Call automation for data driven teams | FreJun

Top 13 Voice-over IP Providers in South Africa 

Introduction:

In today’s globalized business environment, the ability to communicate effectively and affordably across international borders is paramount. South Africa, with its burgeoning economy and diverse business landscape, is no exception. In this nation’s dynamic business landscape, robust and reliable communication tools are crucial for connecting with global partners, clients, and teams. Voice over Internet Protocol (VoIP) technology emerges as a superior option, offering significant cost advantages and enhanced features over traditional phone systems. We’ve carefully compiled a list of the top 13 Voice-over IP providers in South Africa, each offering outstanding international call services. Our selection criteria included their extensive features, competitive pricing, and versatility to serve businesses of different scales and financial capacities.

1. FreJun

FreJun website snapshot highlighting the services it offers.

FreJun is one of the Voice-over IP providers in South Africa. Its features include call scheduling, recording, autodialer, click-to-call, and detailed call analytics. Integrated with tools like HubSpot and Google Calendar, FreJun enhances business communication efficiency, particularly for sales and recruitment teams. It also provides AI-driven insights to optimize call performance and support both inbound and outbound calls with virtual numbers.

Key features: Call Scheduling, Call Recording, Autodialer, Click-to-Call, Detailed Call Analytics, AI-Driven Insights, Integrations, Virtual Numbers, and Voice Broadcasting.

Pricing:  Standard: Begins at $14.49 per user, per month.

                Professional: Starts at $16.69 per user, per month.

G2 Review: 4.9 out of 5 

2. FreshPHONE

FreshPHONE stands out with its entirely cloud-based telephony solution, which is ideal for businesses ranging from startups to large enterprises. Their system is engineered to support unlimited simultaneous calls, which is particularly beneficial for hosting large conference calls with international participants. FreshPHONE’s international call rates are not only competitive but are also structured to provide cost savings for businesses with high call volumes. The online portal offered by FreshPHONE is intuitive, allowing for straightforward account management and real-time monitoring of call activity.

Key features: Cloud-Based Telephony Solution, Support for Unlimited Simultaneous Calls, Competitive International Call Rates, Intuitive Online Portal.

Pricing: Starts at $26 per month.

G2 Review: not rated

3. Voys

Voys is one of the award-winning Voice-over IP providers in South Africa, with a steadfast commitment to customer satisfaction. Their service portfolio is extensive, encompassing call center solutions and international call packages that can be customized to align with your business’s specific communication needs. Voys’ international calling rates are designed to be wallet-friendly, and their customer support is exemplary, ensuring that any queries or issues are addressed promptly and effectively.

Key features: Extensive Service Portfolio, Wallet-Friendly International Calling Rates, Commitment to Customer Satisfaction, Exemplary Customer Support.

Pricing: Contact the Voys team for pricing details.

G2 Review: not rated

4. Euphoria Telecom

Euphoria Telecom is a preferred choice among South African businesses for its cutting-edge features, user-friendly interface, and economical international calling rates. Euphoria’s platform facilitates seamless integration with CRM systems and office applications, enhancing workflow and communication efficiency. Their call management platform is robust, providing tools to track and manage call traffic, which is crucial for optimizing operational efficiency and productivity.

Key features: Cutting-edge features, User-friendly interface, Economical international calling rates, Seamless integration with CRM systems and office applications, Robust call management platform.

Pricing: Starts at R45 with a setup cost of R1500.

G2 Review: not rated

5. MTN VoIP

MTN is one of the dominant telecommunications entities of Voice-over IP providers in South Africa, with competitive international call rates. It is versatile, and designed to serve businesses of all scales with customizable packages that can be tailored to meet specific communication requirements. They offer exceptional customer support, and their extensive network infrastructure ensures high-quality call connections, which is vital for maintaining professional international communications.

Key features: Dependable VoIP solution, Competitive international call rates, Versatile and customizable packages, Exceptional customer support, and Extensive network infrastructure.

Pricing: Contact the MTN team for pricing details. 

G2 Review: not rated

6. Axxess VoIP

Axxess VoIP is favored by many South African businesses due to its affordable international call rates and a suite of impressive features. With Axxess, users can benefit from unlimited extensions, call forwarding, and voicemail-to-email services, which are essential for modern business operations. The interface provided by Axxess is user-friendly, facilitating easy management of the VoIP system and monitoring of call usage patterns.

Key features: Affordable international call rates, Suite of impressive features, User-friendly interface, and Call usage monitoring.

Pricing: Starts at R50 per month.

