Call automation for data driven teams | FreJun

Modem & Router for VoIP

« Back to Glossary Index

The hardware components that enable internet-based voice calls by connecting a VoIP system to the internet and managing internal network traffic.

Here’s a more detailed explanation:

What it is:
A modem connects your VoIP-enabled network to the internet, while a router distributes that connection to multiple devices and prioritizes VoIP traffic for call quality. Together, they ensure stable and secure internet access for voice communication.

How it works:
The modem receives an internet signal from your ISP (cable, DSL, or fiber) and passes it to the router. The router then manages traffic among connected devices — including IP phones or VoIP adapters — by prioritizing voice packets using QoS (Quality of Service) settings. This ensures VoIP calls remain clear even when bandwidth is shared with other devices.

Benefits:

  • Stable VoIP connectivity: Ensures uninterrupted and high-quality voice communication.
  • Traffic management: Routers with QoS prevent lag and jitter during calls.
  • Scalability: Supports multiple VoIP devices across growing networks.
  • Secure communication: Firewalls and encryption help protect VoIP traffic from threats.

Key components:

  • Modem: Converts ISP signals into usable internet for the local network.
  • Router: Distributes internet to VoIP devices and manages traffic.
  • QoS features: Prioritize voice data for consistent call performance.
  • VoIP adapter (ATA): Converts analog phone signals for use with VoIP (if needed).

Why it’s beneficial:
For businesses using VoIP, the right modem and router setup is critical to ensure reliable call quality, reduce downtime, and support multiple users without congestion. It forms the backbone of effective internet-based communication.