Call automation for data driven teams | FreJun

Top 11 Predictive Outbound Dialer Software

Predictive outbound dialer

Finding the right predictive outbound dialer software can take your India-based call centre operations to the next level. But with so many options out there, how do you know which one is best for your business? This listicle has you covered with the top 11 predictive dialer software providers catering to the Indian market. Meanwhile, get ready to boost productivity and take your call centre success into overdrive!

1. FreJun

FreJun emerges as a premier outbound dialer software provider in India, offering a potent communication platform laden with impactful calling features. Likewise, proficient in automating manual communication processes, FreJun significantly boosts team efficiency. 

Key features: Virtual number, Autodial, voice broadcast, click-to-call, Dialer app, pre-recorded messages, and personalised SMS templates.

Pricing: The base price starts at $16.99mo

G2 Review: 4.9 out of 5

2. Voicent BroadcastByPhone

With customisable dialer algorithms and compliance-focused features, BroadcastByPhone is a leading choice. Additionally, their predictive dialer includes real-time campaign monitoring, call recording, and integrations with top CRMs. BroadcastByPhone offers plans specifically for the Indian market.

Key features: Built-in CRM, auto-dialer, predictive dialer, progressive dialer, preview dialer, and 2 voice channels. 

Pricing: The base price starts at $19 per month.

G2 Review: Not rated

3. Noble Systems

Noble Systems offers an intelligent predictive dialer for outbound calls. Features like pacing options, compliance tools, and customisable dispositions help India call centres maximise productivity. Additionally, Noble Systems also provides real-time monitoring and extensive reporting capabilities.

Key features: Click-to-call, smart IVR, voice blaster, feedback, reporting, dashboards, and email integration. 

Pricing: Contact the sales team for pricing details.

G2 Review: Not rated

Further Reading: 11 phenomenal outbound calling software for businesses in India

4. ContactSPACE

ContactSPACE provides four different types of dialers –  Predictive dialer, Progressive dialer, Preview dialer, and Power dialer. Additionally, you also get a simple manual dialer if you want complete control over your dialling strategy. 

Features: Reporting, CRM integration, call recording, voice analytics, and call time optimisation. 

Pricing: The basic plan starts at $105 per user per month. 

G2 Review: 4.5 out of 5

5. PhoneBurner

PhoneBurner provides an easy-to-use cloud-based predictive dialer. Useful features for India call centres include lead management, disposition coding, CRM integrations, customisable security roles, and robust analytics. Additionally, you also get affordable plans that are scaled for operations of all sizes.

Key features: Call deliverability, workflow automation, reporting, virtual phone service, powerdialer, caller ID, Cadence, and CRM.

Pricing: The basic plan starts at $149/mo

G2 Review: 4.7 out of 5

6. VanillaSoft

Known for its intuitive interface, VanillaSoft offers a feature-packed predictive dialer. Tools like lead scoring, screen pop, customisable dashboards, and compliance features optimise outbound calls. Additionally, VanillaSoft caters to Indian call centres with India-specific dialer settings.

Key features: VoIP, call recording, predictive dialer, lead routing, sales intelligence, and logical branch scripting. 

Pricing: Contact the sales team for pricing details. 

G2 Review: 4.6 out of 5

7. DeepCall

DeepCall is a cloud telephony solution that eliminates all the repetitive and error-prone tasks involved in dialling numbers manually. Nonetheless, to make the lives of the agents even simpler, this platform automatically takes notes during the call and maps the notes to the respective contact. 

Other Key Features: Callback scheduling, real-time call monitoring, call recording, and contact list management.

Pricing: Contact the sales team for pricing details.

8. Pulse

Pulse is a prominent communication service provider in India, that stands out with its advanced infrastructure tailored for delivering high-quality internet-based services. Likewise, with a focus on seamless connectivity, Pulse incorporates a predictive dialer, ensuring that your associates and customers are consistently linked. 

Key Features: Virtual receptionist, IVR, recording, call routing, predictive caller, calling campaign, and voice mail.

Pricing: Contact the sales team for pricing details. 

G2 Review: 5 out of 5

9. Talkdesk

Talkdesk is a leading call centre software provider with an intelligent predictive dialer. Nonetheless, features like IVR, call recording, and real-time monitoring help optimise outbound calls. Thirdly, Talkdesk offers plans tailored for call centres operating in India.

Key Features: Voice engagement, AI-based agent assistance, Integrations, self-service authentication, and performance.

Pricing: The basic plan starts at $75/mo

G2 Review: 4.4 out of 5

10. Five9

Five9 is a great dialer solution tailored for small businesses. Secondly, the platform offers different types of dialers, such as Predictive Dialer,  Progressive Dialer, and Power Dialer, all of which serve individual use cases for different companies. 

Key Features: Reporting & Analytics, predictive dealer, agent desktop, multi-channel support, and blended inbound/outbound. 

Pricing: The most basic plan starts at $149/mo. 

G2 Review: 4.0 out of 5

11. CrazyCall 

CrazyCall caters to India call centres with location-specific predictive dialer plans. Nonetheless, useful features include IVR, call recording, campaign management, and advanced analytics. Additionally, CrazyCall optimises outbound calls with algorithms tailored to the Indian landscape.

Key features: Call recording, reporting and analytics, IVR, and predictive dialer. 

Pricing: The basic plan starts at $20 per month per user

G2 Rating


In summary, from cutting-edge technology to user-friendly interfaces, these providers offer a range of features that cater to the diverse needs of businesses seeking efficient outbound communication strategies. Additionally, as organisations strive to enhance customer relationships and boost productivity, investing in a reliable predictive outbound dialer becomes critical.

Leave a Comment

Your email address will not be published. Required fields are marked *