G2 Review: not rated

7. BitCo Telecoms

BitCo Telecoms is renowned for its high-speed fiber internet services and reliable VoIP offerings. They present a variety of packages that can be tailored to your business’s unique needs, ensuring that you only pay for the features you require. BitCo’s VoIP system is designed for easy integration with existing equipment and software, providing a seamless transition and ongoing communication experience.

Key features: High-speed fiber internet services, Reliable VoIP offerings, Customizable packages, Easy integration, Seamless communication experience.

Pricing: Contact the BitCo Telecoms team for pricing details.

G2 Review: not rated

8. Switch Telecom

Switch Telecom is one of the leading Voice-over IP providers in South Africa, backed by exceptional customer support and competitive international call rates. Their VoIP platform is feature-rich, including call recording, call routing, and customizable hold music, which can enhance the caller’s experience. The experts at Switch Telecom are dedicated to working closely with clients to develop a package that perfectly fits the unique requirements of their business.

Key features: Comprehensive VoIP solution, Exceptional customer support, Competitive international call rates, Feature-rich platform, Call recording, Call routing, Customizable hold music, and Tailored packages.

Pricing: Contact the Switch Telecom team for pricing details.

G2 Review: not rated

9. Connection Telecom

Connection Telecom offers a robust VoIP solution with customizable packages designed to accommodate businesses of any size. They provide competitive international call rates and a broad array of features, such as call recording, conference calling, and call forwarding. Connection Telecom’s system integrates seamlessly with popular CRM and office applications, streamlining communication processes and enhancing overall business efficiency.

Key features: Robust VoIP solution, Customizable packages, Competitive international call rates, Broad array of features, Call recording, Conference calling, Call forwarding, Seamless integration.

Pricing: Contact the Connection Telecom team for pricing details.

G2 Review: not rated

10. Vox Telecom

Vox Telecom is one of the top Voice-over IP providers in South Africa, offering hosted PBX, SIP trunking, and advanced call features like forwarding, recording, conference calling, and voicemail-to-email. They provide competitive rates and mobile integration for scalable communication. Known for its reliable network and excellent customer support, Vox combines innovative technology with local expertise, making it a dependable choice for businesses.

Key features: Hosted PBX, SIP Trunking, Advanced Call Features, Competitive Local and International Call Rates, Mobile Integration, Scalable Solutions, Reliable Network Infrastructure, Excellent Customer Support, Innovative Technology, Local Market Expertise.

Pricing: Contact the Vox Telecom team for pricing details.

G2 Review: not rated

11. Blacktel.io

Blacktel.io is one of the leading Voice-over IP providers in South Africa, offering virtual phone numbers without the need for physical SIM cards. Their services, priced at around 10 euros per month, include features like call forwarding, voicemail, and SMS capabilities.

Key features: Virtual Phone Numbers, Call Forwarding, Voicemail, SMS Capabilities.

Pricing: Contact the Blacktel.io team for pricing details.

G2 Review: not rated

12.Buwa Communications

Buwa Communications is one of the top Voice-over IP providers in South Africa, offering hosted VoIP phone systems that simplify traditional PBX setups. Key features include auto-attendant, call queueing, on-hold music, and scalable VoIP extensions. The service is designed to enhance business communication flexibility and cost-effectiveness. However, some users report connectivity issues, and the platform may have limited scalability for rapidly growing businesses.

Key features: Auto-Attendant, Call Queueing, On-Hold Music, Scalability, Affordability.

Pricing: Starts at R69 per month

G2 Review: not rated

13. VoIPstudio

VoIPstudio is one of the cloud-based Voice-over IP providers in South Africa, ideal for modern businesses. Key features include unlimited call recording, video conferencing, a virtual switchboard, IVR, call routing, ring groups, and screen/file sharing. It offers high reliability (99.99% uptime) and seamless CRM integrations. 

Key features: Unlimited Call Recording, Video Conferencing, Virtual Switchboard, IVR (Interactive Voice Response) and Call Routing, Ring Groups, Screen and File Sharing.

Pricing: Starts at $4.99 per month.

G2 Review: 4.6 out of 5

Conclusion:

The selection of the right VoIP provider is a critical decision for any business aiming to ensure smooth and cost-effective international communication. The 13 Voice-over IP providers listed above represent the cream of the crop in South Africa, each offering a wide range of features, competitive international calling rates, and dependable customer support. This decision will empower you to leverage the benefits of VoIP technology and enjoy an unbeatable international calling experience, ultimately contributing to the success and growth of your business.

Further Reading:

15 Leading Virtual Telephony Providers In Oman For Global Calls
Top 15 Voice-Over IP Providers In Iraq For International Calling
Website | + posts

Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.

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