Introduction:
In today’s digital age, communication has undergone a revolutionary shift, with distance no longer a barrier thanks to VoIP (Voice over Internet Protocol) technology. This innovation enables cost-effective conversations across the globe, transforming how we share thoughts and feelings. Indonesia, known for its vast archipelago, is embracing this trend. In this guide, we’ll explore 13 top VoIP providers in Indonesia, making international calling easy and accessible.
1. FreJun
FreJun stands tall as one of the top VoIP providers tailored to businesses of varying scales. Their offerings include SIP Trunking, which empowers you to leverage your existing PBX system while harnessing the advantages of VoIP technology. Additionally, their Managed Voice Services offer a turnkey solution for businesses seeking a hands-off approach to communication management. With FreJun’s formidable infrastructure and deep-seated expertise, businesses can anticipate a communication experience that is not only reliable but also seamlessly integrated with their operations.
Key Features: AI insights, Auto dial, call transcription, integration with various CRM and ATS platforms, voice broadcast, and automatic call recording.
Pricing: Standard: Begins at $14.49 per user, per month.
Professional: Starts at $16.69 per user, per month.
G2 Review: 4.9 out of 5
2. Skype:
Skype, a household name in the realm of VoIP service providers, has established its presence worldwide. Renowned for its video conferencing capabilities, Skype also offers exceptional international calling rates that are hard to beat. The service is enriched with a plethora of features such as call recording, which allows you to save important conversations; screen sharing, which is invaluable for collaborative work; and live subtitles, which break down language barriers in real time. These features make Skype a preferred choice for personal conversations with loved ones and professional communications alike.
Key features: Call Recording, Screen Sharing, Live Subtitles, Video Conferencing, Instant Messaging, File Sharing, Virtual Numbers, and Cross-Platform Compatibility.
Pricing: Starts from Rs. 401.20 per month
G2 Review: 4.3 out of 5
3. Zoom:
Zoom has rapidly carved out a significant niche for itself, particularly in the corporate sector. While it has gained fame primarily for its video communication services, Zoom also provides a robust and is well-known in the list of top VoIP providers. Its suite of features includes voicemail, which ensures you never miss important calls; call forwarding, which allows you to redirect calls to another number; and caller ID, which helps you identify incoming calls. These functionalities combine to make Zoom a holistic solution for international business communication needs.
Key features: Video Communication Services, VoIP Services, Voicemail, Call Forwarding, Caller ID, Cross-Platform Compatibility, Integration, and Security Features.
Pricing: Contact the Zoom team for pricing details.
G2 Review: 4.6 out of 5
4. Viber:
Viber stands out as a popular VoIP service, celebrated for its crystal-clear call quality. It enables users to make international calls at competitive rates, ensuring that you can stay connected without breaking the bank. Viber also offers a fun and engaging experience with features like video calls, which bring you face-to-face with your contacts; stickers, which add a playful touch to conversations; and instant messaging, which provides a quick and convenient way to stay in touch.
Key features: Video Calls, Stickers, Instant Messaging.
Pricing: Starts at $5.99 per month
G2 Review: not rated
5. WhatsApp:
WhatsApp is a formidable player in the VoIP industry, offering completely free international calls and texts. Its user-friendly interface, stringent security protocols, multimedia messaging capabilities, and extensive user base have cemented its position as a popular choice for a wide range of users.
Key features: User-Friendly Interface, Stringent Security Protocols, Multimedia Messaging, Extensive User Base.
Pricing: Contact the Whatsapp team for pricing details.
G2 Review: 4.6 out of 5
6. Google Voice:
Google Voice is an excellent option for personal communication, providing free VoIP services within the United States and competitive rates for international calls. It comes with a suite of features including voicemail, call forwarding, and text messaging services, making it a versatile and convenient communication tool.
Key features: Voicemail, Call Forwarding, Text Messaging, Integration.
