In 2025, sales and support teams using Salesforce AppExchange understand that success is built on more than just managing leads — it’s also about nurturing meaningful relationships through every interaction. That’s why, now more than ever, choosing the right Salesforce AppExchange integration is crucial. Not only does it maximize productivity, but it also improves customer engagement and lays the foundation for scalable, long-term revenue growth. Ultimately, the right tools empower teams to work smarter, respond faster, and deliver more value at every touchpoint.
A robust CRM with dialer transforms salesforce appexchange from a simple CRM into a communication powerhouse that connects your reps directly to prospects with salesforce appexchange, automatic call logging, and real-time analytics. It’s the secret weapon that modern teams need to compete in today’s fast-paced sales landscape.
In this blog, we’ll explore the top 11 Salesforce AppExchange dialers in 2025, each designed to enhance your salesforce appexchange experience and empower your team to reach their full potential.
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Why CRM with Dialer is Essential for Salesforce Users in 2025
Salesforce has long been the go-to CRM for sales teams worldwide, but many users struggle with disconnected phone systems that require manual logging, switching between apps, and wasting valuable selling time. That’s where CRM with dialer integration comes in — bringing calls, notes, and follow-ups right into Salesforce.
Here’s why CRM with dialer integration is a game-changer in 2025:
- Seamless Communication: Make calls directly from Salesforce, keeping everything in one place.
- Automatic Logging: Every call, note, and sentiment insight is logged automatically—no more manual data entry.
- AI Insights: Real-time transcription and sentiment analysis empower reps to have more productive conversations.
- Workflow Automation: Smart triggers and follow-ups keep deals moving without extra effort.
- Enhanced Productivity: Reps spend less time toggling between apps and more time connecting with customers.
With the right CRM with dialer integration, your team works faster, stays organised, and closes more deals.
Top 11 Salesforce AppExchange Dialers in 2025
To help you make the right choice, we’ve rounded up the best dialers that not only integrate seamlessly with Salesforce but also bring the full power of CRM with dialer to your team. Whether you’re looking to boost productivity, streamline workflows, or enhance customer interactions, these solutions are designed to meet your evolving business needs.
1. FreJun
Best for: AI-powered features and seamless Salesforce integration.
FreJun is the dialer of choice for teams aiming to supercharge their CRM with a smart, results-driven dialing strategy. With real-time transcription, predictive dialing, and AI-powered sentiment analysis, it enables reps to connect more meaningfully with prospects —directly from Salesforce. As a result, teams can drive more productive conversations and close deals faster.
Key Features:
- Predictive dialer helps teams connect with more customers in less time.
- Click-to-Call & Auto-Dialer – Boost productivity by eliminating manual dialling.
- One-click call logging inside Salesforce
See How FreJun Integrates with Leading CRMs
- AI-powered call Insights – Get real-time summaries, sentiment analysis, and actionable insights.
How FreJun’s AI Enhances Business Communication
- Intelligent Call Routing – Ensure calls reach the right person every time.
Pricing: Standard: Begins at $14.49 per user, per month.
Professional: Starts at $16.69 per user, per month.
G2 Rating: 4.9/5 (Read Reviews)
2. RingCentral
RingCentral is a well-known name in VoIP, and its Salesforce integration lives up to expectations. It embeds RingCentral’s softphone directly into Salesforce for smoother calling experiences. Businesses benefit from its advanced call-handling features, including automatic call distribution, call forwarding, and robust analytics. The platform integrates seamlessly with productivity tools like Microsoft Teams and Salesforce, making it an excellent choice for enterprises looking to streamline communication. With its focus on reliability and scalability, RingCentral MVP caters to businesses of all sizes, from startups to global corporations.
Key Features:
- Embedded dialer inside Salesforce
- Screen pops with caller details
- Advanced call routing and IVR capabilities.
- AI-based noise cancellation for better call quality.
Pricing: The basic plan starts at $30/user/month.
G2 Rating: 4/5
3. Aircall
Aircall platform is a favorite among SaaS and customer-facing teams, thanks to its clean interface and powerful call routing features. Moreover, it focuses on enhancing customer communication by offering a platform specifically designed for sales and support teams. Its key features include real-time call monitoring, customizable IVR, and seamless CRM integration. As a result, teams can deliver more responsive service, streamline their workflows, and maintain stronger customer relationships.
