With businesses in India rapidly shifting to digital communication, VoIP (Voice over Internet Protocol) phone services have become a necessity. Whether for startups, small businesses, or large enterprises, VoIP solutions offer cost-effective, flexible, and scalable communication that traditional phone systems can’t match.
The right VoIP provider enhances call quality, integrates with business tools, and ensures seamless connectivity, all while reducing operational costs. In this blog, we explore the 11 best VoIP phone services in India that can revolutionize business communication and help companies stay competitive.
11 Best VoIP Phone Services in India
1. FreJun – Best AI-Powered VoIP for Businesses
FreJun is an AI-powered VoIP platform built for businesses looking for smart, automated, and cost-effective communication solutions. Unlike traditional VoIP apps, FreJun automates call handling, integrates seamlessly with CRM tools, and provides real-time analytics, making it the best choice for companies in the UAE.
Key Features:
- AI-Powered Call Analytics – Track, analyze, and improve calls.
How FreJun’s AI Enhances Business Communication
- Seamless CRM Integration – Works with Salesforce, HubSpot, and Zoho.
See How FreJun Integrates with Leading CRMs
- Call Recording & Transcription – Automatically log and store call data.
Discover How FreJun’s Call Recording Works
- Enterprise-grade security – GDPR-compliant with encryption.
- Virtual Numbers & Auto Dialing – Expand business reach globally.
Explore FreJun’s Virtual Phone Solutions
- Multi-Device Compatibility – Use on desktop, mobile, and VoIP phones.
Pricing: Standard: Begins at $14.49 per user, per month.
Professional: Starts at $16.69 per user, per month.
G2 Rating: 4.9/5 (Read Reviews)
Best For: Companies looking for AI-powered VoIP solutions with advanced automation features.
2. RingCentral – Best for Scalable Business Communication
RingCentral MVP is a powerhouse in the VoIP industry, offering a versatile platform that combines voice, video, and messaging. Businesses benefit from its advanced call-handling features, including automatic call distribution, call forwarding, and robust analytics. The platform integrates seamlessly with productivity tools like Microsoft Teams and Salesforce, making it an excellent choice for enterprises looking to streamline communication. With its focus on reliability and scalability, RingCentral MVP caters to businesses of all sizes, from startups to global corporations.
Key Features:
Unified communication for voice, email, and chat.
- AI-powered analytics to optimize customer interactions.
- Call recording and voicemail transcription for efficient documentation.
- Mobile and desktop apps for on-the-go communication.
- Reliable uptime with 24/7 customer support.
Pricing: The basic plan starts at $30/user/month.
G2 Rating: 4/5
Best For: Large teams and enterprises needing a scalable VoIP system.
3. Ooma Office – Best for Small Businesses
Ooma Office is a budget-friendly VoIP solution that provides all the essential features small businesses need to maintain efficient communication. Its user-friendly setup and virtual receptionist features make it easy to manage calls and streamline operations. Ooma Office offers affordable pricing with no long-term contracts, making it an excellent choice for businesses with tight budgets.
Key Features:
- Virtual receptionist for automated call handling.
- Call blocking and routing to improve call management.
- Mobile app for managing calls from anywhere.
- Simple pricing with no contracts or hidden fees.
- Reliable call quality with built-in failover capabilities.
Pricing: Pricing for VOIP service is $20 per month.
G2 Rating: 4.6/5
Best For: Small businesses looking for a low-cost, reliable VoIP service.
4. Vonage – Best for International Calling
Vonage Business Communications is a trusted VoIP provider offering flexibility and a wide array of features for businesses of all sizes. The platform includes advanced APIs that allow businesses to customize their communication workflows. With features like call queuing, IVR, and virtual receptionist, Vonage ensures smooth and professional communication. It also integrates seamlessly with popular CRMs, enabling sales and support teams to work more efficiently.
Key Features:
- Extensive API support for custom workflows.
- Advanced IVR and call routing for better customer management.
- Integration with Salesforce, HubSpot, and other CRMs.
- Scalable plans to accommodate growing teams.