Pricing: Starts at Rs. 136.90 per user per month
G2 Review: 4.1 out of 5
7. VoIP.ms:
VoIP.ms is a service that caters to international calling needs with a comprehensive list of features. These include call forwarding, which allows you to redirect incoming calls to different numbers; caller ID, which identifies the caller before you pick up; fax via email, which enables you to send and receive faxes without a traditional fax machine; and many more. The pay-as-you-go model is particularly appealing to businesses that need to keep a close eye on their communication expenses.
Key features: Call Forwarding, Caller ID, Fax via Email, Pay-As-You-Go Model, Customizable Solutions.
Pricing: Contact the VoIP.ms team for pricing details.
G2 Review: 4.7 out of 5
8. Vonage:
Vonage is synonymous with high-quality VoIP calls to various international destinations. Its multifunctional features such as simulring, which allows incoming calls to ring on multiple devices simultaneously; call waiting, which lets you manage multiple calls; and voicemail to email, which sends voicemail messages directly to your inbox, all contribute to its reputation as a dependable service provider.
Key features: Simulring, Call Waiting, Voicemail to Email.
Pricing: The basic plan starts at $13.99 per month
G2 Review: 4.3 out of 5
9. RingCentral:
RingCentral, one of the top VoIP providers, provides a comprehensive and customizable tailored for business use. It boasts an extensive range of features, including team messaging for efficient internal communication; video meetings for virtual face-to-face interactions; call logs for tracking communication patterns; and more. Its advanced analytics tools offer businesses valuable insights into their communication practices, helping them to optimize their operations.
Key features: Team Messaging, Video Meetings, Call Logs, Advanced Analytics.
Pricing: Starts at $20 per month
G2 Review: 4.0 out of 5
10. Cisco Webex:
Cisco Webex is known for delivering a seamless VoIP experience, especially in the context of business environments. It offers a wide array of features such as video conferencing for collaborative meetings; team messaging for streamlined group communication; and call recording for keeping a record of important discussions. These tools are instrumental in helping businesses stay connected and maintain high productivity levels.
Key features: Video Conferencing, Team Messaging, Call Recording.
Pricing: Starts at $17 per month
G2 Review: 4.3 out of 5
11. Grasshopper:
Grasshopper serves as a virtual phone system that acts as one of the top VoIP providers tailored to the needs of small businesses. It emphasizes features like business texting, which allows for professional SMS communication; call forwarding, which ensures calls are never missed; and custom greetings, which help businesses present a professional image to callers.
Key features: Business Texting, Call Forwarding, Custom Greetings.
Pricing: Contact the Grasshopper team for pricing details.
G2 Review: 4.0 out of 5
12. 3CX:
3CX is one of the software-based VoIP providers that facilitates free video and voice calls to various parts of the world. It is equipped with unique features such as click-to-call, which simplifies the process of initiating calls from websites; integrated web conferencing, which enables virtual meetings; and CRM integrations, which enhance customer relationship management. These capabilities make 3CX an appropriate option for businesses that prioritize efficient and integrated communication solutions.
Key features: Click-to-Call, Integrated Web Conferencing, CRM Integrations.
Pricing: Free for up to 10 users and $195 billed annually for up to 20 users.
G2 Review: 4.4 out of 5
13. Mitel:
Mitel caters to a diverse range of business sizes and types with its VoIP services. It offers flexible solutions that include features like multi-device compatibility, which allows users to stay connected across various devices; video conferencing for virtual meetings; and instant messaging for quick and easy communication. These features ensure that businesses can maintain uninterrupted communication channels.
Key features: Multi-Device Compatibility, Video Conferencing, Instant Messaging.
Pricing: Contact the Mitel team for pricing details.
G2 Review: 4.2 out of 5
Conclusion:
Choosing the right VoIP provider can significantly improve your communication experience, no matter the distance involved. With this detailed list of the top 13 VoIP providers in Indonesia, you are equipped to make an informed decision that aligns with your specific requirements, whether for personal or business use. The world is now within easy reach – quite literally at your fingertips, or more accurately, in your earpiece. Here’s to seamless and happy international calling!
Further reading
13 Budget-Friendly Cloud Telephony Service Providers In India
9 Leading VoIP Providers In Bangladesh To Make International Calls
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.