Key Features:
- Automatic call and SMS logging
- Real-time contact and case updates
- Custom workflow triggers inside Salesforce
- Integration with other tools like Slack and Zendesk
Pricing: The basic plan starts at $30/user/month.
G2 Rating: 4.3/5
4. JustCall
JustCall’s Salesforce integration ensures that every sales call, SMS, or voicemail is automatically tracked and linked directly to your pipeline. Additionally, this cloud-based phone system, built on Twilio’s reliable infrastructure, offers sales and support teams essential features such as voice calling, SMS capabilities, and seamless CRM integrations. As a result, teams can manage communication more efficiently while maintaining full visibility into customer interactions.
Key Features:
- Power dialer for outbound sales
- Voicemail drop and call notes
- Click-to-call and SMS from Salesforce
- Workflow automation using Salesforce fields
Pricing: The basic plan for teams starts from $ 29 per user/month.
G2 Rating: 4.3/5
5. Dialpad
Dialpad’s AI-powered VoIP features are a standout, especially when paired with Salesforce. The platform integrates seamlessly with popular tools like Google Workspace and Slack, making it an ideal choice for tech-savvy teams. Dialpad’s intuitive design and advanced features cater to businesses aiming to improve productivity and customer satisfaction. Dialpad is an AI-powered VoIP solution known for its real-time voice intelligence and transcriptions.
Key Features:
- Automatic call logging and summaries.
- Voicemail transcription.
- Click-to-call inside Salesforce
- Auto-logging of calls and transcripts
Pricing: The basic plan starts at $27/user/month.
G2 Rating: 4.4/5
6. 8×8
8×8 offers enterprise-grade VoIP with deep Salesforce integration, making it especially valuable for contact centers. Moreover, it’s designed to equip businesses with a complete suite of communication tools—including VoIP, video conferencing, and team messaging. What truly sets it apart is its global reach, with unlimited calling to over 40 countries and advanced analytics that enhance customer engagement. Additionally, its scalability makes it an ideal choice for both small businesses and large enterprises seeking a reliable, feature-rich solution that grows with their needs.
Key Features:
- AI-driven call analytics & transcription to enhance customer interactions.
- Omnichannel communication, including voice, video, chat, and SMS.
- Advanced call routing & IVR for streamlined customer support.
- Global calling capabilities with high-quality VoIP connections.
- Real-time analytics inside Salesforce
Pricing: 8×8 offers flexible pricing plans starting at $24 per user per month.
G2 Ratings: 4/5
7. Vonage Business
Vonage offers flexible VoIP capabilities along with native Salesforce integration, ensuring smooth and professional communication at every touchpoint. In addition, it integrates seamlessly with popular CRMs, allowing sales and support teams to work more efficiently and stay organized. Vonage delivers a robust cloud-based VoIP solution with broad integrations across multiple business applications, making it a versatile choice for teams seeking both flexibility and performance.
Key Features:
- Call recording and auto-logging
- IVR and call queue management
- Unified communications interface
- Localized call tracking
Vonage is a strong contender, but FreJun’s AI-powered workflow automation and multi-channel communication make it the superior choice.
Pricing: Vonage’s basic Mobile Plan starts at $19.99 per user per month.
G2 Rating: 4.3/5
8. CloudTalk
CloudTalkhelps support and sales teams optimize every customer interaction through seamless Salesforce integration. Furthermore, it is a VoIP system specifically optimized for remote and distributed teams, offering flexible calling solutions that adapt to various workflows. In addition to its core capabilities, the platform’s CRM integration ensures that every conversation is tracked, organized, and easily actionable—boosting team productivity and customer satisfaction.
Key Features:
- Smart routing and call tags
- Auto-logging and click-to-call
- AI-powered call transcription and analytics.
- Call tagging and custom fields for better organization.
- IVR, skill-based routing, and call queues.
CloudTalk is a solid option, but FreJun’s multi-channel support and AI-powered automation give it a competitive edge.
Pricing: The basic plan starts at $30/per month.
G2 Rating: 4.3/5
9. Nextiva
Nextiva’s integration brings voice, video, and CRM together, making it perfect for teams that want everything in one unified platform. Nextiva is renowned for its user-friendly VoIP solution, which combines advanced calling features with productivity-enhancing tools. Moreover, it offers businesses a centralized communication hub by integrating voice, email, and chat—streamlining collaboration across departments. In addition, Nextiva’s powerful analytics and automation tools deliver actionable insights into customer interactions, enabling teams to improve service quality. With flexible pricing plans and strong scalability, Nextiva stands out as an ideal VoIP provider for small to medium-sized businesses seeking reliability and growth-ready features.
