The emergence of Voice over Internet Protocol (VoIP) technology has revolutionized the way businesses and individuals communicate around the world. Singapore, known for its technological advancements and robust infrastructure, has embraced VoIP technology as a cost-effective and efficient solution to traditional telephony. With so many VoIP providers to choose from in the Lion City, it can be challenging to determine which one suits your needs the best. Fret not, as we’ve compiled a list of the top 7 VoIP providers in Singapore that cater to a wide array of communication requirements, scalability, and budgets.
1. FreJun
As the largest telecommunications company in Singapore, FreJun offers an extensive range of VoIP services to cater to diverse business needs. With their reliable and high-quality network, FreJun provides an array of VoIP services such as SIP Trunking, VoIP Calling, Hosted PBX, Contact Center Solutions, and more. FreJun also provides a comprehensive suite of Unified Communications (UC) services. It integrates voice, video, and messaging applications for a seamless user experience. With their reputation as a market leader and extensive support resources, FreJun is undoubtedly a top choice for companies in search of a reliable VoIP provider.
Key Features: Calling, autodialer, click-to-call, voice broadcast, AI insights, call routing, virtual number, call transcript, CRM/ATS integration, reports and analytics, and Chrome extension.
Pricing: The basic plan starts at $19/mo.
G2 Review: 4.9 out of 5
2. StarHub
Another renowned telecommunication giant in Singapore, StarHub, offers a plethora of VoIP services through its robust and efficient network. StarHub’s Business Voice solutions include SmartUC, SIP Trunking, and Hosted PBX services. They are scalable and can meet the growing demands of organizations of all sizes. The company’s SmartUC platform provides unified communication and collaboration features that incorporate instant messaging, voice, video conferencing, and more. With industry-grade performance, flexibility, and competitive pricing, StarHub is a worthy contender in the VoIP market in Singapore. Their dedication to customer satisfaction and technological advancement makes them a reliable partner for businesses looking to enhance their communication infrastructure. StarHub’s commitment to delivering innovative solutions is reflected in their tailored services that address the unique needs of each business.
Key Features: Caller ID, call waiting, call transfer, call forwarding, sequential call, simultaneous ring, and voicemail-to-email.
Pricing: Basic plan starts at $20.19 per user per month
G2 Ratings: Not rated
3. M1
M1, one of Singapore’s leading telecommunications companies, provides a selection of VoIP services that cater to businesses’ bespoke needs. The company’s VoIP services consist of SIP Trunking, Hosted PBX, and Cloud Voice, enabling businesses to scale their communication infrastructure effortlessly. M1’s Cloud Voice offers a vast range of features, including auto-attendant, call forwarding, and call recording, making it an ideal VoIP solution for businesses seeking seamless communication. With its reliable network and customer-centric approach, M1 ensures a smooth transition to VoIP services for enterprises in Singapore. Their focus on delivering high-quality services and support makes them a preferred choice for businesses of all sizes. M1’s innovative approach to VoIP solutions empowers businesses with the tools they need to communicate effectively in today’s digital landscape.
Key Features:Call barring, call waiting, call divert, caller number display, and three-party voice conference.
Pricing: Contact the M1 team for pricing details
G2 Ratings: Not rated
4. MyRepublic
MyRepublic is a Singaporean internet service provider that has made a name for itself with its lightning-fast broadband services. While primarily known for its broadband services, MyRepublic also offers an impressive range of VoIP services for businesses. Their Cloud Voice platform provides a suite of features such as call forwarding, voicemail, call transfer, and call waiting. MyRepublic offers a reasonably priced, easy-to-use, and scalable VoIP solution suitable for small and medium-sized enterprises (SMEs). It is particularly useful for those looking for a simple yet effective communication solution. Their commitment to providing reliable and efficient services makes them an attractive option for businesses aiming to optimize their communication strategies. MyRepublic’s dedication to excellence is further demonstrated by their responsive customer support and their willingness to adapt their services to meet the evolving needs of their clients.
Key Features: Conference room calls, music on hold, call recording, call waiting, voicemail, Automatic Call Distribution (ACD), and unlimited internal extensions.
Pricing: Contact the MyRepublic team for pricing details
G2 Ratings: Not rated
5. Velox Networks
Velox Networks is a leading IT solutions provider in Singapore, offering businesses an array of VoIP services. The platform aims to provide an all-in-one communication platform to streamline business operations. With their commitment to delivering high-quality services and support, Velox makes an excellent choice for businesses in search of a reliable VoIP provider. Their expertise in the field ensures that businesses can leverage the full potential of VoIP technology to enhance their communication capabilities. Velox stands out for their personalized approach to customer service. They ensure that each client receives a VoIP solution that is perfectly aligned with their business objectives.
Key Features: Video conferencing, call recording, and auto-attendant.
Pricing: Contact the sales team for pricing details.
G2 Ratings: Not rated
6. SIPTEL
SIPTEL is one of the top VoIP providers in Singapore that specializes in offering affordable and feature-rich VoIP solutions for SMEs. The company’s VoIP services include Cloud PBX, SIP Trunking, and DID Number services. SIPTEL focuses on providing a seamless migration from traditional telephony to an IP-based communication infrastructure. With their commitment to affordability and quality, SIPTEL is an ideal VoIP provider for businesses with a tight budget but uncompromising communication requirements. Their dedication to helping SMEs thrive through advanced communication solutions makes them a valuable partner in the competitive business landscape of Singapore.
Key Features: Call logs, call hold, call routing, simultaneous ring, call transfer, caller ID, and do not disturb.
Pricing: Contact the CommGate team for pricing details.
G2 Review: Not rated
7. CallHippo
CallHippo is an internationally acclaimed VoIP service provider, offering businesses a range of VoIP and virtual phone number services. As a cloud-based telephony solution, CallHippo provides businesses with the opportunity to establish a local presence in Singapore without the need for physical hardware. The company offers a wide range of features, including call routing, call recording, voicemail, IVR, and more. It has an easy-to-use interface and competitive pricing. This makes it an excellent choice for SMEs looking to establish a virtual presence in the Lion City. Their innovative approach to VoIP services enables businesses to enhance their global reach while maintaining a local touch. CallHippo’s platform is designed to be intuitive and user-friendly, allowing businesses to manage their communication needs with ease and efficiency.
Key features: Power dialer, global connect, smart switch, call barging, call conference, automated call distribution, and voicemail.
Pricing: The basic plan starts at $18 per user per month
G2 Review: 4.4 out of 5
Conclusion
The rise of VoIP technology has opened up a world of possibilities for businesses and individuals to communicate more efficiently and cost-effectively. Singapore’s robust infrastructure and thriving technological landscape have allowed VoIP providers to flourish, offering unparalleled services for diverse communication requirements. By considering factors such as scalability, features, network quality, and support, businesses can choose from these top 7 VoIP providers in Singapore to harness the power of the internet for seamless, high-quality voice and multimedia communications.