Call automation for data driven teams | FreJun
The evolution of business communication technology has made it easier for employees to work remotely. One such communication technology is cloud telephony which provides 24/7 connectivity and flexibility to remote workers. It has proven to be a game-changer in this pandemic when most employees are working from home. COVID-19 has forced businesses to adapt to …
How Cloud Telephony Helps Employees Operating Remotely? Read More »
Every business requires a robust yet flexible communication system to run its operations. Cloud telephony provides several solutions to boost the business communication process and overcome challenges. A virtual number is one such solution. It connects you seamlessly with all your stakeholders by providing 24/7 connectivity from any remote location. What is a virtual number? …
Why Is A Virtual Number Beneficial For Your Business? Read More »
Today almost every business is shifting its operations to cloud by automating its processes using various components of cloud-based telephony. One such component is the Interactive voice response(IVR) system, an effective form of customer self-service and call flow management. Table of Contents What is IVR? Features of IVR How does it work? Benefits of an …
IVR (Interactive Voice Response) System – Why Do You Need It? Read More »
The Private sector is going through a massive digital transformation in this highly competitive market where one company’s loss is another’s gain. An effective communication system determines half of business success. Managing thousands of calls everyday is a time-consuming and expensive task. Cloud telephony can help businesses in doing this effectively. Table of contents What …