In a highly competitive and increasingly global hiring landscape, speed and clarity in communication are non-negotiable. CEIPAL Integrations has become a mission-critical platform for recruitment and staffing agencies in India, helping them manage candidate pipelines, job requisitions, client interactions, and compliance. However, while CEIPAL excels at managing data and workflows, one vital area where it depends heavily on third-party solutions is voice communication, especially when dealing with international candidates and clients.
Recruiters today are expected to communicate across time zones, regions, and countries, often in real-time. Manual dialing, switching tabs, or using personal numbers introduces inefficiencies, errors, and compliance risks. Integrating your CEIPAL platform with a robust international calling (VoIP) system isn’t just a technical upgrade — it’s a strategic necessity.
This blog will guide you through the top 7 international calling solutions that work with CEIPAL in 2025. These integrations will help Indian teams eliminate communication silos, automate call logging, and transform candidate and client conversations into measurable, high-quality touchpoints.
Table of contents
Why International Calling is Crucial for CEIPAL Users in India
For Indian recruitment and sales teams using CEIPAL, international calling is no longer a luxury — it’s a vital part of daily operations. Whether you’re recruiting developers in Dubai, consulting with HR managers in New York, or onboarding remote teams in the UK, the need for clear, immediate voice communication is constant.
- Recruiting developers in Dubai
- Consulting with HR managers in New York
- Onboarding remote teams in the UK
International VoIP integration directly within CEIPAL eliminates the need to toggle between platforms or depend on external dialers. Instead, recruiters can initiate calls directly from candidate profiles, automatically record interactions, and have call notes and outcomes synced to the right records. This minimises manual input, maximises productivity, and gives every team member complete visibility into communication history.
- Eliminates the need to switch between platforms or external dialers
- Enables one-click calling from candidate profiles
- Automatically records interactions
- Syncs call notes and outcomes to the correct records
Moreover, when teams use local virtual numbers to contact overseas clients or candidates, trust increases, answer rates improve, and brand credibility is enhanced. A local presence, powered by virtual numbers, combined with real-time CRM updates, ensures your team is not just faster, but smarter in how they engage the global workforce.
- Increases trust and improves answer rates
- Enhances your brand’s credibility and professionalism
- Supports a local presence while operating remotely
What Makes a Great VoIP Integration for CEIPAL?
When evaluating which international calling tool to integrate with CEIPAL, it’s important to consider not just connectivity also how well the solution supports daily recruitment workflows and long-term business goals. The best tools do more than enable calling; they streamline operations, improve documentation, and enhance team collaboration.
1. Ease of integration
It is crucial. Whether it’s via a Chrome Extension, a plug-and-play API, or a middleware like Zapier, the tool should connect directly with CEIPAL’s database, offering click-to-call, auto-logging, and searchable call records. This ensures your recruiters spend less time managing systems and more time nurturing talent.
2. Global number support
It is a must-have. You should be able to purchase and assign local numbers in your primary target regions—be it the UAE, US, the UK, or Europe. This is especially important for recruitment firms working with overseas clients or expat candidates.
3. AI-enabled features
They are fast becoming the norm. Look for tools that offer automatic transcription, sentiment analysis, and smart call summaries. These features help reduce post-call note-taking, make conversations searchable, and improve coaching for recruiters and sales reps alike.
4. Reporting and security
A great VoIP tool should provide dashboards to track call performance and should comply with relevant data privacy laws like TRAI, GDPR, or HIPAA, especially when call recordings or personal data are involved.
Top 7 International Calling CEIPAL Integrations for India
Each of the following VoIP tools integrates directly or indirectly with CEIPAL, offering varying levels of automation, international number support, and AI-powered features:
1. FreJun
FreJun seamlessly integrates with CEIPAL, allowing recruiters to make calls directly from candidate profiles. It automatically logs calls, saves recordings, and offers analytics that help teams improve communication strategies. Its cloud-based architecture ensures zero downtime. FreJun is an AI-powered VoIP platform built for businesses looking for smart, automated, and cost-effective communication solutions. Unlike traditional VoIP apps, FreJun automates call handling, integrates seamlessly with CRM tools, and provides real-time analytics.
Key Features:
- Click-to-call from CEIPAL
See How FreJun Integrates with Leading CRMs
- AI-Powered Call Analysis: Get insights into conversation trends, customer sentiment, and actionable follow-ups.
How FreJun’s AI Enhances Business Communication
- Click-to-Call & Auto Dialer: Make calls directly from HubSpot without switching platforms, saving time and increasing productivity.
- Call Transcriptions & Recordings: Every call is recorded and transcribed for easy reference and training purposes.
Discover How FreJun’s Call Recording Works
- Performance Analytics: Gain insights into team performance with detailed call metrics and reporting.
- Multi-Channel Communication: Supports voice, SMS, and WhatsApp to engage customers across various channels.
- Scalability & Customization: Works for businesses of all sizes with tailored integrations and workflow automation.
Pricing: Standard: Begins at $14.49 per user, per month.
Professional: Starts at $16.69 per user, per month.
G2 Rating: 4.9/5 (Read Reviews)
2. RingCentral
RingCentral is a cloud communication platform that provides high-quality VoIP services. Its CEIPAL integration ensures that recruiters can place, receive, and track calls without leaving the ATS. Businesses benefit from its advanced call-handling features, including automatic call distribution, call forwarding, and robust analytics. The platform integrates seamlessly with productivity tools like Microsoft Teams and Salesforce, making it an excellent choice for enterprises looking to streamline communication. With its focus on reliability and scalability, RingCentral MVP caters to businesses of all sizes, from startups to global corporations.
Key Features:
- Advanced call routing and IVR capabilities.
