In today’s interconnected world, the need to maintain a U.S. presence while operating out of China has grown significantly. A U.S. phone number allows businesses, professionals, and expats to maintain ties with U.S.-based clients, family, and services without the challenges of international calling or relying on messaging apps alone. Whether you’re an entrepreneur managing global operations, a professional accessing U.S.-based services, or an expat staying connected with family, a U.S. phone number has become an essential tool.
This comprehensive guide dives into the best ways to get a U.S. number while in China, explains the technology behind virtual phone systems, and offers reviews and pricing to help you make an informed choice.
Virtual Phone Solutions
Virtual phone systems utilize Voice over Internet Protocol (VoIP) technology to route calls over the internet. Unlike traditional phone lines, VoIP technology is highly flexible, allowing users to make and receive calls from anywhere with an internet connection. VoIP enables you to secure a U.S. phone number and handle communication needs as if you were in the U.S., without the typical international charges.
Advantages of Virtual Phone Solutions:
- Cost-Effective: Virtual phone systems offer affordable or even free options for obtaining a U.S. number.
- Flexibility: Receive and make calls from any internet-connected device.
- Scalability: Many solutions grow with your business, offering additional features for larger operations.
Top Solutions for Getting a U.S. Number in China
Here are some of the best services available for obtaining a U.S. number in 2024, each with its unique strengths and features to suit different needs.
1. FreJun – Enterprise-Grade Call Automation Solution
FreJun provides an advanced business communication platform tailored for enterprises. Beyond offering U.S. phone numbers, FreJun includes features like CRM integration, automated call transcription, and AI-powered analytics, making it suitable for cross-border business operations. FreJun is ideal for enterprises with cross-border teams that require an extensive communication suite with automation and CRM capabilities.
Key Features:
- Virtual U.S. local and toll-free numbers
- Click-to-call functionality
- Automatic call transcription and storage
- CRM/ATS integration for seamless data management
- AI-powered call analytics
- Voice broadcasting capabilities for marketing purposes
- Truecaller integration to improve call pickup rates
Pricing: FreJun starts at $14.49 per user/month for standard features, with professional plans available that include more sophisticated functionality.
G2 Rating: 4.9/5 based on 60+ reviews
2. Google Voice – Popular Consumer Choice
Google Voice is a widely-used VoIP service that offers a free U.S. number with various features. It is well-suited for individuals who need basic communication with U.S.-based contacts. However, due to internet restrictions in China, you will need a VPN to set up the service. For personal users and small businesses, Google Voice provides excellent value. Its seamless integration with other Google products makes it a convenient option for users already familiar with Google services.
Key Features:
- Free U.S. phone number with call forwarding
- Voicemail transcription
- SMS messaging capabilities
- Integration with Google Workspace for business users
- Call forwarding to manage calls from multiple devices
Pricing: Free for personal use, with a Google Workspace integration option starting at $10 per user/month.
G2 Rating: 4.1/5
3. RingCentral – Professional Business Solution
RingCentral is an enterprise-grade VoIP provider that offers U.S. phone numbers with a full suite of business communication tools. Its platform is perfect for companies needing robust call management capabilities, analytics, and video conferencing options. RingCentral is an excellent choice for larger businesses seeking a comprehensive solution that includes multiple communication channels, reliable call management, and detailed analytics.
Key Features:
- Multiple U.S. phone numbers
- Video conferencing and team messaging
- Advanced call management with customizable call flow
- Analytics and reporting for performance monitoring
- International calling plans
Pricing: Starts at $20 per user/month for basic features.
G2 Rating: 3.9/5
4. TextNow – Cost-Effective Option for Individuals
TextNow provides a free app that allows users to call and text using a U.S. number. This is ideal for users who need a U.S. number for light personal use, such as staying in touch with family or using specific apps. TextNow is one of the best free options for casual users who only need essential U.S. phone capabilities.
Key Features:
- Free U.S. phone number with ads
- Call and text functionality
- Available on mobile and desktop
- No setup fee required
Pricing: Free with ads, or ad-free options available for a small monthly fee.
G2 Rating: not rated
5. Grasshopper – Ideal for Small Businesses
Grasshopper offers U.S. numbers designed for small businesses, with features that support professional communication at an affordable rate. Grasshopper is an affordable option for small businesses that need professional-grade communication tools without the complexity of larger platforms.
Key Features:
- Local, toll-free, and vanity U.S. numbers
- Virtual receptionist for call screening
- Call forwarding and SMS
- Voicemail transcription
Pricing: Custom pricing available.
G2 Rating: 4.0/5
Best Practices for Using U.S. Numbers in China
A reliable VPN is essential when using virtual phone services in China due to internet restrictions. Here are some popular VPN choices:
- ExpressVPN: Known for its reliability in China and ease of use.
- NordVPN: Offers dedicated IP addresses, which can enhance connection stability.
- Astrill: Popular among expats in China for its speed and reliability.
Security Measures
To protect your virtual phone system from unauthorized access:
- Enable two-factor authentication for added security.
- Regularly update passwords and monitor account activity.
- Keep software updated to prevent vulnerabilities.
Legal Compliance
To stay compliant with U.S. and Chinese regulations:
- Register business numbers as necessary.
- Ensure compliance with data privacy laws in both the U.S. and China.
- Follow any specific Chinese regulations regarding VoIP usage.
Conclusion: Choosing the Right Solution
The right U.S. phone number solution for use in China depends on your needs:
- For Enterprises: FreJun and RingCentral offer extensive business features with analytics.
- For Small Businesses: Grasshopper provides a professional solution with essential tools at an affordable rate.
- For Individuals: Google Voice or TextNow offer reliable options, with Google Voice providing better integrations within the Google ecosystem.
Consider your budget, required features, and level of support when choosing a provider. Most services offer free trials or money-back guarantees, allowing you to test their reliability within China before making a long-term commitment.
By following this guide, you can choose the best U.S. phone number solution to stay connected, manage business operations, or keep in touch with loved ones, all while navigating the complexities of using these services in China.
Further Reading: How to Get US Numbers in Australia: Staying Connected Across Continents
Subhash is the Founder of FreJun, the global call automation platform. With 8+ years of entrepreneurial experience, FreJun was established to help customers with their voice communication needs. The goal of FreJun is to develop cutting edge technology and solutions to help customers.