Call automation for data driven teams | FreJun

Month: October 2021

How Cloud Telephony Helps Employees Operating Remotely?

The evolution of business communication technology has made it easier for employees to work remotely. One such communication technology is cloud telephony which provides 24/7 connectivity and flexibility to remote workers. It has proven to be a game-changer in this pandemic when most employees are working from home. COVID-19 has forced businesses to adapt to …

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Why Is A Virtual Number Beneficial For Your Business?

Every business requires a robust yet flexible communication system to run its operations. Cloud telephony provides several solutions to boost the business communication process and overcome challenges. A virtual number is one such solution. It connects you seamlessly with all your stakeholders by providing 24/7 connectivity from any remote location. What is a virtual number? …

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IVR (Interactive Voice Response) System – Why Do You Need It?

Today almost every business is shifting its operations to cloud by automating its processes using various components of cloud-based telephony. One such component is the Interactive voice response(IVR) system, an effective form of customer self-service and call flow management.  Table of Contents What is IVR? Features of IVR How does it work? Benefits of an …

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Cloud Telephony : The Ultimate Guide

The Private sector is going through a massive digital transformation in this highly competitive market where one company’s loss is another’s gain. An effective communication system determines half of business success. Managing thousands of calls everyday is a time-consuming and expensive task. Cloud telephony can help businesses in doing this effectively.  Table of contents What …

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