Local Number Portability (LNP) is the ability to keep your existing phone number when switching from one service provider to another, including VoIP systems.
Here’s a more detailed explanation:
What it is:
LNP allows businesses and individuals to retain their current phone number even when moving to a new VoIP provider or switching from a traditional phone service to a cloud-based system.
How it works:
When you request number portability, your new VoIP provider works with your previous carrier to transfer (or “port”) the number. The process is regulated by telecom authorities to ensure a smooth transition, typically taking 2–7 business days. During this period, both providers coordinate to avoid service disruptions.
Benefits:
- Continuity: You don’t need to update customers or vendors with a new number.
- Brand recognition: Retaining your number maintains consistency across marketing, contracts, and support channels.
- Convenience: Simplifies switching providers without operational overhead.
Key components:
- Number porting request: Initiated by the customer through the new VoIP provider.
- Carrier coordination: Between old and new service providers.
- Regulatory compliance: Guided by local telecom laws to protect customer rights.
Why it’s beneficial:
LNP eliminates friction when upgrading to modern communication systems. It helps businesses improve service without losing their established contact identity.