Using Squarebox for Voice Communication

Using Squarebox for your call workflow offers measurable advantages. It centralises communication, eliminates app-switching, and streamlines call management across teams. When paired with FreJun, it adds automation, real-time insights, and CRM sync, boosting productivity and reducing manual effort significantly.

• Centralised Communication: Squarebox brings calls, messages, and data into one unified platform. This reduces context-switching and keeps all communication organised.
  
• Improved Productivity: Teams can follow up faster by accessing detailed call notes and logs. FreJun’s auto-logging eliminates the need for manual updates.
  
• Enhanced Customer Experience: Real-time data sharing during calls allows teams to address queries instantly. This leads to more personalized and effective conversations.
  
• Compliance-Ready Logs: With FreJun, every call is auto-recorded and stored securely for future reference. This ensures regulatory compliance and audit readiness.

FreJun’s features, like Click to Call and AI Insights, further streamline communication processes. They help teams connect faster, capture conversations intelligently, and reduce manual workload across the board. These tools make every interaction more efficient, measurable, and easy to act on.

Integrating FreJun With Squarebox

FreJun enhances Squarebox’s native calling experience in 3 critical ways. It transforms routine voice interactions into structured, insight-driven assets. From automation to compliance, every layer of communication becomes smarter and more efficient with FreJun.

1. Smart Call Logging: Every call made through Squarebox is automatically logged by FreJun with detailed tags, notes, and timestamps. This eliminates manual entry and ensures a complete activity trail — learn more on our Call Automation page.
   
2. Real-time Transcripts & Summaries: FreJun provides instant transcripts and AI-generated summaries for each call. No detail goes unnoticed — explore AI-Powered Insights that help teams follow up smarter.
   
3. Compliance & Audit Readiness: All call logs are securely stored for up to 3 years with proper access controls. Visit our Sales Call Recording Best Practices to see how FreJun keeps your data safe and audit-ready.

Key Takeaway: FreJun turns raw call data into structured, searchable insights—perfect for fast-moving sales or support teams that need instant access to accurate call intelligence.

For more details on integrations, visit FreJun’s Integrations Page.

Best Practices for Using Squarebox Calling

Use these best practices to make the most of Squarebox’s calling feature. When combined with FreJun, it guarantees that each call is monitored, examined, and converted into useful information, which improves team productivity and saves time.

• Pre-call Check: Always test your mic, internet connection, and audio settings before making a call in Squarebox. This ensures call clarity and avoids disruptions—FreJun’s VoIP integration helps maintain high-quality connections.
  
• Tag Calls: Use consistent labels like “lead”, “follow-up”, or “demo” to organize call logs effectively. FreJun automates this tagging process with AI, so your records stay clean and searchable.
  
• Review Analytics Weekly: Analyse call performance regularly to refine your pitch and engagement strategy. FreJun’s real-time analytics give you actionable insights to optimise every conversation.
• Automate Follow-ups: Use Squarebox and FreJun together to automatically trigger follow-up emails or actions right after a call. FreJun’s sales automation tools streamline post-call workflows and reduce manual effort.

FreJun’s Sales Automation tools can assist in implementing these practices effectively. They eliminate repetitive tasks by auto-triggering actions like follow-up emails and CRM updates. This ensures your team stays consistent, efficient, and always one step ahead.

Key Takeaways

With its VoIP-based communication system, Squarebox offers a smooth in-platform calling experience that lets users handle calls without the need for switching tools. Teams can easily connect and work together from any location thanks to its user-friendly interface, built-in voice settings, and real-time call tracking. The system is made to be quick, clear, and easy to use from setup to everyday use.

Squarebox’s value increases when it is integrated with FreJun. FreJun helps teams follow up faster and significantly reduce manual labor by integrating automation, intelligent logging, real-time transcripts, AI summaries, and compliance-ready storage. Squarebox + FreJun is a future-proof solution for any company trying to improve communication and grow with assurance.

• VoIP-Powered Calling: Squarebox uses a robust internet-based VoIP system to enable in-platform calling, allowing users to communicate without switching between tools or devices.
  
• FreJun Integration for Automation: When integrated with FreJun, teams benefit from smart call logging, live transcripts, AI-generated summaries, and automated workflows—all designed to simplify daily communication tasks.
  
• Team-Friendly & Scalable: With its easy setup, seamless CRM synchronization, and strong compliance capabilities, Squarebox + FreJun is an ideal calling solution for growing teams of any size.

Final Thoughts

Squarebox offers a cutting-edge, VoIP-enabled calling experience that streamlines team communication. Its integrated voice capabilities provide a seamless, centralized system for managing calls, messages, and data—all in one location—while doing away with the need for external tools. Squarebox gives you the infrastructure to do it more quickly and efficiently, whether you’re a support team managing tickets or a sales team making daily client calls.

However, the FreJun integration is the true game-changer. FreJun adds AI-powered transcripts, intelligent call logging, workflow automation, and CRM syncing to Squarebox’s native calling features, elevating them to a new level. This combination guarantees accuracy, compliance, and quantifiable outcomes in addition to increasing team productivity. Squarebox + FreJun is the voice collaboration of the future for companies trying to scale communication effectively.

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