- Reliable 24/7 customer support and robust documentation.
Pricing: Vonage’s basic Mobile Plan starts at $19.99 per user per month.
G2 Rating: 4.3/5
Best For: Businesses needing international communication.
5. Nextiva – Best for Call Management & Collaboration
Nextiva is renowned for its easy-to-use VoIP platform that combines advanced calling features with productivity-enhancing tools. It offers businesses a centralized communication hub that integrates voice, email, and chat for improved collaboration. Nextiva’s analytics and automation tools provide actionable insights into customer interactions, helping businesses enhance their service quality. With affordable pricing plans and scalability, Nextiva is an ideal choice for small to medium-sized businesses looking for a reliable VoIP provider.
Key Features:
- Unified communication for voice, email, and chat.
- AI-powered analytics to optimize customer interactions.
- Call recording and voicemail transcription for efficient documentation.
- Mobile and desktop apps for on-the-go communication.
- Reliable uptime with 24/7 customer support.
Pricing: The basic plan starts from $20.
G2 Rating: 4.5/5
Best For: Large enterprises seeking AI-driven VoIP solutions.
6. 8×8 – Best for Security & Compliance
8×8 X Series is designed to provide businesses with comprehensive communication tools, combining VoIP, video conferencing, and team messaging. It stands out with its global reach, offering unlimited calls to over 40 countries and advanced analytics for customer engagement. The platform’s scalability makes it a great choice for both small businesses and large enterprises looking for a reliable, feature-rich solution.
Key Features:
- Unlimited international calling to over 40 countries.
- AI-powered analytics to enhance customer experiences.
- Video conferencing with HD quality and screen sharing.
- Scalable plans for small businesses and global enterprises.
- Robust security with end-to-end encryption.
Pricing: 8×8 offers flexible pricing plans starting at $24 per user per month.
G2 Ratings: 4/5
Best For: Businesses requiring secure VoIP communication.
7. Grasshopper – Best for Entrepreneurs & Startups
Grasshopper is a virtual phone system specifically designed for small businesses and startups. It offers a simple yet effective solution for managing calls, allowing users to create professional setups without the complexity of traditional systems. With features like call forwarding, voicemail, and auto-attendant, Grasshopper helps businesses project a professional image and stay connected on the go.
Key Features:
- Virtual phone numbers with local, toll-free, and vanity options.
- Auto-attendant for professional greeting and call routing.
- Call forwarding to mobile and desktop devices.
- Voicemail transcription for easy access to messages.
- Simple pricing plans with unlimited extensions.
Pricing: pricing starts at $14 per month.
G2 Rating: 4/5
Best For: Freelancers and startups wanting a professional phone system.
8. Dialpad – Best for AI-Powered Communication
Dialpad Talk leverages artificial intelligence to provide businesses with smarter communication tools. Its AI-powered call transcription and sentiment analysis offer valuable insights into customer interactions. The platform integrates seamlessly with popular tools like Google Workspace and Slack, making it an ideal choice for tech-savvy teams. Dialpad’s intuitive design and advanced features cater to businesses aiming to improve productivity and customer satisfaction.
Key Features:
- AI-driven call transcription and sentiment analysis.
- Seamless integration with Google Workspace, Slack, and more.
- Real-time coaching for sales and support teams.
- Voicemail transcription and intelligent call routing.
- Scalable plans for growing businesses.
Pricing: The basic plan starts at $27/user/month.
G2 Rating: 4.4/5
Best For: Businesses looking for an AI-enhanced VoIP service.
9. GoTo Connect – Best for Unified Communications
GoTo Connect combines VoIP, video conferencing, and team messaging into one intuitive platform. Designed for businesses seeking simplicity and reliability, it offers customizable call flows, high-quality video meetings, and seamless collaboration tools. GoTo Connect is particularly well-suited for small and medium-sized businesses looking to centralize their communication systems without compromising on quality.
Key Features:
Unified communication with voice, video, and messaging.
- Drag-and-drop call flow customization.