- AI-based noise cancellation for better call quality.
- VoIP, video meetings, and team messaging are on one platform.
Pricing: The basic plan starts at $30/user/month.
G2 Rating: 4/5
3. Vonage
Vonage connects your CEIPAL workflow with voice and messaging features. Recruiters can handle calls, SMS, and even video interviews directly via the platform. Vonage offers a cloud-based VoIP system with strong AI-powered automation and CRM integration. Vonage ensures smooth and professional communication. It also integrates seamlessly with popular CRMs, enabling sales and support teams to work more efficiently.
Key Features:
- Advanced IVR and call routing options.
- Unified communication across voice, messaging, and video.
- AI-driven call analysis and insights.
Pricing: Vonage’s basic Mobile Plan starts at $19.99 per user per month.
G2 Rating: 4.3/5
4. Twilio
Twilio’s programmable voice capabilities make it a favorite for custom telephony needs. Zoho powers tailored call workflows. Twilio provides highly customizable APIs for businesses that need programmable voice, SMS, and video communication. Twilio is a cloud-based automatic solution that allows developers to integrate it with other communicative platforms with the help of its API. As the developers will integrate it with other software applications they can make it a scale communication services provider.
Why Twilio Works:
- Programmable APIs for voice, SMS, and video.
- Global reach with multi-country connectivity.
- Programmable APIs for voice, SMS, video, and authentication.
- Multi-channel communication via chat, WhatsApp, and email.
- Global reach with multi-country connectivity and localized phone numbers.
Pricing: Visit the Twilio page for pricing details
G2 Rating: 4.2/5
5. Zoom Phone
Building on its success as a video conferencing leader, Zoom has introduced Zoom Phone, a feature-rich VoIP service tailored for hybrid work environments. Zoom Phone offers high-quality voice communication alongside its renowned video capabilities. Businesses can leverage their global PSTN coverage to ensure seamless international communication. The platform is ideal for teams that frequently use video and voice together, providing a unified experience for remote and in-office employees.
Key Features:
- Enterprise-grade PSTN connectivity with global reach.
- Seamless integration with Zoom Meetings for unified communication.
- Voicemail transcription and call recording for documentation.
- Scalable plans were suitable for businesses of any size.
- Robust security features to protect sensitive data.
Pricing: Starts from $10/month/user.
G2 Raings: 4.5/5
6. Cisco Webex Calling
Cisco Webex Calling is a trusted VoIP solution for enterprises requiring top-notch security and performance. It integrates seamlessly with the Webex suite, offering a unified communication experience with voice, video, and team collaboration tools. With its enterprise-grade encryption and compliance features, Cisco Webex Calling is a top choice for industries with stringent security requirements.
Key Features:
- High-quality HD voice and video communication.
- Advanced security features, including end-to-end encryption.
- Integration with Webex Teams for enhanced collaboration.
- Global reach with PSTN connectivity.
- Scalable solutions for large enterprises.
Pricing: The basic plan starts at $15.30/user/month.
G2 Rating: 4.5/5
7. VOIP Office
VoIP Office is a business communication provider designed to meet the needs of both small businesses and large enterprises. Known for its reliability and customization options, VoIP Office integrates with TurboHire to enhance the recruitment workflow with automated call tracking, CRM syncing, and real-time communication logs.
Key Features:
- Cloud-based phone system with virtual numbers and call forwarding.
- Real-time call analytics and tracking to evaluate team performance.
- Multi-device compatibility – Access calls via desktop, mobile, or softphone.
- Scalable for businesses of all sizes with tailored plans and features.
Pricing: Custom pricing based on business needs. Contact sales for a quote.
G2 Rating: 4.2/5
Final Thoughts
CEIPAL is an incredibly powerful ATS, but its real potential is unlocked when paired with a modern, globally-capable VoIP system. When your team can place international calls with local numbers, record conversations, automate follow-ups, and analyse recruiter performance from one interface, your operations move faster, more transparently, and with less friction.
Whether you’re staffing international roles, sourcing remote candidates, or expanding your client base, the VoIP integrations listed in this blog provide scalable, AI-enabled communication that fits directly into CEIPAL. Among the options, some are better suited for enterprises with complex compliance needs, while others offer the best value for fast-moving Indian agencies looking to make every call count.
In 2025, voice still wins when it comes to trust, clarity, and conversion — and with the right VoIP partner integrated into CEIPAL, your team can lead the conversation.
Built for Startups | CRM Synced | Global Number Support | Scalable from Day One
Further Reading: VoIP for Business Use in India: A 2025 Guide
FAQs
International calling allows recruiters to contact candidates and clients across time zones without leaving the CEIPAL platform. It reduces task switching, automates call tracking, and ensures that every communication is properly logged, which significantly improves both productivity and process efficiency.
Virtual numbers are phone numbers that are not tied to a physical location. For international recruitment, they allow your team to appear as if they’re calling from the same region as the candidate or client, which improves trust, increases the likelihood of the call being answered, and helps localise your communication approach.
Yes, with the right VoIP integration, call recordings can be automatically attached to candidate profiles within CEIPAL. This ensures transparency in communication, supports better decision-making, and allows team members to review past interactions without needing to ask for context.
Yes, several VoIP tools provide low-cost yet powerful features for smaller teams. These solutions offer call logging, international virtual numbers, and even AI capabilities without requiring enterprise-level budgets, making them ideal for small to mid-sized recruitment agencies.
AI transcription can be extremely useful in recruitment workflows. It allows recruiters to quickly review conversations, extract relevant candidate responses, and avoid taking manual notes during calls. It also makes it easier for hiring managers to review past interviews without needing to listen to full recordings.
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.