Call automation for data driven teams | FreJun

Top 13 VoIP Integrations with Pipedrive in 2025 

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As sales teams increasingly rely on seamless communication and CRM automation, integrating VoIP systems with Pipedrive has become essential. Whether you’re streamlining call tracking, enhancing lead management, or improving overall pipeline visibility, the right VoIP integration can save time, reduce manual work, and accelerate deal closures.

In 2025, the VoIP landscape continues to evolve bringing in smarter tools, better call quality, and deeper CRM workflows. This blog explores the top 13 VoIP integrations with Pipedrive that can level up your sales communication, offering a mix of enterprise-ready, AI-powered, and SMB-friendly solutions.

Top 13 VoIP Integrations with Pipedrive in 2025

VOIP Provider Comparison

We’ll explain key features, use cases, and why each integration stands out. If you’re planning to supercharge your sales workflows, this is the ultimate guide to VoIP + Pipedrive integration.

1. FreJun

Frejun

FreJun offers a native Pipedrive integration that automatically logs calls, provides detailed analytics, and enhances sales visibility. It is an AI-powered VoIP platform built for businesses looking for smart, automated, and cost-effective communication solutions. Unlike traditional VoIP apps, it automates call handling, integrates seamlessly with CRM tools, and provides real-time analytics.

Key Features:

  • Performance Analytics: Gain insights into team performance with detailed call metrics and reporting.

             See How FreJun Integrates with Leading CRMs

  • AI-Powered Call Analysis: Get insights into conversation trends, customer sentiment, and actionable follow-ups.

            How FreJun’s AI Enhances Business Communication

  • Click-to-Call & Auto Dialer: Make calls directly from HubSpot without switching platforms, saving time and increasing productivity.
  • Call Transcriptions & Recordings: Every call is recorded and transcribed for easy reference and training purposes.

             Discover How FreJun’s Call Recording Works

  • Performance Analytics: Gain insights into team performance with detailed call metrics and reporting.
  • Multi-Channel Communication: Supports voice, SMS, and WhatsApp to engage customers across various channels.
  • Scalability & Customization: Works for businesses of all sizes with tailored integrations and workflow automation.

Pricing:  Standard: Begins at $14.49 per user, per month.

              Professional: Starts at $16.69 per user, per month.

G2 Rating: 4.9/5 (Read Reviews)

AI Call Automation

Ideal for: High-volume outbound teams and account executives.

2. RingCentral

ringcentral

A robust enterprise-grade VoIP platform with voice, messaging, and video—fully integrated into Pipedrive. The platform integrates seamlessly with productivity tools like Microsoft Teams and Salesforce, making it an excellent choice for enterprises looking to streamline communication. With its focus on reliability and scalability, RingCentral MVP caters to businesses of all sizes, from startups to global corporations.

Key Features:

  • Advanced call routing and IVR capabilities.
  • AI-based noise cancellation for better call quality.
  • VoIP, video meetings, and team messaging are on one platform.

Pricing:  The basic plan starts at $30/user/month.

G2 Rating: 4/5

Best suited for: Large distributed teams and contact centers.

3. Aircall

aircall

Aircall’s deep CRM sync and user-friendly interface make it a top choice. Its features include real-time call monitoring, customisable IVR, and seamless CRM integration. Aircall’s simplicity and focus on customer interactions make it a favourite among teams looking to improve efficiency and service quality.

Key Features:

  • Click-to-call and power dialer in CRM
  • Automatic contact syncing
  • Tagging, call notes, and sentiment detection
  • Integration with other tools like Slack and Zendesk

Pricing: The basic plan starts at $30/user/month.

G2 Rating: 4.3/5

Perfect for: SDR teams needing structured workflows.

4. JustCall

Justcall

SMS, IVR, power dialers — JustCall brings an all-in-one calling platform to Pipedrive. JustCall is a cloud-based phone system operating through Twilio’s infrastructure. It provides sales and support teams with basic calling features, SMS capabilities, and CRM integrations.

Key Features:

  • Power dialer for outbound sales
  • Voicemail drop and call notes
  • CRM activity logging
  • Built-in power dialer

Pricing: The basic plan for teams starts from $ 29 per user/month.

G2 Rating: 4.3/5

Best for: Support and hybrid sales teams.

5. CloudTalk

Cloudtalk

Smart routing, call queuing, and analytics built for scale. CloudTalk is a VoIP system optimised for remote and distributed teams, offering flexible calling solutions and CRM integration.

Key Features:

  • AI-powered call transcription and analytics.
  • Call tagging and custom fields for better organization.
  • IVR, skill-based routing, and call queues.
  • Performance dashboards linked to CRM

Pricing: The basic plan starts at $30/per month.

G2 Rating: 4.3/5

Ideal for: Mid-sized businesses scaling operations.

6. Dialpad

Dailpad

AI-enhanced VoIP built for efficiency and insight. Dialpad’s intuitive design and advanced features cater to businesses aiming to improve productivity and customer satisfaction. Dialpad is an AI-powered VoIP solution known for its real-time voice intelligence and transcriptions.

Key Features:

  • AI-powered real-time call transcription.
  • Automatic call logging and summaries.
  • Voicemail transcription.

Pricing: The basic plan starts at $27/user/month.

G2 Rating: 4.4/5

Recommended for: AI-first sales teams.

7. Vonage

Vonage

Vonage’s flexible APIs and integration toolkit make it a great fit for custom Pipedrive workflows. Vonage offers a cloud-based VoIP system with strong AI-powered automation and CRM integration. Vonage ensures smooth and professional communication. It also integrates seamlessly with popular CRMs, enabling sales and support teams to work more efficiently.

Key Features:

  • Advanced IVR and call routing options.
  • Unified communication across voice, messaging, and video.
  • AI-driven call analysis and insights.