Key Features:
- Unified communications platform (voice, video, and chat).
- Call analytics and reporting for tracking performance.
- AI-powered call transcription and auto-attendant.
Pricing: The basic plan starts from $20.
G2 Rating: 4.5/5
10. NUACOM
NUACOM delivers unified VoIP with Salesforce-ready features, offering a seamless communication experience for modern businesses. Moreover, it functions as both a business phone system and a call center software solution, utilizing Voice over Internet Protocol (VoIP) to facilitate voice communication over the internet. As a result, it helps revolutionize how businesses connect with customers—making every interaction more efficient, trackable, and impactful.
Key Features:
- Voicemail to email
- Auto sync with CRM
- Custom call dispositioning
Pricing: The basic plan starts from $24.99/user/month.
G2 Rating: 4.5/5
11. Talkdesk
Talkdesk is a contact center solution that integrates natively with Salesforce, offering a seamless experience for both agents and customers. Furthermore, it delivers an end-to-end solution specifically designed for communications, media, and entertainment companies—enabling them to offer subscribers a more tailored and personalized customer experience. As a result, businesses can boost customer satisfaction, streamline operations, and drive long-term loyalty.
Key Features:
- Advanced IVR
- Real-time customer journey tracking
- Salesforce Lightning integration
Pricing: Visit this page for pricing details.
G2 Reviews: 4.4/5
Key Takeaways
For Salesforce users in 2025, having a CRM with dialer is no longer optional — it’s essential for staying competitive, closing deals faster, and delighting customers. FreJun’s AI-powered features, seamless CRM integration, and intuitive design make it the top choice for teams that want to work smarter and win big.
Final Thoughts and Recommendations
In 2025, having the right CRM with a dialer solution for Salesforce isn’t just a convenience—it’s a strategic advantage that can fundamentally transform the way your sales team operates. In today’s fast-paced environment, no matter how skilled your reps are, their success ultimately hinges on the tools that empower them to connect, communicate, and close deals efficiently. That’s why choosing a dialer that integrates seamlessly with Salesforce is essential. Moreover, when that dialer includes advanced features like AI-powered transcription, predictive dialing, and real-time sentiment analysis, it can significantly elevate your team’s productivity and effectiveness. As a result, your business is better positioned to build stronger relationships, accelerate deal cycles, and stay ahead of the competition.
But FreJun isn’t just about logging calls. Its AI-powered features provide real-time transcription, sentiment insights, and predictive dialling capabilities, helping your team understand customer needs and objections even before they hang up the phone. This level of intelligence is a game-changer, enabling reps to personalise conversations, handle objections confidently, and close deals faster than ever.
Moreover, FreJun’s multi-channel capabilities ensure that your team can connect with customers across voice, WhatsApp, and SMS — all from within Salesforce. This flexibility is essential for today’s buyers, who expect to engage with businesses on their terms. FreJun makes it easy for your team to meet customers where they are, providing a seamless and consistent experience that builds trust and loyalty.
In a world where customer expectations are higher than ever, investing in the right CRM with dialer solution is the smartest move you can make for your sales team. FreJun is more than a tool — it’s a partner that helps your business grow by automating workflows, simplifying processes, and giving your team the insights they need to excel.
Don’t let outdated systems hold your team back from reaching its full potential. Choose FreJun and transform every call into a strategic opportunity to build relationships, drive revenue, and stand out in a competitive market.
Further Readings – 11 Best Alternatives to JustCall for Business Communication
FAQs
A: Integrating a dialer with Salesforce helps eliminate manual call logging, ensures every interaction is captured, and gives reps more time to sell. It streamlines workflows and boosts overall productivity.
A: FreJun is a top performer when it comes to Salesforce integration. It offers native syncing, predictive dialling, and AI-powered insights, allowing your sales team to make smarter, faster calls directly from Salesforce.
A: Yes. FreJun’s multi-channel communication features allow teams to connect with customers via WhatsApp, SMS, and voice — all from a single, unified system.
A: Absolutely. FreJun uses end-to-end encryption and fully complies with GDPR and DoT standards, making it a secure and compliant choice for enterprise communication.
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.