- High-quality video conferencing with screen sharing.
- Scalable plans to meet growing business needs.
- Reliable 24/7 customer support.
Pricing: The basic plan starts at $26/user/month.
G2 Rating: 4.4/5
Best For: Businesses that need a complete communication suite.
10. Cisco Webex Calling – Best for Secure VoIP Communication
Cisco Webex Calling is a trusted VoIP solution for enterprises requiring top-notch security and performance. It integrates seamlessly with the Webex suite, offering a unified communication experience with voice, video, and team collaboration tools. With its enterprise-grade encryption and compliance features, Cisco Webex Calling is a top choice for industries with stringent security requirements.
Key Features:
- High-quality HD voice and video communication.
- Advanced security features, including end-to-end encryption.
- Integration with Webex Teams for enhanced collaboration.
- Global reach with PSTN connectivity.
- Scalable solutions for large enterprises.
Pricing: The basic plan starts at $15.30/user/month.
G2 Rating: 4.5/5
Best For: Corporations requiring secure & scalable VoIP services.
11. Aircall – Best for Sales & Customer Support Teams
Aircall focuses on improving customer communication, offering a platform designed for sales and support teams. Its features include real-time call monitoring, customizable IVR, and seamless CRM integration. Aircall’s simplicity and focus on customer interactions make it a favourite among teams looking to improve efficiency and service quality.
Key Features:
- Real-time call monitoring and analytics.
- Customizable IVR for personalized customer experiences.
- Integration with top CRMs like HubSpot and Salesforce.
- Cloud-based platform for easy remote access.
- Scalable plans for growing teams.
Pricing: The basic plan starts at $30/user/month.
G2 Rating: 4.3/5
Best For: Sales & customer service teams needing an optimized VoIP system.
Comparison Table: Best VoIP Services in India
| VoIP App | Best For | Key Feature |
| FreJun | AI-powered business VoIP | AI analytics & CRM integration |
| RingCentral MVP | Large enterprises | Multi-device support & call routing |
| Nextiva | Call management & AI | IVR, AI insights, and analytics |
| Vonage Business Communications | Small businesses | Affordable & easy to use |
| Cisco Webex Calling | Secure VoIP | Enterprise security & AI-powered noise cancellation |
| 8×8 X Series | International calling | Unlimited calls to 48+ countries |
| Grasshopper | Solopreneurs | Virtual business numbers |
| Dialpad Talk | AI communication | AI-powered transcription & analytics |
| GoTo Connect | Unified communications | Cloud phone system & video meetings |
| Ooma Office | Home & small offices | Virtual receptionist & voicemail |
| Aircall | Call centers & sales teams | Call queuing & analytics |
Conclusion
Choosing the right VoIP phone service in India depends on your business needs, scalability, and budget. Whether you need an AI-powered VoIP solution like FreJun, a budget-friendly small business option like Ooma, or an enterprise-grade system like Cisco Webex, there’s a VoIP service to fit every requirement.
As businesses continue their digital transformation, adopting a reliable and feature-rich VoIP phone service will help improve customer interactions, reduce costs, and enhance overall communication efficiency. A well-optimized VoIP system allows companies to scale operations without the limitations of traditional phone systems, offering greater mobility, real-time analytics, and seamless integration with cloud-based tools.
Moreover, security and compliance are becoming crucial in India’s business landscape, making it essential to select a VoIP provider with strong encryption, fraud detection, and regulatory compliance. Whether you’re a startup looking for affordable communication, an enterprise needing scalable solutions, or a multinational company requiring global connectivity, VoIP technology provides the flexibility to meet your demands.
In an era where customer experience defines business success, VoIP enables faster response times, improved call quality, and AI-driven insights that empower teams to make better decisions. By investing in a top-tier VoIP provider, businesses in India can future-proof their communication systems and gain a competitive edge in an increasingly digital world.
Upgrade to FreJun Today and experience next-gen VoIP communication!# 11 Best VoIP Phone Services in India
Further Reading: 7 Popular Apps for Calling in the UAE You Need to Know
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.