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Pooja Sai Praveena D

Call Transcription How AI Turns Conversations Into Actionable Business Insights

Call Transcription: How AI Turns Conversations Into Actionable Business Insights

Do you know how much information do we lose right after every business call? Sales person pitch, customer feedback, team discussions, all of the things you remember but most of which you cannot recall because you cannot remember everything? That is when the call transcription comes and records every bit of information from your conversations

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Help Desk Solutions How Call Logging Powers Better Customer Support

Help Desk Solutions: How Call Logging Powers Better Customer Support

Have you ever noticed that some of customer support teams solve problems faster? Some have better relationships with customers? And none ever forget to follow up? It’s because they use help desk solutions. With help desk solutions, customer interactions are brought under some control and visibility. In our service-focused world, help desk solutions with their

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Call Log Everything You Need to Know About Call Records

Call Log: Everything You Need to Know About Call Records

Have you ever noticed how companies never miss a single conversation with a customer? They have a place to record everything from incoming and outgoing calls, to missed calls, giving everyone in the company a birds-eye view of what’s happening day-to-day. If you work in sales, customer service, or operations, it’s hard to track everything

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