Pricing: Vonage’s basic Mobile Plan starts at $19.99 per user per month.

G2 Rating: 4.3/5

Great for: Enterprises with custom CRM needs.

8. 8×8

8*8

8×8 offers all-in-one communications for global teams. It is designed to provide businesses with comprehensive communication tools, combining VoIP, video conferencing, and team messaging. It stands out with its global reach, offering unlimited calls to over 40 countries and advanced analytics for customer engagement. The platform’s scalability makes it a great choice for both small businesses and large enterprises looking for a reliable, feature-rich solution.

Key Features:

  • AI-driven call analytics & transcription to enhance customer interactions.
  • Omnichannel communication, including voice, video, chat, and SMS.
  • Advanced call routing & IVR for streamlined customer support.
  • Global calling capabilities with high-quality VoIP connections.

Pricing: 8×8 offers flexible pricing plans starting at $24 per user per month.

G2 Ratings: 4/5

Best for: Multinational remote teams.

9. Nextiva

Nextiva

Nextiva focuses on enhancing customer experience during sales calls. Nextiva’s analytics and automation tools provide actionable insights into customer interactions, helping businesses enhance their service quality. With affordable pricing plans and scalability, Nextiva is an ideal choice for small to medium-sized businesses looking for a reliable VoIP provider.

Key Features:

  • Unified communications platform (voice, video, and chat).
  • Call analytics and reporting for tracking performance.
  • AI-powered call transcription and auto-attendant.
  • Seamless CRM syncing
  • Drag-and-drop call flow builder

Pricing: The basic plan starts from $20.

G2 Rating: 4.5/5

Ideal for: CX-driven sales operations.

10. CallHippo

CallHippo

Powerful analytics and calling features for fast-paced teams. CallHippo is great for startups and growing teams. The integration with PipeDrive provides basic VoIP functionality without complex setup. It lets small business owners take and receive calls via Voice Over Internet Protocol (VOIP), making it a great choice for businesses that want to stay in close contact with customers without relying on traditional phone lines.

Key Features:

  • Predictive dialer
  • Real-time call monitoring
  • Smart call tagging

Pricing: The basic plan starts at $18/per month.

G2 Rating: 4.4/5

Best for: High-frequency calling teams.

11. Ooma Office

Ooma Office

SMB-friendly VoIP with smart receptionist features. Ooma Office is a budget-friendly VoIP solution that provides all the essential features small businesses need to maintain efficient communication. Its user-friendly setup and virtual receptionist features make it easy to manage calls and streamline operations. Ooma Office offers affordable pricing with no long-term contracts, making it an excellent choice for businesses with tight budgets.

Key Features:

  • Click-to-dial from CRM
  • Call blocking and routing to improve call management.
  • Mobile app for managing calls from anywhere.
  • Simple pricing with no contracts or hidden fees.
  • Reliable call quality with built-in failover capabilities.

Pricing: Pricing for VOIP service is $20 per month.

G2 Rating: 4.6/5

Ideal for: Local businesses with in-office and remote mix.

12. Grasshopper

Grasshopper

Virtual phone system built for entrepreneurs. Grasshopper is a virtual phone system specifically designed for small businesses and startups. It offers a simple yet effective solution for managing calls, allowing users to create professional setups without the complexity of traditional systems. With features like call forwarding, voicemail, and auto-attendant, Grasshopper helps businesses project a professional image and stay connected on the go.

Key Features:

  • Virtual phone numbers with local, toll-free, and vanity options.
  • Auto-attendant for professional greeting and call routing.
  • Call forwarding to mobile and desktop devices.
  • Voicemail transcription for easy access to messages.
  • Simple pricing plans with unlimited extensions.

Pricing: Pricing starts at $14 per month.

G2 Rating: 4/5

Best for: Solopreneurs and consultants.

13. GoTo Connect

GoTo Connect

Unified video and VoIP communications. GoTo Connect combines VoIP, video conferencing, and team messaging into one intuitive platform. Designed for businesses seeking simplicity and reliability, it offers customizable call flows, high-quality video meetings, and seamless collaboration tools. GoTo Connect is particularly well-suited for small and medium-sized businesses looking to centralize their communication systems without compromising on quality.

Key Features: 

Unified communication with voice, video, and messaging.

  • Drag-and-drop call flow customization.
  • High-quality video conferencing with screen sharing.
  • Scalable plans to meet growing business needs.
  • Reliable 24/7 customer support.

Pricing: The basic plan starts at $26/user/month.

G2 Rating: 4.4/5

Ideal for: Hybrid sales and support teams.

Conclusion

VOIP Integration Impact

The VoIP integration you choose with Pipedrive can dramatically impact your team’s performance, lead nurturing speed, and overall sales pipeline health. Whether you’re a growing startup, a remote-first team, or an enterprise with custom workflows, there’s a solution for you.

To win in 2025, it’s not just about making calls — it’s about smart calls. Calls that log themselves give you insight, support reps with AI, and trigger automations inside your CRM. That’s the power of choosing the right VoIP-Pipedrive pairing.

Need help integrating FreJun with Pipedrive? We’re just one call away.

Further Reading: 13 Best Globfone Alternatives for Business Calls

FAQs

1. What is the best VoIP integration for Pipedrive in 2025?

FreJun, Aircall, and RingCentral top the list for their automation, ease of use, and depth of CRM sync.

2. How do I integrate VoIP into Pipedrive?

Most tools offer native integrations or connect via Zapier. FreJun, Aircall, and JustCall have direct CRM sync options.

3. Can VoIP integrations improve sales performance?

Yes. With features like auto-logging, AI insights, and smart dialers, they reduce manual effort and increase productivity.

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Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.